Reviews of Comfort Inn Atlanta Airport 3 stars
1888 Sullivan Road, Atlanta, 30337, United States
#22 of 30 B&Bs and Inns in Atlanta
Guests' ChoiceReview score
Based on 1094 hotel reviews
6.0Score breakdown
-
Cleanliness
6.7
-
Comfort
6.9
-
Location
7.8
-
Facilities
6.3
-
Staff
7.5
-
Value for money
6.7
-
Free WiFi
7.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 19 July 2025
Ann
Australia5 reviews1 helpful vote6.0“As above”- • Leisure trip
- • Couple
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Check in was a bit of a debacle We arrived at the hotel fairly late at 8.30 pm only to find a queue of 5 people before us checking in And another 10 people building up behind us It took 45 mins for us to reach the front of the queue and then check in was fairly straight forward The feeling was that the staff at check in were not very familiar with the process and their computer skills a bit lacking There were a lot of unhappy customers but every one was amazingly patient - unfortunately we won’t be using this hotel again
Breakfast was OK
Stayed in July 2025
-
Reviewed: 16 July 2025
Bertlyn
Saint Lucia4 reviews7.0“Due to renovations and lack of a reliable shuttle stay was disappointing at tough emergency time.”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
NEEDING AN EMERGENCY STAY DUE TO FLIGHT MAINTENANCE TROUBLE I WAS DELAYED 24 HOURS WHEN I BOOKED. I USED AIRPORT WI-FI TO BOOK BUT COULD ONLY GET A CHAT ROBOT'S RESPONSE. YOUR ON-LINE AD SAID A SHUTTLE WAS AVAILABLE WHICH I WAITED FOR TWO HOURS WHICH NEVER CAME. THE HOTEL I HAVE OFTEN STAYED AT BEFORE IS UNDER RENOVATION BUT I SAW NOTHING OF THIS ON-LINE.
MEETING AND DEPARTURE STAFF WERE COURTEOUS, UNOBTRUSIVE AND PROFESSIONAL.
Stayed in July 2025
-
Reviewed: 16 July 2025
Jerae
United States2 reviews5.0Passable- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The carpet needs to be changed it smells old. And they need to fix the parking scanners after 9p it stops working and you have to go inside to get some one from the front desk to let you in. And also I did not like the fact that I had to go buy soap to bathe with because the hotel didn’t provide soap bathe with or wash your hands with. And the comforter had blood stains on them.
It was close to airport.
Stayed in July 2025
-
Reviewed: 14 July 2025
Boone
United States1 review5.0Passable- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
They are under construction. I was quoted one charge but was charged for parking. The parking lot was practically empty
Location was ok. Breakfast was excellent
Stayed in July 2025
-
Reviewed: 28 June 2025
Bigt
United States13 reviews1 helpful vote6.0Pleasant- • Family with young children
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The room needs more cleaning
Close to restaurant
Stayed in June 2025
-
Reviewed: 9 June 2025
Beams
United States1 review5.0“Mediocre”- • Leisure trip
- • Couple
- • One Double Bed Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The construction woke me up each morning before I was ready to wake up. There was nothing on the website indicating there was construction going on. My room was the closest to the counter.
The staff was exceptional
Stayed in June 2025
-
Reviewed: 25 May 2025
Bigt
United States13 reviews1 helpful vote5.0Passable- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
My tv didn't work and I told the front desk more than Three times and nothing happened 🙃
The room was clean but the fire alarm was hanging off the wall
Stayed in May 2025
-
Reviewed: 24 May 2025
Verlencia
United States10 reviews6.0Pleasant- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 3 nights
No ATM, No Gift shop, No flight check In
Room size, clean.
Stayed in May 2025
-
Reviewed: 8 May 2025
Kjsisterson
United States1 review7.0Good- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There was a parking lot light blaring into my room, and couldnt close curtain to block it out. Kind of a pain at first when i was trying to go to sleep
Stayed in April 2025
-
Reviewed: 6 May 2025
Terry
United States3 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
It had a moldy smell and I felt that the door was not secure with big gaps.
Location,
Stayed in April 2025
-
Reviewed: 28 April 2025
Gonzalo
Argentina19 reviews7.0“Location & Room perfect. Transfer from & to the airport was perfect.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Breakfast. Staff attention at the lobby
Location was perfect. There was a transfer from the airport that take 3 minutes to the hotel. Room was perfect.
Stayed in April 2025
-
Reviewed: 1 April 2025
Eric
United States2 reviews7.0“Clean room.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I took a taxi to the hotel, because I could not find the hotel shuttle service van, because it didn’t clearly state the hotel name on the shuttle van.
The room was clean.
Stayed in March 2025
-
Reviewed: 29 March 2025
Erica
United States2 reviews5.0“Older hotel with comfortable bed but noisy hallway and thin walls could hear snoring in the next roo”- • Leisure trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Hallway very loud and could hear prtson in the next room snoring
Bed was very comfortable
Stayed in March 2025
-
Reviewed: 7 March 2025
Sean
United States1 review7.0Good- • Business trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 1 night
Breakfast wasn't terrible. staff that checked me in was great. The staff that checked me out told me two different things.
Location and price for the room
Stayed in March 2025
-
Reviewed: 20 February 2025
Ravi
United States1 review5.0“May not come back”- • Leisure trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Staff was cold during interactions. Poor breakfast
Proximity to airport
Stayed in February 2025
-
Reviewed: 18 February 2025
Susan
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Waiting for shuttle,
Convince was good
Stayed in February 2025
-
Reviewed: 18 February 2025
Elton
United States40 reviews5 helpful votes7.0“I might not return to stay here in the future because of these changes”- • Business trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 9 nights
I didn't like the $10 / day parking fee charge to stay at this hotel, it's a unfair charge to anyone staying at this hotel. It's a unnecessary fee for occupants staying in the hotel. I want a refund of this charges because I stayed at this hotel, and I had to pay to park my vehicle.
I like the hostess who prepared breakfast every morning, she was very kind and courtesy to everyone. (older lady).
Stayed in February 2025
-
Reviewed: 14 February 2025
Tyson
Canada6 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
We were told the airport shuttle would be starting at 4:45 AM but didn't actually start until 6 AM, resulting in us having to take a $40 cab to the airport, 10 minute drive away
Beds were pretty comfortable, close to the airport
Stayed in February 2025
-
Reviewed: 1 February 2025
Susan
United States1 review5.0“Passable but don’t expect shuttle”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
They should not pretend d to offer shuttle service/airport transport that they do not have. It is a $15 Uber ride
Staff were warm and cheerful and very honest about the factor that shuttle doesn’t really exist/run, that elevator buttons don’t work. Etc
Stayed in January 2025
-
Reviewed: 25 January 2025
Joel
United States2 reviews1 helpful vote6.0“I needed an affordable overnight option due to flight issues and this place worked. I’d do it again if I had to.”- • Leisure trip
- • Solo traveller
- • One Double Bed Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The sheets were clean but they had little specs of things on them. The carpet in the room had several noticeable stains (blood potentially). The walls were very thin as well. That being said I had a good nights sleep.
The hotel room furnishing was nice and the bed and pillows were comfortable. The bathroom was nice and clean as well. The staff was also very friendly!
Stayed in January 2025
-
Reviewed: 24 January 2025
Mary
United States2 reviews6.0“Okay but could have been better. Staff response of”sorry “when I told them the TV didn’t work was rather disappointing.”- • Leisure trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The TV in my room didn’t work and the shuttle did not go to the international terminal.
It was clean, comfortable and close to the airport.
Stayed in January 2025
-
Reviewed: 23 January 2025
Orlando
United States16 reviews6.0“Adequate”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Bed had lots of hair on it. Bathroom wasn’t in the best condition either.
Closeness to the airport
Stayed in January 2025
-
Reviewed: 22 January 2025
James
United States1 review5.0“Will look at staying somewhere else next time.”- • Leisure trip
- • Solo traveller
- • Superior King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The air/heat did not work. The back security door jambed open. Had to get the keys recoded a couple of times.
The price was good and the staff was nice.
Stayed in January 2025
-
Reviewed: 22 January 2025
Don
United States21 reviews4 helpful votes7.0Good- • Business trip
- • Family with young children
- • Superior King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No vending machines
Shuttle breakfast
Stayed in January 2025
Guests also reviewed these properties:
-
Courtyard by Marriott Tucson Williams CentreTucson, USA
-
Residence Inn by Marriott New Orleans MetairieMetairie, USA
-
Riad Dar ZidaneMeknès, Morocco
-
Pensiunea Carpe DiemRâmnicu Vâlcea, Romania
-
Family Hotel Tsareva LivadaTsareva Livada, Bulgaria
-
Rome Unique Trastevere ApartmentsRome, Italy
-
Patio Antigo ResidenceSanta Maria, Cape Verde
-
Apartment GestettengasseVienna, Austria
