Reviews of Chicago Club Inn & Suite 3 stars
630 Pasquinelli Drive, Oakbrook Terrace, IL 60559, United States
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe room was nice and the hot tub was excellent also.
I didn't like the fact that the lighting was not bright.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI like the location, the hot free breakfast bar was a hit. I also enjoyed the fact they have a indoor pool and workout center.
I didn't like that all the jets on whirlpool weren't working properly. There was dirty towels that were supplied for the room. I had to go down and get clean fresh towels because the recieptionist couldn't leave the desk due to being the only one on duty.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewI did not like anything.
Bed was not comfortable. When we first walked in it smelled like someone that was there last was smoking. Outdated. No elevator.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHot tub in the room
Overpriced for quality
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewNothing
The worker in the front was very nasty.
Dear Torres, Thank you for letting us know about your experience. We are sorry to hear about the cleanliness concerns and the interaction at the front desk. This is not the impression we want to leave. Your comments will help us focus on improving both service and overall guest comfort. Sincerely, Hotel Manager
Dear Torres, Thank you for letting us know about your experience. We are sorry to hear about the cleanliness concerns and the interaction at the front desk. This is not the impression we want to leave. Your comments will help us focus on i… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe property was in a nice quite part of Chicago which was nice! But it was continently located to a bunch of food options, shopping centers and a grocery store.
Dear Emilee, Thank you for sharing your kind review. We are glad you enjoyed the comfortable rooms, friendly staff, and peaceful location. It is wonderful to know the nearby dining and shopping options added to your convenience. We hope your next stay with us will be just as pleasant and enjoyable. Sincerely, Hotel Manager
Dear Emilee, Thank you for sharing your kind review. We are glad you enjoyed the comfortable rooms, friendly staff, and peaceful location. It is wonderful to know the nearby dining and shopping options added to your convenience. We hope yo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI left my charger at the room and next day I asked another that guy from India(I believe) about that He said no one found it,so it means your guys that cleaning the rooms just stole it.
Dear Vladyslav, Thank you for your feedback. We are glad you found the hotel a great place overall, but we are truly sorry for the concern regarding your missing charger. Please know we take such matters seriously. Your comments help us address these issues and work toward providing a more trustworthy experience. Sincerely, Hotel Manager
Dear Vladyslav, Thank you for your feedback. We are glad you found the hotel a great place overall, but we are truly sorry for the concern regarding your missing charger. Please know we take such matters seriously. Your comments help us ad… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt was convenient and check in was super fast. The room smelled nice. Everything looked clean except for the carpet.
I looked like the carpet didn't get vacuumed.
Dear Cindy, Thank you for your review. We are pleased to hear you enjoyed the quick check in and found the room fresh and clean overall. We regret the carpet did not meet expectations and will share this with our team. Your feedback helps us focus on improving guest comfort. Sincerely, Hotel Manager
Dear Cindy, Thank you for your review. We are pleased to hear you enjoyed the quick check in and found the room fresh and clean overall. We regret the carpet did not meet expectations and will share this with our team. Your feedback helps … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel conditions is terrible, smells and looks nasty. Bugs in hallways I didn’t even spend the night there
Dear Keshia, Thank you for sharing your experience. We are very sorry to hear about the conditions you encountered and that you felt uncomfortable staying. This is not the impression we want to give. Your feedback is important and will be reviewed carefully as we work to improve our standards. Sincerely, Hotel Manager
Dear Keshia, Thank you for sharing your experience. We are very sorry to hear about the conditions you encountered and that you felt uncomfortable staying. This is not the impression we want to give. Your feedback is important and will be … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified review