100 Farrell Road, Liverpool, NY 13209, United States
#11 of 12 hotels in Liverpool
Guests' ChoiceBased on 211 hotel reviews
6.0Cleanliness
6.7
Comfort
6.8
Location
7.3
Facilities
6.1
Staff
7.1
Value for money
6.5
Free WiFi
8.5
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End of dialog contentReviewed: 25 August 2025
Hasan
United StatesPoor breakfast variety
Stayed in August 2025
Reviewed: 14 August 2025
Benedict
United StatesVery rude woman at the front desk. Check in was a bad experience. This woman is very bad. She treated myself and others terrible
Okay
Stayed in August 2025
Reviewed: 30 July 2025
Christopher
United StatesThe property had trash all over, and some guests were even lounging inappropriately in the hallway (literally across from mt room.).
The room was very clean and comfortable.
Stayed in July 2025
Reviewed: 26 June 2025
Jaimi
United StatesThere are gaping holes in the cieling of the hallway with falling debris. Continental breakfast could use some basics like coffee cups, cereal bowls, fresh milk for coffee and cereal.
The beds were very comfortable. Looks like they’re attempting to update a pretty lackluster hotel.
Stayed in June 2025
Reviewed: 27 May 2025
Tori
United StatesThe TV options would skip while watching which made for a subpar viewing experience. One half of the hotel is a rehabilitation center for people getting reintegrated back into the community after being in prison and that was not apparent throughout the booking process.
In a good location with a lot of walkable restaurants etc. Staff was very friendly and helpful. Breakfast was good. The room itself was clean.
Stayed in May 2025
Reviewed: 8 May 2025
Stoll
United StatesLight flickering and timing off and loud noise in pipes. No bottle water to buy accessible.
There was no elevator and my daughter is disabled. Didn’t know this or I would of made arrangements
Stayed in May 2025
Reviewed: 6 May 2025
Katherine
United StatesThe shower could use some rubber adhesives on the bottom to prevent slips. Some minor touch-ups here and there would make it great! But overall, it was not bad for the price.
It was close to highway, quick trip to the city. Was a good price for a quick stay. We didn't have breakfast.
Stayed in May 2025
Reviewed: 7 April 2025
Mandy
United StatesBooked a suite, arrived and was down graded to a small, out-dated room. We had no choice but to take it, as we were in town for an event, and other hotels in the area were booked solid. Dark, dreary; small fridge sat on the floor next to the bathroom; bathroom door would not shut completely- knob had been "chewed;" cleanliness was sketchy; skeevy atmosphere overall.
Stayed in April 2025
Reviewed: 5 April 2025
Suzanne
United StatesI had no heat in my room. I set the thermostat at 74 and it never warmed up. The next morning I reported it to the front desk and they looked at me like I was speaking a foreign language. No comment at all from then, no offer of a refund. I was eventually moved to the room next door which had heat.
Stayed in March 2025
Reviewed: 27 March 2025
David
United StatesNo elevator, no bar? No restaurant. Breakfast consisted of a frozen Jimmy Dean breakfast sandwich. Also, bed had a deep depression in middle of mattress
The gazebo was nice, I could smoke a cigar and have a drink
Stayed in March 2025
Reviewed: 1 March 2025
Camille
United StatesThe halls could smell a bit better. They need new computers in the computer room they do not work but the room was good.
The location is fine. The room was good.
Stayed in February 2025
Reviewed: 21 February 2025
Deborah
United StatesOk breakfast. Very clean. Cold in hallways.
Stayed in February 2025
Reviewed: 23 January 2025
Heidi
United StatesThe coffee was very watery.
The breakfast was basic, but fine. The room was comfortable, clean, and quiet.
Stayed in January 2025
Reviewed: 30 December 2024
Adkins
United StatesThe first night we didn't have any heat in the room we mentioned it to the front desk they said turn it off and turn it on it should work but it never did so we had to go without heat for the first night. They switched our room later the next day after finally someone came to check it and said it was broke
It was quiet and a good breakfast.
Stayed in December 2024
Reviewed: 11 December 2024
Luke
United StatesCommunication. I have been attempting to reach the hotel about lost items from my stay but got no answer or reply. I will have to make an in person visit to inquire about the lost items.
Stayed in December 2024
Reviewed: 27 November 2024
Lisa
United StatesThe back exit door did not lock--I did not feel secure with the thought that anyone could come in.
The staff was friendly
Stayed in October 2024
Reviewed: 30 September 2024
Chassman
United StatesEverything was old and worn out. Even the tv remote was so worn out they were just black buttons!
Good location. Close to hwy.
Stayed in September 2024
Reviewed: 22 July 2024
Deborah
CanadaThis place needs some love. The windows in the breakfast area have never seen the light!!! Breakfast area was not clean. We went off site for breakfast. Room was functional. But not worth the $300 a night that we paid Its time to upgrade this place, put a bit of money back into it to make it great again!
It was close to the state fairgrounds
Stayed in July 2024
Reviewed: 5 July 2024
Rasheed
United StatesStaff was extremely understanding.
Stayed in June 2024
Reviewed: 11 April 2024
Sara
United StatesOutdated outside doors didn’t lock
Out dated and beds were very hard and small.
Stayed in April 2024
Reviewed: 17 March 2024
Ted
United StatesThe property could use some maintenance and upkeep. i was there during rain and a lot of the public areas had buckets catching the water due to roof leaks. Small things are broken like the luggage cart, a wheel fell off while using. The vending machines (owned and serviced by an outside company) needed to be filled. Nothing major that would discourage me from staying there again.
A great location for an event at the nearby State Fairgrounds. I got the exact type of room that I booked and paid for, and appreciated the pet friendly policy of the hotel (with an additional $15 per night room charge for doggo). Room was clean with basic personal care items provided.
Stayed in March 2024
Reviewed: 29 January 2024
Chad
United StatesI made reservations on line Nd had to add another night I made it directly with the Hotel and was charged a higher price
the room had issues they wanted to move us but that was not convenient for us
Stayed in January 2024
Reviewed: 4 December 2023
Peter
Kenyanot great at all! no hot water for tea.
breakfast was not great! no hot water for tea...very basic! No eggs
Stayed in November 2023
Reviewed: 12 November 2023
Krista
CanadaVery outdated
Location
Stayed in August 2023
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