Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. Liverpool hotel reviews
  5. Reviews of Quality Inn and Suites Fairgrounds - Syracuse

Reviews of Quality Inn and Suites Fairgrounds - Syracuse 3 stars

100 Farrell Road, Liverpool, NY 13209, United States

#11 of 12 hotels in Liverpool

Guests' Choice

Review score

Based on 211 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.3

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.5

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast variety

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very rude woman at the front desk. Check in was a bad experience. This woman is very bad. She treated myself and others terrible

    Okay

    Stayed in August 2025

  • Reviewed: 30 July 2025

    6.0
    Pleasant
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property had trash all over, and some guests were even lounging inappropriately in the hallway (literally across from mt room.).

    The room was very clean and comfortable.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    7.0
    A comfortable bed to sleep in.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are gaping holes in the cieling of the hallway with falling debris. Continental breakfast could use some basics like coffee cups, cereal bowls, fresh milk for coffee and cereal.

    The beds were very comfortable. Looks like they’re attempting to update a pretty lackluster hotel.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Great staff, good location, should make the situation with the rehab center more apparent.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV options would skip while watching which made for a subpar viewing experience. One half of the hotel is a rehabilitation center for people getting reintegrated back into the community after being in prison and that was not apparent throughout the booking process.

    In a good location with a lot of walkable restaurants etc. Staff was very friendly and helpful. Breakfast was good. The room itself was clean.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Light flickering and timing off and loud noise in pipes. No bottle water to buy accessible.

    There was no elevator and my daughter is disabled. Didn’t know this or I would of made arrangements

    Stayed in May 2025

  • Reviewed: 6 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower could use some rubber adhesives on the bottom to prevent slips. Some minor touch-ups here and there would make it great! But overall, it was not bad for the price.

    It was close to highway, quick trip to the city. Was a good price for a quick stay. We didn't have breakfast.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Booked a suite, arrived and was down graded to a small, out-dated room. We had no choice but to take it, as we were in town for an event, and other hotels in the area were booked solid. Dark, dreary; small fridge sat on the floor next to the bathroom; bathroom door would not shut completely- knob had been "chewed;" cleanliness was sketchy; skeevy atmosphere overall.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I had no heat in my room. I set the thermostat at 74 and it never warmed up. The next morning I reported it to the front desk and they looked at me like I was speaking a foreign language. No comment at all from then, no offer of a refund. I was eventually moved to the room next door which had heat.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    6.0
    It was convenient
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No elevator, no bar? No restaurant. Breakfast consisted of a frozen Jimmy Dean breakfast sandwich. Also, bed had a deep depression in middle of mattress

    The gazebo was nice, I could smoke a cigar and have a drink

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    It was good.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The halls could smell a bit better. They need new computers in the computer room they do not work but the room was good.

    The location is fine. The room was good.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ok breakfast. Very clean. Cold in hallways.

    Stayed in February 2025

  • Reviewed: 23 January 2025

    7.0
    Good stop for a family on the road.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The coffee was very watery.

    The breakfast was basic, but fine. The room was comfortable, clean, and quiet.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first night we didn't have any heat in the room we mentioned it to the front desk they said turn it off and turn it on it should work but it never did so we had to go without heat for the first night. They switched our room later the next day after finally someone came to check it and said it was broke

    It was quiet and a good breakfast.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Communication. I have been attempting to reach the hotel about lost items from my stay but got no answer or reply. I will have to make an in person visit to inquire about the lost items.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    6.0
    Great location
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The back exit door did not lock--I did not feel secure with the thought that anyone could come in.

    The staff was friendly

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    Very expensive for an old and worn out hotel
    • Leisure trip
    • Couple
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was old and worn out. Even the tv remote was so worn out they were just black buttons!

    Good location. Close to hwy.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    5.0
    Would go elsewhere. They need to invest tine and money to make it great again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This place needs some love. The windows in the breakfast area have never seen the light!!! Breakfast area was not clean. We went off site for breakfast. Room was functional. But not worth the $300 a night that we paid Its time to upgrade this place, put a bit of money back into it to make it great again!

    It was close to the state fairgrounds

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was extremely understanding.

    Stayed in June 2024

  • Reviewed: 11 April 2024

    5.0
    Passable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated outside doors didn’t lock

    Out dated and beds were very hard and small.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    7.0
    Good basic lodging at a decent (by today's overpriced standards in the industry) price.
    • Leisure trip
    • Group
    • Double Suite - Non-Smoking
    • Stayed 2 nights

    The property could use some maintenance and upkeep. i was there during rain and a lot of the public areas had buckets catching the water due to roof leaks. Small things are broken like the luggage cart, a wheel fell off while using. The vending machines (owned and serviced by an outside company) needed to be filled. Nothing major that would discourage me from staying there again.

    A great location for an event at the nearby State Fairgrounds. I got the exact type of room that I booked and paid for, and appreciated the pet friendly policy of the hotel (with an additional $15 per night room charge for doggo). Room was clean with basic personal care items provided.

    Stayed in March 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I made reservations on line Nd had to add another night I made it directly with the Hotel and was charged a higher price

    the room had issues they wanted to move us but that was not convenient for us

    Stayed in January 2024

  • Reviewed: 4 December 2023

    6.0
    its spacious but not wow!
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    not great at all! no hot water for tea.

    breakfast was not great! no hot water for tea...very basic! No eggs

    Stayed in November 2023

  • Reviewed: 12 November 2023

    5.0
    Was ok for what we needed it for
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very outdated

    Location

    Stayed in August 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: