It's a small gripe, but it's a bit weird having the bed right up against the window, along the length of the wall. It was very comfortable, clean and fine, it's just that you had to climb on to the bed to get into it if you were on the window side, and it would have been nice to get near to the window to look out properly as well. But it's not a deal-breaker, though in truth the room in reality felt quite a bit smaller to how it looked in the pictures.

The location was terrific, you couldn't want to be any nearer Times Square. The staff were super helpful and friendly, and the check-in procedure was easy and fast. We appreciated the ironing room and the fact that you could get something to eat or drink pretty much 24 hours a day. The last night we treated ourselves to a few drinks on the rooftop bar, and it was well worth it—probably a highlight of the stay. We chose this hotel because it has a reputation for being LGBTQ+ friendly, and it absolutely was. Although the room was relatively small, the bed was absolutely huge, and very comfortable. With jet lag, we slept 12 hours two nights running without any problem!

Stayed in August 2025

Location is great, staff was great and beds comfortable.

Stayed in August 2025

Perfect location, just a few steps away from Time Square. We had a quiet room (to the backyard) with a very comfortable bed. However, the rooms are very small, but well furnished and totally clean. We highly recommend this hotel for a city trip in NYC.

Stayed in July 2025

N/a

The atmosphere was excellent. Very friendly staff.

Stayed in August 2025

Everything was great!

The room was a lot bigger than expected and we loved the smart features to control the room. And the location to everything; Times Square, Central Park, Uses, Subway stations, broadway shows, everything was perfect!

Stayed in August 2025

Loud, must bring ear plugs to sleep. Front desk staff could have been nicer and more accommodating. Stated they would bring ear plugs to our room and then called us to say we need to return to lobby to get. Small things like that.

Good location and clean

Stayed in August 2025

Need to be aware, rooms are small. With large luggage can be a challenge

Great location, comfy bed.

Stayed in August 2025

The location, vibrant interior, glass courtyard, breakfast buffet, the most comfortable bed, motorized shade, decor, friendly employees.

Stayed in August 2025

Rooms are a little tiny, but they correspond to the description.

Nice hotel with a fancy decoration. Rooftop is a plus. Closer metro station just some steps around the corner.

Stayed in August 2025

The people that work here make the hotel special. As soon as you walk in, you feel welcome. Hotel has design and vibe. Hotel room was smaller than I anticipated but super comfy surprisingly. Cool rooftop bar! Bartenders were great, especially in the lobby. Great place for so a traveler to NYC. Location is fantastic.

Stayed in August 2025

the shower wasn't the greatest. I wish it had a stool or ledge for easier shaving/cleaning

the staff was so amazing and friendly. location was perfect. everything was clean

Stayed in August 2025

The shower with courtain, not a door. Makes the shower sometimes unpleasant and water always leaks.

As always the atmosphere and the very modern room. The bed is spacious and comfortable, so as the pillows. The shower has great pressure and the amenities are also a plus. The cafeteria offers great coffee and food to go.

Stayed in June 2025

Location

Stayed in August 2025

Decoration

Stayed in August 2025

Great hotel. great location. but the staff is what makes this hotel go from great to the best!

Stayed in August 2025

The bathroom and shower is in a frosted glass booth, I would prefer something more private

The location is great, the staff is friendly The room size is ok for New York. The breakfast was amazing. You get a iPad to control the room, but there are also normal switches if you like. The bar on the roof is totally worth visiting. The hotel has it's own unique style, very instagrammable, worth paying attention. Great design

Stayed in August 2025

The reception on the TV was very bad...

All was very good. First time I've done a hotel self check-in but the staff was helpful.

Stayed in July 2025

N/A

Good location, well trained staff

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

The room is very small it is ok for 1 person. The elevator wait was long

It was very chic – I loved the décor and the great location. The staff was very friendly!

Stayed in August 2025

The bed is pushed right ag against the wall. If my husband were with me, it would mean I would have to climb over him during the night. Also. I don't like the fact the maids are climbing on the bed to make it.

I liked the cleanliness, the value, the space and the friendly staff.

Stayed in July 2025

Comfortable bed in a spotlessly clean room…perfect location for seeing a Broadway show. Easy, convenient parking in a garage across the street.

Stayed in July 2025

N.A

The hotel is ideally located in NYC Theater District; perfect walking distance to Broadway shows and local restaurants. The hotel room was small but clean and efficiently configured for the space. The staff was fantastic. They would helpful, knowledgeable and willing to go extra mile whenever needed.

Stayed in July 2025

Nothing

Everything, location ,clean and comfy room , staff adorable

Stayed in July 2025