The air conditioner was so loud it was impossible to sleep.

The property was in a good location, across the parking lot from the Carson Valley Casino.

Stayed in July 2025

Nothing to dislike

Condition

Stayed in August 2025

Very courteous at the desk, however when I called the first time weeks ahead to make requests for a room change to a first level floor and ask for a microwave I was told no. Then I called two days before and had reached a very helpful courteous person to assist me. My request was to have a first floor room so I would not disturb other guest when I got up early. I was awake between 12-3 and left at 3 in the morning. The checkin was very pleasant, but the smell Of cigarette smoke was throughout the property.

Stayed in July 2025

The bathroom was not clean and we missed bath towels and it took 24h to get it fixed but we got a 50$ coupons at their restaurant to compensateur the disagreement.

Big suite room with nice kitchen, a nice indoor pool and great value for money restaurant.

Stayed in July 2025

Bed and pillows were good. It was clean. Needs rooms to be upgraded.

Stayed in May 2025

Location

Stayed in May 2025

Could hear the conversation going on in the room next to us in the middle of the night. Smoking right outside the door. No soap in the shower. Too small television for the room size. We did not utilize the casino or other amenities.

Convenient location. Basic accommodations. No frills.

Stayed in April 2025

The rooms were good enough for the money.

Stayed in February 2025

It seems like a wonderful vacation that can only be reached by car

We were driving from South Lake Tahoe at night, the snow season up and down the mountain is very steep, the drive is about an hour, after dark, driving to be safe. The hotel's soaking pool gave us a lot of enjoyment and I slept very comfortably. The baked potatoes for dinner, which the whole family loved, were beyond expectations. No experience casino, parking lot is huge. the next morning I saw a rainbow. Lucky trip. The staff was very friendly, greeted us when they saw us and offered to help us.

Stayed in February 2025

I had ordered 2 king size rooms. The night desk claimed I had ordered 2 queens. When I told him no pretty sure its supposed to be 2 king size. He acted as if I was lying and gave me a very cold shoulder. I have the confirmation as proof.

Because they gave away our rooms they switched us to the main hotel and gave us very nice rooms.

Stayed in February 2025

Clean excellent staff.

Stayed in October 2024

Room upgrade.

Stayed in July 2024

They first didn’t have our room but after some confusion got it fixed. Mostly a large casino complex with veteran gamblers. Not great for families.

Clean and large room

Stayed in July 2024

Reception staff are a bit grumpy. Felt my questions were a chore and he would rather not be answering them. Had issues with digital key not working. The guys who fixed the door were great and very quick to help

Great value for money. Very clean. Breakfast was good

Stayed in March 2024

Check in at the Inn is a little awkward, but it works.

This is a clean and comfortable, basic motel. The motor lodge is across the parking lot from the inn and restaurant, a five-minute walk. Everything works, the room is clean and bright, a little pricey but good, reliable quality and comfort. They now have new key fobs in place of the key cards that were not working. The restaurant is reasonable for breakfast.

Stayed in April 2024

Just this stay a lot of work going on. Usually no problems

Booking staff is always accommodating and rooms are cleaned every day

Stayed in March 2024

grteat staff clean rooms and very good food

Stayed in January 2024

Checking in at the Inn, hiking over to the motor lodge, and there often seems to be an issue with the room key. Price is a little high.

The motor lodge is a reasonable value, walking distance to downtown, and on the bus route. The restaurant in the Inn is convenient for breakfast.

Stayed in November 2023

nothing! I would continue to stay there! The property is safe and comfortable

Stayed in December 2023

Separate building for check in was definitely inconvenient but manageable

Easy and early check in without issue. Decent room and bathroom, close to lots of food options.

Stayed in December 2023

When I book for this hotel I didn’t know it was 2 different hotels it do not specify in the app

I like everything very Nice they upgraded the room with no problem my kings enjoy the pool and the Jacuzzi I would recommend this hotel

Stayed in January 2024

The bathtub faucet was difficult to turn on.

The room was spacious and allowed us to gather family there.

Stayed in December 2023

The cable TV left a bit to be desired. Hardly any decent channels to choose from.

Location was great & had plenty of amenities.

Stayed in November 2023

when I waked into the room it was very cold, and took me several minutes to get it warmed up to where I was comfortable.

Room was comfortable and good size. Bed was also comfortable also. Very satisfied.

Stayed in October 2023