110 Riverside Avenue , Santa Cruz, CA 95060, United States
#17 of 59 hotels in Santa Cruz
Guests' ChoiceBased on 1294 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.6
Facilities
8.2
Staff
9.1
Value for money
8.4
Free WiFi
7.8
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End of dialog contentReviewed: 1 September 2025
Gonzalez
United StatesLimited parking and no pool
Locked gate so other people can’t get in
Stayed in July 2025
Reviewed: 31 August 2025
Lance
United StatesSome of the female front desk staff not friendly
Clean and comfortable rooms, excellent housekeeping staff, good breakfast, awesome location!
Stayed in August 2025
Reviewed: 31 August 2025
Victor
United StatesCrowded breakfast/receiving area- no option for later check out. Military discount wouldn’t apply because we used Booking.com
Close walk to Boardwalk & great continental breakfast. Also free play game card for the arcade.
Stayed in August 2025
Reviewed: 30 August 2025
Liana
United StatesCheck in was at 3pm didn't get our room till 4,
Location is great and cleam
Stayed in August 2025
Reviewed: 28 August 2025
Robert
United KingdomI paid in full when I booked, but was then asked for a further twenty something dollars when I checked in and was told I had only paid a deposit and the rest was due now. That wasn’t what I agreed when I paid the price I was offered.
Brilliant location, free parking and good size of room.
Stayed in August 2025
Reviewed: 28 August 2025
Michael
GermanyThe few tables in Lobby were not enough for all breakfast guests, also in the morning was a little noisy
Location right at boardwalk, children loved it. Friendly staff
Stayed in August 2025
Reviewed: 23 August 2025
Claire
United KingdomThe property was in a fantastic location, just over the road from the boardwalk. Room was clean and comfortable.
Stayed in August 2025
Reviewed: 22 August 2025
Carol
United KingdomRooms are perfectly acceptable but a little dated
Location is excellent.
Stayed in July 2025
Reviewed: 20 August 2025
Kasey
United StatesThe only small issue was the AC didn’t work super great so it was a little warm. Opening the sliding glass door at night made the temperature cooler and fixed the issue.
The location was fantastic, we didn’t have to drive anywhere the whole time so it was very convenient. The staff were always very friendly and helpful and the breakfast was great.
Stayed in August 2025
Reviewed: 20 August 2025
John
United StatesBreakfast was ok
Staff was amazing ! Michayla and Miriam were outstanding representatives for your property; great job!!
Stayed in August 2025
Reviewed: 20 August 2025
Oscar
United StatesBreakfast was simple, with very little choice... but the place it's very nice.
The staff was very friendly and helpful.
Stayed in August 2025
Reviewed: 14 August 2025
Gao
United StatesThe room’s soundproofing wasn’t great, as we could hear the elevator and staff working in the hallway.
The location is excellent — right next to the beach and only a 2-minute walk to the boardwalk. Breakfast was decent, but seating was limited
Stayed in August 2025
Reviewed: 10 August 2025
Zamora
United StatesI can't say anything negative about Carousel Beach Inn beside, not having the most comfortable bed.
A very short walk to the boardwalk, which was very convenient for me and the family. The staff was very helpful and informative. The Carousel Beach Inn was a very pleasant Inn to stay at.
Stayed in July 2025
Reviewed: 9 August 2025
Shannan
United StatesI felt compelled to ask the front desk for some Clorox wipes to go over the bathroom a little better. I think they cleaned the sink, toilet, and shower, but neglected to wipe down the door nobs, light switches, and the back of the bathroom door was a bit grubby/gross with drip marks, hair, and dust. It was a great room for us after a little detail cleaning.
The room is directly across the street from the Boardwalk, which is great for me and the family! The rooms are comfortable enough and the continental breakfast is nice. The kids love that they can make their own waffles.
Stayed in July 2025
Reviewed: 6 August 2025
Salcido
United StatesI went down to the lobby and asked for extra towels and trash bags and they told me they will have someone bring them to me and no one ever brought them. The walls in the room were a little dirty. Half of the electrical outlets didn't work.
It was close to the boardwalk and good breakfast.
Stayed in August 2025
Reviewed: 4 August 2025
A
United StatesBecause we read reviews prior to booking, they brought their own pillows. The place is a bit dated and is more like a 2.5 star hotel but the location cannot be beat for access to Boardwalk and beach! Its tough to get earlier check in and late check out, but then again it's high summer season.
This was a gift for my daughter and her besties before they start college and move away this Fall. Location was EXCELLENT just across the street from the Boardwalk and beach entrance, so no car really needed for getting around. Staff was friendly and helpful. Rooms were clean. Free breakfast was good (waffle maker!) Lots of families staying there as well, so it felt safe. They still brought extra security measures per our insistence. Loved the price we got via Booking.com
Stayed in July 2025
Reviewed: 4 August 2025
David
United StatesOur room had one ceiling light close to door and one lamp on one night stand. It really could have used an additional lamp on the other night stand.
The location was perfect for us. We were going on the Roaring Camp train to attend a music festival and the train departs and arrives really close to the Carousel Beach Inn. Ideal location for going to the Boardwalk or beach as well. Staff was great and the breakfast was nice to have.
Stayed in August 2025
Reviewed: 3 August 2025
Maria
United StatesLoved it,staff was super friendly,right at the boadwalk,easy check in and check out,definitely will come back
Stayed in August 2025
Reviewed: 1 August 2025
Arturo
United StatesShower fixed
Boardwalk
Stayed in July 2025
Reviewed: 1 August 2025
Partlow
United StatesLimited parking
Felt safe, clean and just across the street from the boardwalk
Stayed in July 2025
Reviewed: 28 July 2025
Greg
United Statesthe price
location
Stayed in July 2025
Reviewed: 27 July 2025
Cherryll
United StatesI think the elevator can use an upgrade
I loved how it is steps away from the Boardwalk!
Stayed in July 2025
Reviewed: 27 July 2025
Carol
United KingdomOur room faces the Boardwalk and it is very n a busy road so it was a little noisy.
The location for the Santa Cruz Boardwalk is excellent. The room are huge! Not fancy but everything you need. Friendly staff.
Stayed in July 2025
Reviewed: 26 July 2025
Johanna
United StatesThe beds are on metal bases that are easy to accidentally kick and make weird sounds. Beds themselves were ok to sleep on.
Good location by the boardwalk. Worked for us but I imagine in the Summer it would be hectic Staff is friendly and was a decent clean place to stay while we were picking up our daughter from school.
Stayed in May 2025
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