I am shocked no one mentioned about the breakfast in the feedback at all. We paid 27euros pp when booking the hotel and assumed it would be buffet/continental breakfast. turned out was just a 30dollars credits you got pp which you could order stuff at the roof top restaurants. But a full breakfast already costs 24 and plus a cappuccino you and tips you already have to pay another 4-5 dollars on top. And the cappuccinos are not free for refill. I stayed afterwards at another hotel near by also 4 stars, their buffet breakfast costs only 37dollars including coffee/tea refill. comparatively the breakfast here is a rip off. Totally DONT recommend the breakfast here, unless you want to pay a lot. And feedback for Canopy, please add description in the breakfast section, so that the guests are well informed in advance what they are paying for.

the room is cute, spacious bathroom, friendly staff. The bed is big and comfortable. The roof top restaurant has a wonderful view. totally recommend to have a drink in the evening if you want to have a good night view of SF

Stayed in August 2025

Parking is very expensive and only valet parking is available at the hotel for $75/night. This is not mentioned at Booking.com website and can lead to sticker-shock!

Didn't get to try their roof top restaurant except to look around in the evening. My schedule was tight but I heard good things about their food and would love to try it next time.

Stayed in August 2025

No problems at all

Great location for touring the city, walking distance to Oracle Park, friendly staff, clean and comfortable rooms

Stayed in August 2025

Breakfast was expensive, not that many choices to choose from. Location is central, so noise from the street is heard during nighttime as well. If you are a light sleeper you might want earplugs. In the room, all lamps did not function.

Reception staff was always available and welcoming. The room was clean, gym available 24/7. Location good if visiting Moscone Center.

Stayed in August 2025

Very conveniently located and good price. Really had fun at the lounge and the hotel was very clean with friendly and helpful staff.

Stayed in July 2025

Mislead the availablity of valet parking.

Location. Clean

Stayed in July 2025

No fans in the bathroom. Small check in area.

The location, cleanliness, room size, comfy beds, valet parking

Stayed in July 2025

Very uncomfortable bed. It seemed like springs were damaged and bed was sloping to one side . We informed the staff , they apparently changed the mattress topper which only slightly improved the situation . Mattress should have been changed or we should have been offered a different room if they could not change the mattress

Fantastic location . Close to Moscone centre

Stayed in July 2025

They did not have valet available which was one of the reason we picked the property. The staff didn’t offer any alternative incentive to make up for the inconvenience. The place was nearly empty and lacking energy. The roof top bar closed early so we were turned away when we arrived after an event at oracle park. Room service was unavailable. The breakfast in the morning was good, but service and staff were slow and uninviting.

Super cute property and nicely decorated and furnished rooms, love the vibe and style. The bar tender at the downstairs lounge was very friendly.

Stayed in July 2025

Nothing

Early check in and late check out it was perfect roof top was beautiful scene from the room was nice

Stayed in June 2025

No parking

Clean and staff helpful

Stayed in June 2025

the shower had build up residue on the floor,blanket was dirty,one of the lights in the room didn’t work

the area,the view,the room itself was beautiful

Stayed in May 2025

Too expensive

Too expensive with basic facilities, can’t justify paying 500 USD for regular king bed room.

Stayed in May 2025

Location was great. Easy to get around the city.

Stayed in May 2025

Everything. Clean. Very nice staff. No homeless hanging out in front of the property!!

Stayed in April 2025

Everything was great. Very pleased w/staff, restaurant, bar & valet.

Stayed in April 2025

Parking was expensive! $75 for overnight.

Compact well designed room. Great location. Restaurant and bar available. Friendly staff. Nice lobby area. They let us check in early, at 12:30.

Stayed in April 2025

Can hear the couple’s noise from the other room.

Location

Stayed in April 2025

No complaints

Close to the events we were attending that weekend as well as additional activities we chose to do during our stay.

Stayed in April 2025

Beautiful hotel. Our 32nd wedding anniversary. Maia (?) upgraded us to a beautiful corner suite with a great view! We had a wonderful time! Thank you!

Stayed in March 2025

Price point is insane, not to mention the cost for parking overnight seemed overpriced

Great location, nice theme of the room

Stayed in February 2025

The table in our room was pretty beat up but the other furnishings were fine. Would have been nice to have a lounge chair in the room.

Modern but comfortable. Room was smartly designed. Loved having a robe as standard. The bath products were also very nice. Lovely restaurant and roof lounge on the top floor with a beautiful bar at the lobby level. We loved our stay at Canopy and we'll be back.

Stayed in March 2025

Nothing. Location was great

Nice property and cool vibes. Things were updated and staff was great.

Stayed in February 2025

Location, food at the restaurant was quite good All staff were friendly and helpful

Stayed in March 2025