comfortable room, close to the beach

Stayed in July 2025

No free breakfast

Coffee an it was close to beach

Stayed in July 2025

Nothing

The front desk was very helpful. We had a late arrival and the lady who checked us in wasnt able to give us a later checkout. But Aymie was so nice and sweet. And so helpful. If we are ever in the area again we will definitely be booking.

Stayed in July 2025

No breakfast

Good locations

Stayed in July 2025

It would be nice if more than one 1-ply roll of toilet paper was provided for extended stay guests.

Friendly, accommodating staff. Clean rooms, close to the beach.

Stayed in July 2025

Staff was amazing!!!!!!

Stayed in June 2025

I honestly didn't have any dislikes with this hotel they were well beyond my expectations

I loved the Location it was perfect for Neptune Beach and about 15 mins to the Jax beach side The staff was very friendly and did not mind helping you if need be. We did have to get towels daily but they always had some in stock

Stayed in May 2025

The hair on top of the ceiling in the bathroom, and the location to the outlets and stores is a far distance but we chose this location so.

It was extremely clean for what is, plenty of towels and the kitchenette had dishes included, very comfortable feel, hallways smelled nice, staff was friendly

Stayed in May 2025

Nothing

Everything from check in to checking out

Stayed in March 2025

It was very organized an clean

Stayed in March 2025

Breakfast option

We have stayed at Candlewood on 4 different occasions and plan to continue to stay there when visiting Jacksonville. The facility is very clean and the staff is very accommodating and friendly. We love the suite set and the shower pressure is the best. We realize the facility is limited but we miss not having a breakfast option

Stayed in December 2024

The floor was wet. Front desk states that it had probably been shampooed and hadn’t dried properly. They gave us towels to place on the floor. All okay. The bathroom door did not close and the bathroom fan would come on. The AC didn’t work as expected given the temperature we set. Had to adjust 4° lower.

Clean & spacious

Stayed in November 2024

Very great location

Stayed in November 2024

It's worth every penny I paid

Stayed in September 2024

Heat and humidity in Florida especially in the summer! Wear light colors and loose clothes! Bring sunscreen and liberally apply it, wear sunglasses, a hat and stay hydrated!! Landscaping needs attention. Additional outdoor chairs needed. Computer area needs cubbies and something for privacy. Shredder needed for business guests. Bathroom fan can be inadequate. Dehumidifier needed.

Exceptional staff! Staff went above and beyond to make my stay comfortable and welcoming! Shout out to Yadira, Reza, Kim, Vera and the general manager!! Extremely comfortable beds, very clean room. Free parking, free washer and dryer, fitness room, handicapped accessible and there is an elevator, walking distance to restaurants, shops and other places are a short drive away! The room has a stove, microwave and dishwasher, and a full sized refrigerator too. Very good shower. Pool too. Other items can be borrowed at the front desk such as a toaster oven and much much more. There's also food and sundries for purchase: toothbrush, paste, Tylenol, and so on. If you don't see it ask the staff! There also a BBQ grill outside. Of course this is Florida and there's air conditioning. Many of the guests work nearby and are frequent guests. Very warm people! Will definitely stay here when I return!!

Stayed in July 2024

The pool was very small.

It was located close to stores and restaurants. And the staff was very friendly. Plus they allow pets which is great!

Stayed in July 2024

It was toooo hot!!!

I like the location. It was quiet and we had a pleasant time. Not to mention it was close to the beach.

Stayed in June 2024

Would like to have room service 1-2 for non long stay visitors

Cleanliness

Stayed in May 2024

I don't know. We didn't eat anything.

Stayed in March 2024

Rooms are a little dated and could do with airing but overall very comfortable

Excellent facilities and great staff

Stayed in April 2024

Not enough pool lounge chairs

A bit difficult to access / find...

Stayed in March 2024

The accommodations were so clean and up to date. We had a great visit and we will use them again.

Stayed in March 2024

Free parking, free coffee, free items to borrow free laundry use Awesome staff!!! Especially Carol and Kathleen.

Top corner room was awesome. And not noisy being next to thethe street next-door.

Stayed in February 2024

The hallway outside my room smelled as if the building had at some point been a smoking permitted floor but had gone through extensive air cleaning and air fresheners to get rid of the smell. It wasn't terrible to the point of being a problem but every time I left my room or got off the elevator it was noticeable.

Location was close to the beach and the room did not smell like anyone had ever smoked in it. The facilities were clean and the kitchen had everything I would need for in room food prep if I didn't want to go out to eat.

Stayed in December 2023