Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Tennessee hotel reviews
  4. Chattanooga hotel reviews
  5. Reviews of Candlewood Suites Chattanooga - East Ridge by IHG

Reviews of Candlewood Suites Chattanooga - East Ridge by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6517 Ringgold Rd, Chattanooga, 37412, United States

#29 of 91 hotels in Chattanooga

Guests' Choice

Review Score

Based on 77 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    7.9

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.4

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 25, 2025

    8.0
    My Stay At Your Hotel
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    TV, Couldn't figure out how to use the remote

    Nice cozy room and clean

    Stayed in August 2025

  • Reviewed: July 28, 2025

    7.0
    Good
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    They don't have ice machines and one of the Tvs had issues and maintenance wasn't there to solve issue so , they did switch our room.

    It was clean , good location , reasonable price .

    Stayed in July 2025

  • Reviewed: July 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was one sketchy person hanging around the building in the early hours of the morning.

    Comfort, clean, and great value by the highway

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Was kind of in a shady area

    Beds comfortable

    Stayed in June 2025

  • Reviewed: May 22, 2025

    9.0
    Great weekend stay.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice machines and no breakfast was offered. It was located right next to a run down Super 8 Motel which didn’t give us a good impression. And the lot in front of the building was empty, maybe more construction in progress?

    All the rooms were located on the inside of the building and the property seemed to be a newer one. The room was spacious and had everything we needed. Had Dove shampoo, conditioner, body wash, lotion and hand wash.

    Stayed in May 2025

  • Reviewed: April 30, 2025

    8.0
    Clean
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled nice and was clean. Away from traffic

    Stayed in April 2025

  • Reviewed: April 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We booked a king bed suite and the bed was closer to a queen size. The floor became sticky once the air was turned on.

    It was decent and for the price. We do like the other Candlewood Suites Hamilton Place a lot better.

    Stayed in April 2025

  • Reviewed: March 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The one room suite was listed as a King bed with a pull out sofa. We had a queen in the main room instead of a king.

    It was very clean, staff was friendly.

    Stayed in March 2025

  • Reviewed: January 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great except Were at the ground floor and we heard loud music around 1am-ish

    Clean and spacious.

    Stayed in January 2025

  • Reviewed: January 20, 2025

    7.0
    Everything was good except the lack of hot water.
    • Leisure trip
    • Couple
    • Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some hot water for our showers would have been nice!

    Nice big room, the bed was comfortable.

    Stayed in January 2025

  • Reviewed: October 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio Suite - Mobility/Communications Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No fruit!!

    Stayed in October 2024

  • Reviewed: September 10, 2024

    9.0
    Great place for ocernight stay!
    • Leisure trip
    • Group
    • Queen Studio Suite with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast would've been nice.

    The place we stayed at did not have breakfast. The staff was awesome. Unit was very clean.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    9.0
    Excellent
    • Business trip
    • Solo traveler
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast provided.

    Super clean and very friendly staff. The only downside is that the Chattanooga location did not have breakfast. Nice place otherwise.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    9.0
    Location made it easy to and convenient to the places I needed/wanted to go to! The kitchen area was good to have ju
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Hearing Accessible/ Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Ice maker did not work properly! Having empty business next door and the motel (that had no curb appeal, actually thought it was a closed motel when I arrived) in front of hotel was a bit off setting! Cleaning was not done daily with towels replenished or bedding changed!

    Location was convenient to my needs!

    Stayed in July 2024

  • Reviewed: July 23, 2025

    10
    Over the top service
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I had an unexpected hospital stay while traveling, and booked a suite for two days until I could get another flight. The front desk staff could not have been more accommodating, including arranging for a very early check-in.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    10
    Awesome
    • Leisure trip
    • Couple
    • Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish they had breakfast but it’s ok I liked everything

    Everything and will be back

    Stayed in July 2025

  • Reviewed: July 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Wish we could have stayed longer.

    The suite was exceptional. We didn't expect such a. Big room. And everything you could imagine was I included in it to prepare meals.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    1.0
    Do NOT stay here.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 5 nights

    1. It is in a bad area. While the hotel is newish, the hotel right next door was scary. The road the hotel is located on is in a bad area….very run down area. 2. I had sent an email through the Booking.com website to the hotel months before my stay requesting daily housekeeping services. The hotel’s response was to ask during check in. I requested during check in and for the first several days of my stay there was NO housekeeping at all. Each time I would walk down to the front desk but honestly the employees…especially the female hotel manager….did not care at all. Oh you are on the list…but yet no services. 3. We had a family emergency and had to check out (before noon one day early). The front desk manager at the time said no problem we will credit your balance but you have to have Booking.com call us to facilitate the process. I even asked them to put a note on my reservation to note this. When I contacted Booking.com and they called the hotel, the female hotel manager on duty said nope…too bad.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    6.0
    Needs help
    • Leisure trip
    • Couple
    • Queen Studio Suite - Mobility/Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I seen a cockroach in my room and it was to expensive to have no pool or hot tub ...

    It was new ..

    Stayed in May 2025

  • Reviewed: May 24, 2025

    1.0
    Spend your money on a better hotel save yourself the heartache, don't stay at this hotel. Ever.
    • Travelers with friends
    • Queen Studio Suite with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like every single thing about this hotel. They overcharged me. I was charged for a room two different times I needed two beds we got one. There was a burn hole in the front of the microwave riding it unusable.. I was also charged $100 deposit which I still haven't gotten back. The TV didn't work right the remote didn't work at all there were no curtains on the window there were no dishes there was only one dirty cutting board that someone probably sniffed cocaine off of. There was a woman outside of the facility when we arrived who had been severely beaten about her face and was tending to a very small baby it was a very sad situation cops were there but doing nothing ..There were suspect characters hanging out all over and in the parking lot of the hotel. The part of town was incredibly rough and a heads up would have been nice, thanks booking for letting me down again. The room was so bad we got up and left before first light. This hotel took more money from me and caused our trip to be ended fairly quickly. I will never stay here again and I will never suggest someone to stay at any of their hotels anywhere in the country. This disabled veteran is incredibly disappointed.

    The only thing good about the trip was that at the very end after my ID had been left there the lady at the desk the next morning called to let me know she had my ID. And she would shred it for me since I wasn't going to come back to get it or pay $25 to have them mail it to me. Thanks for nothing.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    10
    If you're in the area!
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No ice maker in building.

    We liked everything about the Queen Suite!!!!!

    Stayed in May 2025

  • Reviewed: May 19, 2025

    5.0
    My, stay was subpar. It did its part in availability and comfortable enough to bear.
    • Leisure trip
    • Couple
    • Premium Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Too many to mention

    It was available

    Stayed in May 2025

  • Reviewed: May 18, 2025

    1.0
    Mediocre
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room didn't have toilet paper or a TV remote. I could not watch TV cause it wouldn't connect to Netflix after I got a remote from the front desk. The floor was sticky.

    Comfortable bed and pillows.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    10
    Wonderful awesome place!
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Free breakfast would have been nice

    Staff super courteous!

    Stayed in May 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!