The room smelled like mildew. And there was food left in the fridge (big container of yogurt) the floor felt wet as if it had been flooded. This will be the last time I stay there. I thought maybe since I had my grandbabies with us (ages 3 & 1) that I could cook them breakfast, but with the way the room smelled, we decided to go elsewhere. I didn’t really sleep well that night bc the sheets smelled and they felt wet.

The first day as checking in, you could tell the lady at the front desk was a little bit overwhelmed because it was already 2 something in the afternoon and couldn’t find the cleaning lady bc she still had 3 rooms to clean. But the nxt day she was a lot better

Stayed in July 2025

Booking.com run my credit card before I arrived, and I asked the desk clerk to switch the card, but he only put the incidentals on the preferred card. I didn't see a breakfast!

It was ok.

Stayed in May 2025

The floors were sticky! The bath tub was very slick! My Husband fell in the tub, thank God he wasn’t hurt!

Staff was courageous.

Stayed in April 2025

The man working the front counter. It took me 2 phone calls and I had to go get him before our TV was fixed. Waited 45 minutes before I had to go find him.

Fairly easy to find.

Stayed in March 2025

I have stayed at many candlewoods and this was by far the nastiest.

It was easy access and the bed was comfortable.

Stayed in December 2024

Requested top floor & they put us on main floor directly across from staff laundry , people above very noisey all night long, & no breakfast. You have to go next door to la quinta to get breakfast. Too noisey and the pillows need to be replaced.

Location is great close to several restaurants & easy acess to freeway. Beds were comfortable ,but need new pillows.

Stayed in November 2024

I didn’t like the parking. Very small parking lot and a not very friendly staff.

Very clean, looked nice.

Stayed in November 2024

My room was on the top floor and it leaked in my room all night from the rain.

It was fine.

Stayed in May 2024

Cleanliness or lack of

Floor in room was filthy and very uneven

Stayed in August 2023

Expensive for a place needing some upgrade and non functional items in room. Woke up at 1130 by water backing up in our sink in kitchenette even though we had not used anything there. No one available to fix although the young lady did her best. No offer to move rooms so we lived nasty water slow draining all night and luckily no recurrence.

Location and super nice staff

Stayed in June 2023

Pool was closed

Stayed in May 2023

It was not Candlewood standard that we’re used to. Cleanliness was an issue

that it was a Candlewood suites and en route to our destination

Stayed in February 2023

the room is old, outdated, shower/tub was stained and has a rounded bottom so you can’t stand flat in the shower; no dvd as mentioned in description, towel holder above toilet is rusted and the room I booked and paid for was not the room I received. The iron was rusty and I was afraid to use it. had to ask for an ironing board. this was NOT a King Executive Suite as I had booked. finally I was refused a copy of my bill at check out and told I had to get it from the third party booking agent.

the beds were comfortable and location was good

Stayed in January 2023

The hotel was not very clean, dirty carpet and a little outdated. There was no coffee in the room and the coffee in the lobby was empty most of the time. There are no ice machines at the property and the ice maker did not work in our room. The pictures online were nothing like the facilities. No seating area anywhere on the property and there was in the pictures online.

The room had plenty of space for a family with 2 adults & 2 kids

Stayed in November 2022

When I booked the room, I selected the option to pay at the property. They tried to charge my card at 3am twice which was 12 hours before I could even check in. Upon trying to check in, I found out my reservation had been cancelled. One person in my party was told it was double booked and that they tried to call me (They never did!!) and when I asked why it was cancelled, they said my card was unable to be charged when it was ran that morning. When I told them my card was locked because I selected to pay at property, they said "Well you have to call us and make that arrangement." They tried to reinstate my reservation, but they no longer had the double bed room that I had requested and they only had single bed rooms. The customer service was terrible. We ended up staying at the La Quinta next door. It ended up being cheaper and a much better experience.

N/A

Stayed in August 2025

The bed and no breakfast

The bed was not that comfy. The room in itself however, exceeded our expectations.

Stayed in August 2025

The staff was having a dispute at check in. Lots of cursing and threatening. I will never stay here again

Nothing

Stayed in August 2025

We never checked on. The lobby was damp and needs renovation desperately. I waa meeting my new great niece infant and could not risk bringer her into property. Should have gotten a full refund because on line photos cemetery false!

Stayed in June 2025

Someone had a keycard to my room one night they tried at midnight, next night is was at 1030 and 130 am. There card allowed them to turn the handle and open the door. The safely latch is the only thing that stopped them. First time it happen I called the front desk. After the lack of concern from staff, I didn't bother after. Will not stay there again the last night I could not sleep not knowing so I left before daylight.

Stayed in May 2025

It was dirty, overpriced, and uncomfortable. It also smelled bad inside. Very outdated and some amenities were broken or not working.

Stayed in May 2025

I added an early checkin on April 17th, and the room i reserved was not available as I reserved through a 3rd party..

Nothing

Stayed in April 2025

Unwelcoming , they didn’t have towels , toilet was broken , my room was never cleaned and when asked the maid handed me a broom. She look like she was spaced out. After raising chaos behind no towels after driving 6 hours , I was given dirty towels. It was a horrible experience. The manager finally appeared she talked to be about what should’ve took place and resume to get some paper to back her well she couldn’t find it. I’d rather sleep in my car but I had my kids that’s how uncomfortable I was.

Stayed in April 2025

These people canceled my reservation because they wouldn’t honor your rate and said you didn’t have a room available

Didn’t get breakfast

Stayed in March 2025

Overbooked

Overbooked

Stayed in March 2025