Reviews of Hampton Inn & Suites Lansing West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
900 North Canal Road, Lansing, MI 48917, United States
#10 of 34 hotels in Lansing
Guests' ChoiceReview Score
Based on 179 hotel reviews
8.4Score breakdown
-
Cleanliness
9.0
-
Comfort
9.0
-
Location
9.2
-
Facilities
8.8
-
Staff
9.0
-
Value for money
8.8
-
Free Wifi
9.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: August 25, 2025
Vicki
United States5 Reviews9.0“GREAT STAY with AWESOME BREAKFAST”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Sitting Chair in Room was a bit Narrow/Small & Not as Comfy for Relaxing. But, it worked. Great Stay!!
Friendly Staff. Great Breakfast with Many Hot & Cold selections. Clean Facility. Comfy Beds. Nice Pool & Hot Tub & Workout Room. Restrooms in Lobby & by the Pool +Shower at Pool. Fast WiFi. Great Stay!!
Stayed in August 2025
-
Reviewed: August 17, 2025
Kimberly
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was not good. Eggs were chewy, the meat was not good. Not much to choose from for breakfeasts .The breakfeast area was super hot and stuffy. You couldn't stay down there long.
Room was nice, staff were friendly.
Stayed in August 2025
-
Reviewed: April 28, 2025
Deb
United States5 Reviews8.0“No issues and a good value.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
The room was a little dated. But everything was clean.
Breakfast was great, lots of choices.
Stayed in April 2025
-
Reviewed: April 20, 2025
Kameron
United States14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Elevator was broke. Man at check in was not friendly.
Close to Horrocks
Stayed in April 2025
-
Reviewed: April 2, 2025
Lyndsey
United States3 Reviews8.0“It was good. We mainly only used the pool and slept there.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
I think it was unnecessary for the front desk to walk each person back to unlock the pool instead of guests using the card. She said she lost track of who was even in the pool.
Stayed in March 2025
-
Reviewed: January 22, 2025
Alyssa
United States4 Reviews8.0“Good Hotel overall! But, they do have some opportunities”- • Business trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The leather ottoman is falling apart in the king suite, terrible pillows, the carpet is dated, pool had some mildew- mold looking areas and the bathroom off the pool was not usable.
Free breakfast, lots of space in the rooms, affordable, friendly and accommodating staff, work out room was updated- even had a peloton!
Stayed in January 2025
-
Reviewed: January 19, 2025
Mr
Canada9 Reviews9.0“Worth for the money”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Breakfast is ok/average as there are limited items
Location and Price
Stayed in January 2025
-
Reviewed: January 13, 2025
Maurice
United States1 review9.0“Awesomeness”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
From check in to check out the staff especially Jan was very attentive to my needs Great Property and Great Stay
Stayed in January 2025
-
Reviewed: December 23, 2024
Alice
United States1 review8.0“The rooms were clean but there were areas overlooked like in corners.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
Breakfast was not what I expected. Not many items to choose from. I have stayed at Hampton Inn many times and breakfast was very good.
Stayed in December 2024
-
Reviewed: December 4, 2024
Calvin
United States14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
Breakfast Seating
Very Good
Stayed in October 2024
-
Reviewed: November 23, 2024
Jane
United States1 review8.0“I will no longer be using booking.com. I had the dates confused on my booking and did not get satisfaction from customer”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Pool and hot tub were chilly
Location, cleanliness
Stayed in November 2024
-
Reviewed: October 4, 2024
Danette
United States4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
NA
Room and beds
Stayed in September 2024
-
Reviewed: October 1, 2024
Marilyn
Canada9 Reviews3 helpful votes7.0“It was fine but way too expensive for what we got.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
For $300 a night we didn’t even get glasses, and for the record plastic doesn’t count.
The room was clean and fine but for the price it was nothing special.
Stayed in September 2024
-
Reviewed: September 30, 2024
Juan
United States2 Reviews8.0“Good place !”- • Leisure trip
- • Family with young children
- • King Room with Sofabed - Hearing Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
We did not like it , the rooms on different floors but we understand the only detail was to see the dirty chairs of the loby and too much dust between the beds and the bedside table , they are details but they can improve it also had cobwebs
the breakfast , it was the best , enough food and they tried to keep it clean , the staff was always friendly .. The hotel location is also excellent .
Stayed in September 2024
-
Reviewed: August 10, 2024
Mason
United States2 Reviews1 helpful vote9.0“Going back”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
No complaints
Employees were very friendly, Breakfast was very good - eggs, Sausage , potatoes, waffles, oatmeal, etc. Needed something - they took care of it. Thanks for a great stay
Stayed in August 2024
-
Reviewed: July 12, 2024
Jennifer
United States3 Reviews1 helpful vote8.0“Was comfortable place to stay, security was questionable.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
I took granddaughter (she is 5 years old) to the pool, however, it is in a secluded area of the hotel. At first I did not mind until a man came in stared at my granddaughter and I, we were the only 2 in the area. Went to our chair and was looking at my phone, then he slowly left still stareing at us. I got the two of us out of there again. If something had happen no one would have known. This was a let down as I had promised to go more and did not feel safe enough to go. The other issue is that there were some people staying that were smoking so much marjuania that the hallways smelt of it.
We were there for a family members funeral and needed to check in early, they did allow us to check in early. It was close to everything and still was a quiet place to stay. While we wanted adjoining rooms that could not be accommadated we were only 2 doors away from each other. Staff was always friendly and helpful.
Stayed in July 2024
-
Reviewed: July 8, 2024
Laura
United States2 Reviews9.0“Enjoyed our stay will use again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The pool area was decent had no issues, could use a good touch up . But otherwise was good.
Friendly and helpful staff.. made us feel very welcome and very comfortable.
Stayed in July 2024
-
Reviewed: June 27, 2024
Teresa
United States14 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was good and plenty of options. The lobby area is nice for large groups to gather for food.
Stayed in June 2024
-
Reviewed: June 26, 2024
Kim
United States6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofabed - Hearing Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom door didn't have stopper so it slammed against wall. It woke my husband up in middle of the night. Breakfast buffer didn't have bacon on the weekend.
Friendly staff and good location. Starbucks and Horrocks very close
Stayed in June 2024
-
Reviewed: June 16, 2024
Judith
United States6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
Suites/studios are large rooms with a desk / divider separating the sleeping area from the sofa. There is also a sizable kitchenette and bathroom facilities. Lansing West is next to Horrocks, a very large, unusual, food and grocery facility with a nice beer garden, etc. It is worth a visit.
Stayed in June 2024
-
Reviewed: June 5, 2024
Nicole
United States2 Reviews8.0“Overall it was a good stay. Just walking into the lobby we were concerned at first, but everything was fine.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
People were smoking weed at the entrance and the whole lobby smelled like it. My son has asthma and allergies and so do I, so that part wasn’t enjoyable. Luckily that was the only place we noticed it.
Clean, staff was friendly
Stayed in June 2024
-
Reviewed: April 13, 2024
Matilyn
United States1 review7.0“I would recommend staying here if you’re traveling to the Lansing area.”- • Business trip
- • Couple
- • King Studio with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Not the cleanest of places, but it wasn’t super dirty!
It was a great price and a convenient location. Loved that they were pet friendly! The staff was incredibly kind. They also had ice cold water available in the lobby!
Stayed in March 2024
-
Reviewed: April 7, 2024
Paul
United States3 Reviews9.0“We arrived late (after midnight) and we had no issues checking in.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
Location was nice with quick access to downtown Lansing/MSU.
Stayed in April 2024
-
Reviewed: December 4, 2023
Aleea
United States4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bed was kind of hard
Staff were wonderful!
Stayed in December 2023
Guests also reviewed these properties:
-
Hotel del Paseo CampecheCampeche, Mexico
-
Koivulan KartanoLohja, Finland
-
Mission Beach Hideaway Holiday VillageMission Beach, Australia
-
Hampton Inn & Suites - MansfieldMansfield, US
-
Holiday Home in Germany near Müllerthal WalksBollendorf, Germany
-
City Hostel GenevaGeneva, Switzerland
-
Chalet by Pond with Terrace ViewsDe Bult, Netherlands
-
The Inn at OkobojiOkoboji, US
