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  5. Reviews of The Knoll Hotel Napa Valley, Tapestry Collection by Hilton

Reviews of The Knoll Hotel Napa Valley, Tapestry Collection by Hilton 3 stars

320 Soscol Avenue, Napa, 94559, United States

#2 of 26 hotels in Napa

Guests' Choice

Review score

Based on 349 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Celeste at reception was pure joy. So helpful, so cheerful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Nice Stylish hotel. Comfortable bedroom and very kind staff. Location is not super, but there are stores and some restau
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Almost everything

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The shower wall looked like it wasn’t cleaned as well as it should have been but everything else looked good. Lots of noise and footsteps above us.

    The beds were very soft and comfortable. The bathroom lighting was good to get ready in and shower was a good size.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    10
    Very nice property.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very clean, nice comfortable beds.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Modern Comfort and Cleanliness
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    I was disappointed to find that there was a $18/day charge for parking on the premises. This fee was quite unfair, especially given the overall cost of the stay. It would have been nice if the parking had been included or at least more reasonably priced.

    I was impressed by the property's comfort and cleanliness. The new facilities add a modern touch, making it an excellent place to relax, enjoy your stay, and explore the Napa/Sonoma area.

    Stayed in June 2025

  • Reviewed: 4 May 2025

    7.0
    Adequate
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room was very pricey for the size, amenities (none) and design. The bathroom door was on a slider and didn't fit properly. The shower was adequate but not great. The property was very quite. The bar staff was lacking in attention and very slow. One of the bartenders may have been brand new but he seemed to lose the plot.

    The room was clean. The breakfast was good. The bed was comfortable.

    Stayed in May 2025

  • Reviewed: 27 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking is not free.

    The location is good.

    Stayed in February 2025

  • Reviewed: 19 February 2025

    8.0
    Nice location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    My room seemed a bit small.

    Very clean and updated

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    I enjoyed my stay.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Location, comfort and cleanliness.

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking is $18/day.

    Location is next to La Cheve.

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Wonderful stay and a beautiful hotel. Will stay there again.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and elegantly designed, quiet, professional staff. Well designed and elegant room and bedding. Staff was very prompt and professional. Location was excellent for my visit.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    7.0
    An anomaly, but will be back for future visits.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    This particular stay was an anomaly. The first night, I go to take a shower after a long travel day and there is no hot water. I contact the manager and she comes up and operates the water, telling me she has never used the facility shower before and the water seems to be warming up after several minutes. I then ask her, do you think this is normal? Would you want to take a cold shower? I then explain that I have utilized this property for several years and this is not normal. She then asks if I would like to stay in the room overnight because she doesn't want to move me for the off chance another room is the same. I stated, NO, I want to be moved, so please check another rooms hot water availability and follow-up with me. She did, gave me a clear reason of why the room had issues (the entire third floor) and we were then moved. The next room was fine, but from there it got even more interesting. The next evening, my wife and I are relaxing in the room watching television and the electricity shuts off for nearly ten minutes. Then comes back on. Again, my wife and I are thinking, what is going on? From there, no more issues with the room and stable from there out. Very early the next morning, I'm relaxing in the lounge area by the always beautiful and inviting fireplace after my morning workout catching up on emails, etc. This particular feature has always been a favorite of mine, especially with it runnning twenty-four hours. As I am composing an email, two service workers walk in, lay down tool bags and with no explanation or even a safety warning to maybe move, begin to shut off the gas valve. They then begin working on the fireplace and I take that as my cue to move out if their way to another section of the lounge area. Again, things happen, but an explanation of why and the courtesy of asking me to move would have been welcomed on my part. Overall, the trip had many strange occurrences this visit, but I will chalk it up as a one off. I will be back.

    I have been staying at The Knoll since it was formerly known as the Cambria. Over the years, it has always met my expectations as a first class environment. Great staff, clean/comfortable rooms and also comfortable and welcoming lounge facilities.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    8.0
    Nice Hotel for a Quick Stop Over Near Downtown Napa
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Parking was $18. Booked a double queen bed and got a queen bed and a sofa pull out. Lighting was terrible in the bathroom.

    Great location. Nice remodel from previous hotel. Solid gym and spa.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    9.0
    Comfortable and convenient
    • Leisure trip
    • Solo traveller
    • King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking fee. Should be free.

    Central location. Good value. Very comfortable bed. Did charge $18 for parking (not appreciated).

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Paying $18 for parking outside was excessive. Also it is not within walking distance of downtown for a night event. It didn’t feel safe to walk in the dark. We like to walk but felt that advertisement was misleading.

    Stayed in December 2024

  • Reviewed: 1 January 2025

    9.0
    The lobby is a wonderful place to hangout and enjoy good moments with friends and family...
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Little road noise and a little bit urban area with traffic

    Everything was perfect and location was close to vineyards...if your looking to be in a countryside setting then you need to know it's around businesses but the joy of the experience in the lobby is worth the visit to this area of town...very clean and wonderful staff!

    Stayed in December 2024

  • Reviewed: 24 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beautifully appointed rooms. Very clean and comfortable.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    9.0
    A good stay choice in Napa Valley
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The hotel is new and modern compared to other hotels. The location is good and there are quite a few restaurants around.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    8.0
    Good hotel for short trip.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Location is a bit grim near construction and a mobile home park. Not really conducive to walking around. There really is no restaurant, just a place to get food.

    Location was good to get to Napa Downtown quickly. Also to get out of the area.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our room is close to a busy street and a bit noisy at night.

    Facilities are new and great. Location is very convenient.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    9.0
    Good time
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Restaurant

    Location, dog friendly

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Excellent day trip with overnight stay
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Modern, clean and convenient to my destination

    Stayed in November 2024

  • Reviewed: 10 November 2024

    10
    It was an enjoyable fun trip.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    Pets on all floors, would prefer a designated floor for them.

    Cleanliness and location

    Stayed in November 2024

  • Reviewed: 1 November 2024

    8.0
    thank you for your hospitality; location close to downtown, hope to visit again in the future
    • Leisure trip
    • Group
    • King Room with Bath Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    difficulty locating control to lower blinds; shower head difficult to secure while getting water ready for shower

    appreciated a good variety of choices. staff patient and caring

    Stayed in October 2024

Showing 1 – 25

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