3215 North River Road, Pigeon Forge, TN 37863, United States
#470 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 23 hotel reviews
7.1Cleanliness
6.9
Comfort
7.6
Location
7.2
Facilities
7.3
Staff
8.2
Value for money
7.8
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 23
Reviewed: July 17, 2025
Woods
United StatesNo washer or dryer. It seemed like it could use a little extra cleaning or updating. Cobb Webb's everywhere.
Location was good but very odd. Kind of down back alley of a hotel.
Stayed in July 2025
Reviewed: April 20, 2024
Yearick
United StatesIt's right outside a bad hotel, and next to a public sitting area. The first night, even in the rain, there were a bunch of people smoking and being loud at the public benches while I was trying to sleep. The hotel across the river was under construction so the noise during the day time hours was loud and annoying if you wanted to chill in the cabin during the day.
I loved the hot tub and being on the little river. The cabin was a very decent size. The receptionist at the hotel was amazing and very helpful the entire visit.
Stayed in March 2024
Reviewed: April 5, 2024
Dana
United StatesThere was a meth bowl in the cabinets when we arrived with residue, we had a child with us so that was concerning. Weren’t given the right amount of towels reached out to owners about both situations with no response. As well as people Staying at the hotel freely walking around our cabin was a little sketch
I liked that it was close to multiple attractions. The river was a huge bonus plus my son loved the ducks.
Stayed in April 2024
Reviewed: February 19, 2024
Corey
United StatesThey are doing some remodeling and they needed to clean up the trash outside.
It was very close to everything but yet made us feel like we wasn’t.
Stayed in February 2024
Reviewed: August 4, 2023
April
United StatesThe cabin was on the corner behind a Condo building next to the river. It would have been nice if you could've actually seen the water or could've been able to walk down to it. It was to overgrown with weeds. Not to mention the duck poo everywhere had to watch every step!
That it was clean and cozy.
Stayed in July 2023
Reviewed: August 4, 2025
Keith
United Statesgreat location close to town
Stayed in August 2025
Reviewed: July 13, 2025
Jordon
United StatesTrash every where, clothes every where, people in your room while you are gone! After finding out someone was in our room while we was gone leaving their clothes on our bed the staff wouldn’t even talk to us! Had to call the police to get something done!
Not one thing!
Stayed in July 2025
Reviewed: June 25, 2025
Richrd
United StatesLocation, cabin is directly behind another hotel like maybe 10ft away which made it odd. The place could of been brushed down for there was tons of spider webs in corners.
Space inside.
Stayed in June 2025
Reviewed: May 21, 2025
Beverly
United StatesCould have been a little more isolated
Cozy
Stayed in May 2025
Reviewed: March 24, 2025
Phillip
United StatesWhat we didn't like was our options late at night when trying to watch TV it wouldn't let us watch anything but freevie. We figured we could have at least downloaded some apps and logged in with our own information
It was a super convenient location with the privacy that we actually wanted didn't need transportation to get to anything that we wanted to do because everything was within it 0.2 miles.
Stayed in March 2025
Reviewed: December 28, 2024
Kacey
United StatesThe location behind a very dirty hotel was not ideal. There was trash all over the ground and outside of the cabin. The apartments right out the door of the cabin housed very inconsiderate people who yelled and partied all hours of the night. They would throw garbage everywhere. The cabin is very outdated and whoever was responsible for cleaning the cabin did a terrible job. The floors were nasty and sticky, and the bathroom was terrible. There was brown stuff all over the wall like someone had wiped feces up the wall. I had to clean before we would touch anything. We were on our honeymoon, so this was very disappointing. Because of the time of the year, we were unable to find another location to stay. Everywhere was booked and way out of price range. We never received fresh linen like we were supposed to. Disappointing stay.
The bed was very comfortable.
Stayed in December 2024
Reviewed: July 15, 2024
Cory
United StatesHousekeeping sucked wasnt clean at all
Everything was great except the housekeeping the cabin was real dirty wrappers everywhere food under the bed dirt all around the ac vents cob webs everywhere need a new housekeeper for it he doesnt do his job
Stayed in July 2024
Reviewed: October 7, 2023
Caleb
United StatesNothing
Everything
Stayed in October 2023
Reviewed: July 17, 2023
Chris
United StatesThere were ants all over the place inside the cabin the tv didn’t work the pullout couch mattress looked like someone had been murdered on it
It was cheaper
Stayed in July 2023
Reviewed: July 13, 2023
April
United StatesI enjoyed everything
The view of the river was so peaceful and relaxing. You didn't even feel like you were right on the parkway. The hosts was very kind and made you feel welcome. I will definitely book again in the future.
Stayed in July 2023
Reviewed: June 17, 2023
Michael
United StatesFilthy under the bed, lack of dishes, only small saucers, no stopper available for bathtub,
Stayed in June 2023
Reviewed: June 13, 2023
James
United StatesIt was older but it was clean
It was cozy for a couple that want to be along it was older cabin but clean
Stayed in June 2023
Reviewed: June 11, 2023
Jerry
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 14, 2023
Brett
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: July 18, 2025
Ernest
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: July 6, 2025
Judy
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: November 25, 2024
Angel
United StatesThere are no comments available for this review
Stayed in November 2024
Showing 1 - 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content