Reviews of Sands Motel Niagara Falls 1 stars
9393 Niagara Falls Blvd, Niagara Falls, NY 14304, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGarbage experience
Nothing receptionist behavior very bad
We regret your dissatisfaction. However, please provide details
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewConvenience with Pool
Did not offer enough towels, and warm blankets
Thank you for your feedback! We're glad to hear you enjoyed your stay and found the pool convenient. We apologize that there weren’t enough towels and warm blankets available during your visit. Your comfort is important to us, and we’ll be sure to address this with our team to improve future experiences. We hope to welcome you back again soon!
Thank you for your feedback! We're glad to hear you enjoyed your stay and found the pool convenient. We apologize that there weren’t enough towels and warm blankets available during your visit. Your comfort is important to us, and we’ll… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in June 2025
Verified reviewVery bad experience
The staff was rude
Dear Guest, We would like to clarify that our staff was never rude to you. The concerns you raised may have resulted from a misunderstanding. Had you informed us of any issues during your stay, we would have been glad to offer alternative solutions. We always strive to provide respectful service and ensure guest satisfaction.
Dear Guest, We would like to clarify that our staff was never rude to you. The concerns you raised may have resulted from a misunderstanding. Had you informed us of any issues during your stay, we would have been glad to offer alternative … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable and was clean
Was relaxing and comfortable
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewConvenient location, good price
Window AC is loud, need to upgrade
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBreakfast not included.
Noisy AC, No charging port for mobiles, poor wifi connection
Thank you for your feedback. We’re sorry to hear about the issues you faced with the AC and wifi. Charging port are near bed side . We’ll make sure these concerns are addressed. Also, breakfast is not included, as clearly mentioned in the listing. We appreciate your input and will work on improving.
Thank you for your feedback. We’re sorry to hear about the issues you faced with the AC and wifi. Charging port are near bed side . We’ll make sure these concerns are addressed. Also, breakfast is not included, as clearly mentioned in the l… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPrice, location, pool option, beds
Older bathroom, old rugs
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewit was cheap. and now i know why (see below)
the first night we had to sleep in our winter coats as there was very little heat nor blankets. the next day i questioned and they said there was supposed to be a portable heater in room. there was not. the remote had no batteries but it didnt matter as the cable tv did not work. the internet did not work. there were ants in the bathroom. also mold in shower and bathroom window. the towels they gave us were used , dirty with MOUSE TURDS all over it. the carpet was filthy, unvacuumed. some one should be refunding me!!
Thank you for your feedback! We appreciate your stay and are glad you extended it. We’re always looking to improve, so your input is valued!”
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewNasty
Nothing
Reviewed: 31 December 2024 · Stayed in October 2024
Verified reviewLocation and convenience of area plenty of shops and restaurants. It was a place to sleep. Management had to switch our rooms due to the card reader not working properly.
It was loud. Police were there ??? Maybe for the loud people???
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewPrice got my attention and my booking. The front desk clerk was pleasant and helpful.
I saw no way to regulate the heat in room 110, it was much too hot. There is an animal above the ceiling that was very active and noisy. And, I'm sorry to say, bedbugs. Because of the temperature in the room I slept without a shirt and now have red welts on my shoulder, back and arm. I've dealt with bedbugs in the past and I recognize their work. I just pray that I didn't bring any of them home with me.
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewnothing.
the owner was shouting and yelling at us. he tried to lock our things inside the room and he didnt want to open the room for us. we almost had to call the police. the room was freezing and he didnt want to give us blankets or turn on the heater. the worst experience in my life.