Reviews of Budget Inn Phoenix 2 stars
5259 West McDowell, Phoenix, AZ 85035, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and simple
There was only one sign out near the street. The property almost looked deserted.
Thank you for your feedback, we’re happy you enjoyed your stay!
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewGood price.
No hot water, microwave didn't work, and location was a little sketchy.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 September 2023 · Stayed in August 2023
Verified reviewSlept good
Lobby was not open till 7. No breakfast. Towels were very thin.
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewBig room
It said it came with breakfast but it did.
Thank you for your feedback and your stay.
Reviewed: 29 March 2023 · Stayed in March 2023
Verified reviewThey added free breakfast, but it wasn't even close to a continental. They had pkg blueberrie muffins for food and a picture of juice and a pot of coffee. I told the host at checking that it was totally lacking. She said, that's what they had to offer. The room they put me in was in total disrepair, the bathroom sink leaked from the pipes under the counter type.
Thank you for your comments. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Reviewed: 20 March 2023 · Stayed in March 2023
Verified reviewI breakfast
Nothing. Absolute dump. Ceiling caving in. Bathtub cracked. No shade on lamp. Rotten walls.
Thank you for your comments. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewThank you for your comments. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Reviewed: 19 February 2023 · Stayed in February 2023
Verified reviewNot impressed with this hotel at all, we won't be booking this one again.
It took 45 minutes to check in three rooms, we had to pay $50 CASH for each room in case we damaged anything ?? They said we could not get this cash back before 08.30 the following morning.I told him that we have to leave at 06.00 the following day because we have a flight booked out of Phoenix to the UK. We were shocked by the condition of the rooms, all three rooms had already got damage to them and it seems that the hotel don't repair or spend any money on maintaining the property. After demanding our cash back in the morning, they did eventually refund it, I told them that there is already damage to the rooms which we have not done, I believe we do have photographs showing some of this. We will not be going back there again and will not recommend this hotel at all.
Thank you for your comments. We have taken what you said very seriously and now offer a early check out and return deposits at guest most convenient time. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
Thank you for your comments. We have taken what you said very seriously and now offer a early check out and return deposits at guest most convenient time. We sincerely appreciate your feedback and we are very sorry we did not exceed your e… Show more
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewnothing
very dirty, water stained floor boards, broken bathroom vanity, no lamp shade , roaches!!
Thank you for your comments. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. fd.bugdetinn@gmail.com 602-442-4420
Thank you for your comments. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the… Show more
Reviewed: 7 November 2022 · Stayed in November 2022
Verified reviewI didn’t like anything about the property we ended up not staying there due to the many homeless people and drug addicts on the premises.
EVERYTHING. I felt very unsafe the moment I got there and the room was dirty and disgusting
Thank you for your review. Thank you for your feedback. Please accept our apologies for your poor experience, it doesn't sound like the typical experience our guests have. Please reach out to me directly so I can hear more about it and make it right for you. Please accept our apologies for the cleanliness issues you experienced. We will share your feedback with our housekeeping team so these mistakes are avoided in the future.
Thank you for your review. Thank you for your feedback. Please accept our apologies for your poor experience, it doesn't sound like the typical experience our guests have. Please reach out to me directly so I can hear more about it and … Show more