Loved wverything

Love the location and the staff were super helpful

Stayed in August 2025

-

It was so well located! I walked to most places. The room was cleaned well daily and towels were changed. Would definitely stay here again!

Stayed in September 2025

The hotel was in a fantastic location, staff extremely helpful and friendly and rooms comfortable .

Stayed in September 2025

Nothing

Great location. Lovely rooms

Stayed in August 2025

Friendly staff, large and lovely rooms and location, location, location. Bryant Park is a hive of activity and hotel is only two blocks from Time Square

Stayed in August 2025

Staff were very polite and attentive with a great location on Bryant park but quiet. Hotel was very clean and rooms were cleaned daily.

Stayed in August 2025

There was scaffolding outside the hotel. Doormen not available when we arrived so had to organise bringing our own luggage from the street.

Great location and views of Bryant Park. Easy access to our room. Didn’t have to wait long for the lift during our 11 day stay.

Stayed in August 2025

This is not a luxury hotel by any means. It's basic but fine for a work trip. Since I had a corner room with large windows, I expected there to be some sort of street view, based on the photos. Not the case. The gym is small and basic but did the trick. I had drinks with my friends in the lounge and the bartender offered us free beer. We happily accepted but when we took a sip, it tasted like straight up water! We looked at the date and they were expired. We were wondering if we were drugged. Thankfully we were all fine but it was just weird.

The curly blond lady at check in was very nice. The bed was comfortable and the room was quiet. I think that's the most important aspect of a hotel room. The lobby lounge is pretty nice.

Stayed in July 2025

Great location, spacious rooms, excellent staff!

Stayed in July 2025

Needs room service

Excellent hotel...great service and location

Stayed in July 2025

N/A

Lovely rooms, great service. Perfect location

Stayed in July 2025

Nothing

So central. Rooms big and modern. Staff great.

Stayed in July 2025

N/A

Very clean and comfortable, lovely staff, amazing location central to everything but quiet.

Stayed in July 2025

Great location

Stayed in July 2025

Unfortunately my room had scaffolding outside it (and workmen!) which meant that I had to keep 2 of my 3 windows mostly covered up and the workman were pretty noisy a couple of days in a row. Not a deal breaker but I don’t think this was acceptable for the price of the room. I nearly gave this property a 7/10 because of this, but that didn’t feel fair - but it did impact my personal stay. Hopefully the outside renovation will be completed soon. Although the rooms have clearly been renovated, the foyer and lifts have not and this feels out of place. The lack of room service was disappointing but I knew about it before, but there would have been times I would have used it. Tea & coffee making facilities in the room would be great. Nowhere to sit downstairs (e.g. no real lobby) was also a strange set-up and meant that you either worked in your room, or outside the hotel. Just something to consider.

Great location and I chose this hotel because I wanted a nice bright, airy room overlooking the park (most hotels in NYC are small and dark). My room was gorgeous with dual aspect windows overlooking Bryant Park and a lovely large bathroom. The room felt modern and the place was kept impeccably clean. The coffee and water downstairs was a much needed touch. My higher rating (8/10) is based solely on the room’s aspect and the fact that it felt spacious and bright… not really on the hotel or its facilities.

Stayed in June 2025

There wasn’t really some comfortable space to sit down and have your morning coffee and muffin so you had to bring it back to your room.

Fantastic location near public transportation and across from a beautiful park. Walking distance to Broadway.

Stayed in June 2025

Nothing

Lovely hotel overlooking the green space of Bryant Park

Stayed in June 2025

Bed was too small.

Location

Stayed in June 2025

The hotel bar could have stayed open longer on a Saturday night. It closed at 12:00.

Excellent location - check out Bryant Park across the street from the hotel. Safe location. Easy to get to Broadway plays. Lots of place s to eat. Beds were super confortable. Super friendly staff.

Stayed in June 2025

No complaints whatsoever

Beautiful hotel in a perfect location right on Bryant Park slap-bang in Midtown Manhattan. Staff were super friendly, room was spacious and very comfortable. For anyone interest in architecture it is also inside the historic American Radiator Building skyscraper which is a very cool bonus. Perfect stay.

Stayed in June 2025

Maybe it would be nice to have a few snack options at the hotel in addition to the koi restaurant

Outstanding room at a reasonable rate, in the heart of midtown.

Stayed in June 2025

I once stuck at the elevator at near the wall for a couple of minutes, but glad that I could get out of there without any harm. fridge full of mini bar items, but it would have been nicer that I could store my own thing there. Just no space for that.

Near perfect location, great view of the room, quite spacious for the price and lots of USB ports being there is also a nice touch.

Stayed in June 2025

Nothing.

Our stay was fabulous. The front desk staff was warm and friendly, answered our questions expertly and efficiently, and even upgraded our room at no extra cost (thank you!). We were given a room directly across from the fitness center, but we didn't hear a thing from the gym, and since we weren't on the street side, the room was very quiet. It was also huge, beautifully decorated, and very well-appointed, with lovely toiletries, a comfy bed, and great lighting. The location was perfect--we could easily walk to the Empire State Building, Rockefeller Center, and a show near Times Square, without being right in the madness of those areas. Bryant Park was fun to explore, and the street the hotel is on has excellent bakeries. I will gladly stay at this hotel again!

Stayed in June 2025

Lack of coffee & tea facilities in each room & no in-room ordering for food & drinks was a minor inconvenience when one of us was not feeling well one evening. Readily fixed by ordering from one of multiple restaurants & cafes in same block as hotel.

Excellent location with well sized quiet, comfortable rooms. Having Bryant Park & it's facilities, stalls & programs across the street is a big plus.

Stayed in June 2025