Reviews of Red Roof PLUS Brooklyn - Flatbush Ave 3 stars
1026 Flatbush Avenue, Brooklyn, NY 11226, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI went for Labor Day it’s close to everything, I would go back.
Since it s on Flatbush u gonna hear noise
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything is accessible
Some ladies in breakroom don’t smile and greet guests
Dear Mila, Thank you for taking the time to leave a comment. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. Thank you for letting us know you had a good stay and that our accessibility met your needs. We're always working to improve. I'm sorry you were not greeted warmly by some staff in the breakroom; that's certainly not the impression we want to give. I'll pass on your feedback so we can all be a bit more welcoming. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future. Sincerely, Anthonio Red Roof Management RediResponse Specialist
Dear Mila, Thank you for taking the time to leave a comment. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. Thank you for letting us know you had a good stay and that our accessibilit… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe place was ok , but , Booking.com or Red Roof Plus didn’t refund me on my double booking, although I explain to them it was a mistake, because when I was at the place to book the hotel room, the gentleman who was there at that time, let me know that the booking didn’t go through, so I didn’t a second time to make sure that the booking went through, so the charge went twice, the next day , I tried to cancel the second booking, It was unsuccessful, I went in person and contacted the person at the place, he told me I have to contact Booking.com , which I did several times and even sent booking.com several mail with no response. So up to now, I’m still waiting for my refund of $ 453.00 . In Resume, I had a bad experience
Booking. Com makes my moment at this place very unpleasant
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness of the room, non-intrusive staff, prompt service from the staff and the location fulfilled my needs.
NA
Dear Anonymous, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It is wonderful to hear that our hotel met your needs for a short business stay. We appreciate you highlighting the cleanliness of the room, our staff and their prompt service. We aim to provide a comfortable and efficient experience for all our guests. Thank you for sharing your positive feedback. We look forward to the opportunity to welcome you back in the future for another excellent experience at Red Roof. Sincerely, Erika Red Roof Management RediResponse Specialist
Dear Anonymous, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It is wonderful to hear that our hotel met your needs for a short business stay. We appreciate y… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast
Dear LorAnne, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am glad to know that our location was to your liking, however, we do apologize that the breakfast did not meet your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope we have the opportunity to see you again in the future. Sincerely, Erika Red Roof Management RediResponse Specialist
Dear LorAnne, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am glad to know that our location was to your liking, howeve… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery nice room Very very spacious room loved all of it
Dear Robinson, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It's wonderful to hear you enjoyed your spacious room! We're delighted that you found it to your liking. Our team strives to provide comfortable and enjoyable accommodations for all our guests, and your positive feedback is truly appreciated. We hope to welcome you back again soon. Warm regards, Sharma Red Roof Management RediResponse Specialist
Dear Robinson, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It's wonderful to hear you enjoyed your spacious room! We're delighted that you found it t… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was available.
The hotel room floors we’re greasy.
Dear Daniel, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am happy to hear that you were pleased with the availability of the room, however, I am very sorry to hear about the cleanliness issues you experienced during your stay. We strive to maintain a high standard of hygiene and it’s disheartening to learn that we fell short. Please accept my sincerest apologies for the greasy floors in your room. We will take your comments into consideration to make improvements for all our guests in the future. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Sharma Red Roof Management RediResponse Specialist
Dear Daniel, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am happy to hear that you were pleased with the availability of the room, however, I am very sorry… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewI liked convenience of location.
The air condition was leaking and had to ask for towels twice to keep water contained. Repair person left for day.
Dear Esteemed Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS Brooklyn - Flatbush Ave. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our convenient location. You indicated that you were unsatisfied with leaking AC and the other concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Esteemed Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS Brooklyn - Flatbush Ave. It is very rewarding to read that you had a great encount… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewNothing
Hospitality - front desk man was very rude
Dear Shaneada, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am saddened to read that your stay fell short due to the staff interaction you described. Feedback from our guests is always welcomed at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans permits. Sincerely, Veronique Red Roof Management RediResponse Specialist
Dear Shaneada, Thank you for taking the time to tell us about your experience at the Red Roof PLUS+ Brooklyn - Flatbush Ave. I am saddened to read that your stay fell short due to the staff interaction you described. Feedback from our gue… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewMissed breakfast on my first morning because I didn't know where breakfast was and front desk didnt inform me at check-in.
My room was never cleaned throughout the 3 nights I stayed at Red Roof. Neither were my towels changed, although I kept drawing the attention of the staff to it Also, there was not hot water for 2 nights out of the 3 nights I stayed at Red Roof Hotel. Also, there was no hot water for 2 nights.
Dear Valued Guest, I am truly sorry to hear about the multiple issues you experienced during your stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It is unacceptable that you missed breakfast due to a lack of information at check-in and that your room was not cleaned as it should have been. I also apologize for the inconvenience of having any hot water for two nights. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
Dear Valued Guest, I am truly sorry to hear about the multiple issues you experienced during your stay at the Red Roof PLUS+ Brooklyn - Flatbush Ave. It is unacceptable that you missed breakfast due to a lack of information at check-in and… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified review