Some ladies in breakroom don’t smile and greet guests

Everything is accessible

Stayed in August 2025

People can come and go- no proper front desk. Dirty. Loud- people in and out of hallways all night. Shady. No lamps. Bathroom Smelled like cigs and weed.

Close to kings theatre

Stayed in July 2025

No hot water in the bathroom

Affordable

Stayed in July 2025

Room smelled of cigarette smoke. Tv was broken

Stayed in June 2025

Can’t stay longer

During my recent stay at your hotel, I asked to extend my stay for an additional night. In the past, other hotels have honored the same rate or offered a reasonable adjustment. However, I was shocked to be told that I would need to pay three times more than my original rate to stay an extra night. When I asked if there was a customer service or corporate number I could call to discuss the situation, the staff replied, “We are the corporate.” They then told me I had to either agree to pay the higher rate or check out immediately. I found this experience very unprofessional and disappointing. I believe guests should be treated fairly and respectfully, especially when they inquire about standard practices like rate adjustments or customer support. I am sharing this feedback in hopes that it will encourage your team to improve customer service and transparency going forward.

Stayed in June 2025

There was a hair under my quilt on the bed so that was gross. It wasn't mine it was black and there when I pulled back the blankets. Also the location is terrible. Seems to be a daNgerous area and pretty dirty. Television had some issues

It's ok. I liked being able to gave a bagel but I prefer eggs and bacon or non starch or bread type breakfast. The fruit and yogurt was good.

Stayed in June 2025

The young man who was checking ppl in my seem not know what he was doing was standing on line a kinda long time what made it REALLY bad I had to pee like a racehorse

Great staff Clean rooms Comfortable bed

Stayed in June 2025

Smelly rooms, very far from city New York , no breakfast option , breakfast bags given which is not worth at all not a good value of money

Friendly staff

Stayed in April 2025

Used soap in my room, stranger hair in my bed

Convince

Stayed in May 2025

The room smelled of smoke upon entry

Stayed in May 2025

I gave this place a shot because red roof inn took it over from previous management. I had spent one night here under previous management. However all of the issues dealing with cleanliness persists The room was in need of proper deep cleaning. I found hair everywhere. Bed, bathroom, and on the floors. I also saw a few roaches. Also the rooms need lamps. In order to have light in room you need to use the main room light which is just extremely bright. I can't see myself staying here again.

Location was near places to eat the bed mattress was comfortable.

Stayed in May 2025

Housekeeping doesn't change the pillows when they clean the room. The towels are not clean, I would like you to improve this next time 7/10

Stayed in April 2025

Room view..back side,Apt building..trashy

Didn't had breakfast

Stayed in April 2025

There’s no parking. You just have to find a spot and pray you don’t get a ticket.

It was less than 30 min from the Barclays Center but on a strip where stores are like Gap, Burlington, Dunkin Donuts and a Theater directly across the street.

Stayed in April 2025

Corridors and bathroom always smelled of Marijuana. Only 2 workers were friendly.

We didn't have breakfast at thd hotel. Location was 150% minutes away from our different spots.

Stayed in April 2025

The hotel had a funky odor that didn’t go away…. And the AC wasn’t very strong. But room was clean and safe

Location was perfect as we went to an event at Kings Theatre. Room was clean and street parking was surprisingly easy.

Stayed in April 2025

Parking

Stayed in March 2025

The sink in the bathroom was clogged not enough towels and rags and when I called they said no one was available until 9 AM when I got the clean towels they had hair on them and I didn’t realize it untilI was already using one long gray and the other black it was disgusting. The over night guy at the front desk was very helpful

The fact that I needed a room at the last minute and it was available no hidden fees

Stayed in March 2025

I didn't like how far away it was from the subway station. Also that there was no seats available in the check in area. Plus the neighborhood is very different day and night. In the daytime people don't bother you but at night people linger around asking for money . In your hotel room close to the road you can hear traffic and people arguing outside. The listing makes it look very trustworthy but once you're here it's very sketchy.Also the elevator and hallway do smell of marijuana.

I liked that the hotel was in close proximity to the Barclay Center. Also had close bus transportation, and a taco bell next door that's open until 2am. And the beds were comfy.

Stayed in March 2025

The entrance was not clean, other guests was fighting and being loud, the location is not the best, but it's convenient

Stayed in March 2025

Good

Good

Stayed in January 2025

There was roach in the bathroom, the toiletries was so small not even for for a baby the tv wasn’t working properly the remote was busted

Stayed in February 2025

Remodel

Close to stores

Stayed in February 2025

The area was very ugly, the hotel was under construction and noisy. The hallways, walls, doors were super dirty, smelled of marijuana. It was not pleasant.

Stayed in February 2025