Reviews of The Brooklyn 3 stars

There was no breakfast. It was promised, when we arrived they told us there was no breakfast. We booked this hotel expecting breakfast so I feel we overpaid for the room.

Don't advertise breakfast if there isn't any. The neighborhood is rundown.

Beds and sofa are comfortable. Toilet and bath are clean. There’s cable tv. It’s 5 minutes away from the nearest train station - Nostrand Ave - that connects to Manhattan and Queens. Our experience disproves the bad reviews of past guests who might have disproportionately expected a stay similar to Hilton or Sofitel.

None that affected our stay.

Nothing becomes the location

Check in was way 4pm the room was not ready u til 6:30pm I was told late check out would be granted to accommodate the room not being ready. The towels were filthy with long blonde hair on both of them, there were actual pebbles in the bed as if they never changed the sheets! Soda splashed all on the door to the room, not cleaned! I try to give this hotel a chance since I’ve been coming here for a while and it keeps getting worse and worse! I booked 2 rooms and they had the nerve to tell my daughter at 12pm if you don’t check out now we’re going to charge you! Although the room wasn’t ready until 6:35pm the day before! It’s truly a shamed because this was one of my favorite hotels to stay in. But each time they change ownership it gets worse and worse

NOTHING!!!!

Check in was way 4pm the room was not ready u til 6:30pm I was told late check out would be granted to accommodate the room not being ready. The towels were filthy with long blonde hair on both of them, there were actual pebbles in the bed as if they never changed the sheets! Soda splashed all on the door to the room, not cleaned! I try to give this hotel a chance since I’ve been coming here for a while and it keeps getting worse and worse

Beds were comfortable and it was clean.

There was no one working at the bar. It was closed. Most of the room's electrical outlets were not working.

In-room facilities (fridge / coffee maker etc), good sleeping options for our family needs, nicely decorated with plenty of space in the suite, close to public transport links , good shower. After reading some of the less positive reviews, it was a big relief that things were so good once over the threshold.

The elevator sounded like it needed a service, creaky and unnerving with cables exposed. Strong cigarette smoke smell in lobby. Minor things.

the front desk was not very helpful, with nothing.

they always say they don't have any answers about nothing. We came for a funeral and this stay made it worst. I had a allergic reaction in the room and had to check out early.

The staff are really nice, they help you the best they can. They make you feel welcome right when you go in.

Some guests are a little weird, but if you keep to yourself and mind your business, nothing bad happens.

The bed was comfortable and the dize of the room..

The room was dirty, the shower didn't work, after an argument we got another room that wad promised to be ready and clean in 45 minutes..almost 2 hours later we got another room. Was dirty, the bathroom door almost fell off the rail, the table and the couch were broken, the a/c barely worked and to top it off the elevator wasn't working....horrible experience! Will not recommend it to anyone

They don't serve breakfast and they don't have a parking lot i got a 115.00 ticket I ran upstairs to get something I come down and there's a ticket on my car the person at the front desk said there's nothing I can do about it

Don't have a parking lot and got a 115.00 ticket i have not been there since and don't plan to come back until there's a safe place to park

Did not eat breakfast

The ceiling looked like it had a leak. Bathroom shower rust. You did not refund my security fee. Location is horrible.

The location

The hotel smells very bad smell of marijuana and weed you feel like you're entering a drug center

Big comfortable room

Toilets and bathroom restrict the privacy while using it.

The place was broken, like no has been managing it for years. There was tape holding the light fixtures on the ceiling, the bathroom had no knob. What I like about the property was how laughable our situation was. We felt we were in a comedy movie- where everything that could be broken -was. At any time the roof would cave in. Talk about adrenaline.

The stench of weed , drug addicts in the lobby, the lack of safety, pubic hair in the towels in the bathroom, bodily fluids on the walls of the room.

Nothing

Awful staff. Trying to squeeze you out of your money by charging late fees, early check-in, canceling your booking with a no-show policy that doesn’t make sense