The WiFi and TV didn't work. Half the electric plugs turned off/didn't work. The bed was old and lumpy. The office shuts down by 8pm and doesn't open again until 8 am. No hair dryer in room.

Location near the Cumbres & Toltec train in Chama

Stayed in August 2025

3 Nights - no room cleaning

Stayed in October 2024

Rather expensive for a very simple room and accommodations

No breakfast

Stayed in September 2024

Needs updating and better TV reception and channel choices.

Good location, bad tv selections. Overall good. Needs updating like almost every hotel in Chama.

Stayed in September 2024

Booking.com over charged me

Hospitality was good

Stayed in September 2024

Facility needs to be upgraded. Outside building needs painting.

Stayed in August 2024

room had new carpet but bathroom had black hair stuck to the walls ( not mine) Overall the building was very shabby on the outside and ice machine downstairs wasnt working. NO mini fridge or microwave in room Trash cans in parking lot hadnt been emptied in a while. The hotel front desk told me they were a seasonal motel only open when the train is running and had to close all other rooms as their housekeeping staff had not showed up for work that day

Price point cheaper that others in the town of Chama

Stayed in August 2024

No amenities. Bath/ shower Luke warm at best. Price for room same as other much better lodging in the area. Was the last room available in Chama, NM or I would have gone elsewhere.

Stayed in October 2023

No microwave, no refrigerator, no hair dryer, no deadbolt or extra door lock. Still using keys for rooms. No keycards.

Room was clean

Stayed in September 2023

Maid service - we put out the maid service needed sign twice and there was not any service. No microwave or mini refrigerator. Old facility and needs upgrading.

No breakfast available. Ice machine was broken.

Stayed in September 2023

It is an old hotel that has seen much better days. There have been some improvements.

Location near the center of Chama and near the Cumbres and Toltec Railway. It was quiet and staff were friendly.

Stayed in August 2023

Furniture was very dated,room was not inviting. Exterior Lighting at poor especially the hotel sign at night. You could not see it. Only the "vacancy" sign was lit snd even that was not bright. Coming back from dinner,we had a hard time ginding our way back to the hotel due to no lit sign. TV only had a few channels. The restaurant was not in operation. I had expected better for the price I was quoted.

Not far from restaurants,train etc. Room was decent.

Stayed in August 2023

Overpriced. But I guess you can get away with price gauging when there are limited vacancies in town. What a headache dealing with payment. They had a “problem” with the credit card machine and charged me about 8 times. I’m still waiting for all the credits to come through so that I’m only charged the right amount, once!

It’s what you’d expect for a roadside motel. The good news is it’s clean.

Stayed in July 2023

Woke up in the middle of the night to a wacky bug in my bed that left some bizarre rash on my back. Maybe this is to be expected in a tent, but in my bed on the second floor? ew. Kinda creepy to wake up to.

Gave me a late checkout without any fuss. Hotel is a 10 minute walk from the Rail station but don't worry about the location - chama is so small, there's no real need to be in the center of town anyway.

Stayed in June 2023

had to walk upstairs when there were empty rooms downstairs.

close to the train. quiet.

Stayed in June 2023

there was a boil water advisory, not the hotels fault it was for the whole area ,they supplied us with bottled water. not enough hot water for our shower. we felt like we were camping. We missed having a fridge.

the staff was nice

Stayed in June 2023

offering some type of breakfast - we had a very hard time finding available restaurants in town. There was only 1 chair at the table so one of us had to sit in the bed.

it was one of the few non-bed and breakfast locations available for our stay.

Stayed in October 2022

No Refrigerator nor Coffee Making Facilities in the room

near Train Station

Stayed in September 2022

this place is old, out of date and run down

Stayed in June 2025

Quite

Stayed in August 2025

Checked into the room and found it had no soap. I was given only two very small bars of soap. Also the only toilet paper was on the roll with no extra rolls anywhere. Had to go to the office for a roll of TP and was given only one roll with no apologies from the office.

Breakfast not included

Stayed in August 2025

No refrigerator Upstairs out of 30 vacant rooms

Simply room

Stayed in August 2025

The property was shabby at best. The office manager impolite. The problem was more with booking . com. I was booked for two rooms instead of one. I made a reservation before my trip but never received an email confirmation. The next day I tried again and the reservation went through, and I received an email confirmation. When I showed up at the motel, they said booking.com sent them two reservations and made me pay for both. I called booking.dot com and for an hour was on the phone trying to work this unfair charge out. Booking.com said it was my fault and wouldn't work with me in any way.

Stayed in August 2025

Facilities seriously outdated. Need to hang sign on doorknob to get maid service. Got poor maid service next day as room was not cleaned and only replaced toilet tissue roll and emptied trash can. Floor and lavatory was not even touched by maid. Large facility but very few customers on a supposedly busy weekend tells the story.

Convenient location

Stayed in July 2025