9600 South Thomas Drive, Panama City Beach, FL 32407, United States
#931 of 1,087 hotels in Panama City Beach
Guests' ChoiceBased on 3331 hotel reviews
6.3Cleanliness
6.7
Comfort
6.8
Location
8.5
Facilities
6.6
Staff
7.2
Value for money
7.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Ashley
United StatesThe bathroom was dirty, full of mold, had bugs, and no where to get ready.
Loved that we could walk to the beach within minutes!
Stayed in July 2025
Reviewed: 27 August 2025
Brandi
United StatesLoved that it was on the beach, had a back door also that you could walk out on boardwalks all around the back of the property… The place had 2 pools, 2 bars.. one was about 10 steps from our ground level room.. they also had a restaurant it said.. never actually seen it.. only went to bar outside by our room… it was cool! They had a mini arcade room by the big pool and convention hall… and the food court was very nice… however it woulda been a lot nicer if it actually had food there! Idk if it was only early early morning things or what but we went to get some stuff and the young girl messed with a cappuccino machine for literall15 minutes, cleaning and such.. while we were waiting to be waited on, another couple walks up and had an ice bucket she asks them if they need ice… they said well yea but we need food! She continues to clean … finally she goes around the counter to wait on us, my friend ordered a ham biscuit and she says we don’t have any.. do what.. we don’t have any.. so we just put the cereal back and went to McDonald’s… I mean there was NO food in sight like laying there cooked or under a heat lamp.. they had like cereal and chips and ice cream in a freezer maybe some fruit … as big and as nice as that place was they should’ve had all kinds of food cooked up or something! There was plenty seating and very nice otherwise! When I was booking I read the all the amenities and it said hair dryer so I didn’t take one! Well we did NOT have one however another lady staying there said she did! So I went to deal told them they said they would put in a request .. that evening my friend goes down to see if we can get it and she proceeded to tell her that people steal them so some rooms have them and some rooms don’t and they aren’t replacing them! Really?! They should’ve put that online then! We ended up going to the goodwill and bought one for $3.99..
Stayed in August 2025
Reviewed: 26 August 2025
Griggs
United StatesWas no luggage carts would not stay here again for this reason
Stayed in August 2025
Reviewed: 26 August 2025
Justin
United StatesSeen a few roaches inside of the property
How close to the beach
Stayed in August 2025
Reviewed: 22 August 2025
April
United StatesNo on site laundry and receptionist wasn’t helpful with parking pass
Beach view
Stayed in August 2025
Reviewed: 21 August 2025
Shanika
United StatesThe cleaning crew never brought new towels or did any of the light cleaning that was supposed to be done per the sign the bathroom.
The location was great. It was near everything.
Stayed in July 2025
Reviewed: 19 August 2025
Carlitta
United StatesThe front desk staff were not helpful. They sent me the wrong direction to my room and told me nothing about how to navigate the several buildings. Locating your room can take 45 minutes. There’s like 4-5 buildings and they never mentioned this, or which one I should go to. They simply pointed around the right side of the building, which was inaccurate. We were on the far left.
Wide availability of pools, food, and activities. I like the affordability and access to the beach.
Stayed in August 2025
Reviewed: 19 August 2025
Matt
United StatesThe entire place looked like it needed a deep cleaning and make over
The ocean side
Stayed in August 2025
Reviewed: 19 August 2025
Ellis
United StatesCleaning service was awful did not get the daily light cleaning service call for towels did not show up. Palmetto bugs in room.
Location
Stayed in August 2025
Reviewed: 19 August 2025
Angie
United StatesThe stove top eyes needed replacing. The bathroom door needed fixing. Need a storage drawer with extra towels and toilet paper. No extra blankets. No parking because of the what was happening. No good for the paying guest.
Being able to sit and see the ocean.
Stayed in August 2025
Reviewed: 18 August 2025
Pamela
United StatesRoom was very bad in need of update. When I asked front desk about a blow dryer, lady was very rude. She said we don’t do blow dryers. People keep jerking them out of walls and stealing them. This would have been nice to know.
Loved the location and outside
Stayed in August 2025
Reviewed: 17 August 2025
Rebecca
United StatesWe had roaches in our room.
Beachfront and the price was great.
Stayed in August 2025
Reviewed: 17 August 2025
Burdette
United StatesSomeone stole money out of my purse that was in our room.
It was on the beach
Stayed in August 2025
Reviewed: 17 August 2025
Wongnirattisai
United StatesA lot of other guests smoking outside.
Beach access!
Stayed in August 2025
Reviewed: 16 August 2025
Toya
United StatesRoom was definitely out dated. Plugs are coming out the wall. Pipes under the was wrapped in non plumbing tape. Spider website every where
The hotel is literally on the beach
Stayed in July 2025
Reviewed: 13 August 2025
Joe
United StatesSmall room. Don't have a lot of amenities
Location is great
Stayed in August 2025
Reviewed: 11 August 2025
Lisa
United StatesThe rooms are a little outdated and there wasn't enough storage place. The bathroom in the room is a little on the small side.
The hotel is in a great location and I love that the hotel has access to the beach.
Stayed in August 2025
Reviewed: 10 August 2025
Terry
United StatesThe bathroom
The bathrooms need updating the hotel is very nice. There was hair in the bathroom the beds were very comfortable with clean fresh sheets. Limited restaurant menu but good food. Great place to bring your kids
Stayed in August 2025
Reviewed: 10 August 2025
Maria
United StatesI asked for nice view and quiet but, my view from my room was an old all roof and the whole night from the walkway there is a lady talked all night from the room when we about to go sleep, thats after 9pm
GTghe location a nd the staff were very good and accomodating
Stayed in August 2025
Reviewed: 8 August 2025
Jerry
United StatesWhen we arrived, the pullout couch bed was out. I quickly realized it was because it was broken and would not close blocking the bathroom entrance. After several minutes of fighting with it, I got it closed. Then we learned our shower was clogged with a bunch of nasty hair and never drained the entire time we were there. Finally, the room above us, appeared to be rearranging their room all day long and then into the night very late. Sounded like tables in bed sliding around. We don’t complain and are very easy to please. I would call this a lower star hotel based on cleanliness and I’m OK with that. I’ll take that for a deal to be oceanfront.
Property was absolute ocean front. Our front door was feet from the sand.
Stayed in August 2025
Reviewed: 8 August 2025
Alan
United StatesA little run down
Location & prices
Stayed in August 2025
Reviewed: 7 August 2025
Jorge
United StatesRooms need deep cleaning, especially the bathrooms that smell like urine . Need new mattresses , overused and lumpy
Location is really good
Stayed in August 2025
Reviewed: 4 August 2025
Lori
United StatesThey initially did not put us in the room we booked. They did move us and make that right though. Both pools were closed for a day of our trip. Food court closes at 1pm, just a heads up. The rusty anchor is open later but a bit pricey. The staff is definitely NOT friendly at all. Any request is an inconvenience to them. Almost hostile at any question. The air conditioner in our room barely worked. The room was so warm at night we had to sleep with no covers and the ac was leaking water onto the floor. The room was not very clean. I would not stay here again. I have stage 4 cancer and dont know how many beach trips I have left. It was very disappointing to me. Do not book at this hotel.
The location was great. The property had resturants...if they're open. 2 big pools...again, when they're open.
Stayed in July 2025
Reviewed: 4 August 2025
Joni
United StatesI asked for a beach front room, which my room was on the main floor but there were a lot of bushes so I had to walk out to see the beach.
Stayed in July 2025
Marrakech, Morocco
Tel Aviv, Israel
Luhačovice, Czech Republic
Çamlıhemşin, Turkey
Boracay, Philippines
Sibiu, Romania
Erbil, Iraq
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content