9.0

Reviews of Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel 4 stars

500 South Dearborn Street, Chicago Loop, Chicago, IL 60605, United States

  • Kyle

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location was perfect! Great staff!

    We paid for parking and our car was slightly damaged when we got it returned. Sent a message to the hotel. We haven't heard back yet

  • Elizabeth

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Julie

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Nice boutique style hotel. Lovely room and really clean. Nice nearby restaurants for breakfast lunch and dinner. Staff really helpful.

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  • Ebev

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The room and bathroom were huge and the bed was comfy. It was close to most attractions without being in the middle of all the tourists. The L was just steps away.

    The air conditioner in our room rattled sporadically and often. If it was a regular, even rattle it would have been fine - just white noise. Listening and anticipating the rattle was a little annoying when you were trying to get to sleep. We didn't complain about it since it really wasn't an issue most of the time and it looked like they had tried to alleviate the rattle by wedging the side of the vent. I could see others having issues with road noise, but we live on a main road at home, so it was not an issue for us.

  • Ton

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Proximity to center and soldier field. Spacious room and good gym.

    Scaffoldings, but I was informed in advance.

  • Jerry

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Very clean and comfortable and friendly helpful staff.

    No bar or breakfast facilities.

    Property response:

    Thank you for sharing your feedback! We're so glad to hear you found the space clean and comfortable, and that our team made a positive impression—that’s exactly the kind of experience we strive to provide. We appreciate your note about the bar and breakfast facilities, and we’ll definitely keep that in mind as we continue improving. Hope to welcome you back again soon!

    Thank you for sharing your feedback! We're so glad to hear you found the space clean and comfortable, and that our team made a positive impression—that’s exactly the kind of experience we strive to provide. We appreciate your note about… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    29 August 2025
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  • Edgar

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Jamila

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Gregor

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Awesome hotel in a great location. Very friendly staff and spacious, clean room

    Property response:

    Thank you so much for your kind words! We're thrilled to hear you enjoyed our location, found the room spacious and clean, and felt welcomed by our team. Creating a comfortable and friendly environment is what we strive for, and it’s wonderful to know we hit the mark during your stay. We hope to welcome you back again soon!

    Thank you so much for your kind words! We're thrilled to hear you enjoyed our location, found the room spacious and clean, and felt welcomed by our team. Creating a comfortable and friendly environment is what we strive for, and it’s wo… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    22 August 2025
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  • Liana

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Kavanaugh

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Nice sized room. Meli Cade was great

    Ac kept having to get repaired

    Property response:

    Thank you so much for your feedback! We're thrilled to hear you enjoyed the spacious room and that Meli Cade made a great impression—she truly goes above and beyond to make guests feel welcome. We’re sorry to hear about the issues with the air conditioning and appreciate your patience while our team worked to resolve it. Your comments help us improve, and we’re already looking into ways to prevent this from happening again. We hope to have the chance to welcome you back for an even smoother stay!

    Thank you so much for your feedback! We're thrilled to hear you enjoyed the spacious room and that Meli Cade made a great impression—she truly goes above and beyond to make guests feel welcome. We’re sorry to hear about the issues with… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    21 August 2025
  • Helen

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Big comfortable rooms, bed and bathroom. Very clean and great location.

    Would be nice if coffee would be available all day instead of just in the mornings.

    Property response:

    Thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious rooms, cozy bed, and sparkling clean bathroom—not to mention our prime location. It means a lot to us! We also appreciate your feedback about the coffee availability. That’s a great suggestion, and we’ll definitely take it into consideration as we look for ways to enhance the guest experience. Nothing beats a good cup of coffee at any hour! Hope to welcome you back again soon!

    Thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious rooms, cozy bed, and sparkling clean bathroom—not to mention our prime location. It means a lot to us! We also appreciate your feedback about … Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    20 August 2025
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  • Nesrin

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    * The hotel's prime location in the city center makes it easy to walk everywhere. * Spacious and Clean Rooms: * Friendly and Attentive Staff

    Property response:

    Thank you so much for your kind words! We're thrilled to hear that our central location made exploring the city convenient for you. It's wonderful to know you enjoyed the spacious, clean rooms and that our team made a positive impression with their friendly and attentive service. We truly appreciate your feedback and hope to welcome you back again soon!

    Thank you so much for your kind words! We're thrilled to hear that our central location made exploring the city convenient for you. It's wonderful to know you enjoyed the spacious, clean rooms and that our team made a positive impre… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    19 August 2025
  • Heidi

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location. Friendly, helpful staff. Rooms with character - very clean and comfortable. Good gym.

    Property response:

    Thank you so much for your kind words! We're delighted to hear that you enjoyed our central location and that our team made a positive impression. It’s wonderful to know the room’s charm and cleanliness stood out, and that the gym met your expectations too. We truly appreciate you taking the time to share your experience—hope to welcome you back again soon!

    Thank you so much for your kind words! We're delighted to hear that you enjoyed our central location and that our team made a positive impression. It’s wonderful to know the room’s charm and cleanliness stood out, and that the gym met y… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    18 August 2025
  • Rebekah

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    This hotel is located near multiple train and bus stops. It is also walkable to Millennium and Grant Parks. The room was comfortable and had the amenities we needed.

    The pillows were awful. We didn't find out until our last morning that there was complimentary coffee and ice water available in the secondary lobby.

    Property response:

    Thank you for sharing your experience with us! We're glad to hear you enjoyed the hotel's convenient location and found the room comfortable and well-equipped—being close to Millennium and Grant Parks is definitely a plus. We’re sorry to hear the pillows didn’t meet your expectations and that the complimentary coffee and ice water weren’t clearly communicated. Your feedback helps us improve those small but important details that make a stay truly seamless. We hope to have the chance to welcome you back and make your next visit even better!

    Thank you for sharing your experience with us! We're glad to hear you enjoyed the hotel's convenient location and found the room comfortable and well-equipped—being close to Millennium and Grant Parks is definitely a plus. We’re so… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    18 August 2025
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  • Karen

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The hotel is clean, aesthetic, beautifully color coordinated and the staff is exceptionally friendly and helpful. We were especially impressed by the friendliness and helpfulness of every single member of the staff.

    That breakfast wasn't included. The cafe adjacent ot the hotel is lovely and at least breakfast there should be included.

    Property response:

    Thank you so much for your thoughtful review! We're thrilled to hear you enjoyed the hotel's design and atmosphere, and especially that our team made such a positive impression—your kind words mean a lot to us. We appreciate your feedback regarding breakfast. While we're glad you found the adjacent café lovely, we understand how an included breakfast can enhance the overall experience. Your suggestion is noted and will be shared with our team as we continue to look for ways to improve guest satisfaction. We hope to welcome you back again soon!

    Thank you so much for your thoughtful review! We're thrilled to hear you enjoyed the hotel's design and atmosphere, and especially that our team made such a positive impression—your kind words mean a lot to us. We appreciate your f… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    18 August 2025
  • Dominika

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Lovely hotel. Very specious rooms. Close to metro stations. Quiet at night.

    Slightly further away from tourist attractions however still in walkable distance.

    Property response:

    Thank you for your kind review! We're so glad you enjoyed the spacious rooms and peaceful atmosphere—it's great to hear that our proximity to metro stations made getting around easy. While we're a bit tucked away from the main tourist spots, we're happy you still found everything within walking distance. We hope to welcome you back for another relaxing stay soon!

    Thank you for your kind review! We're so glad you enjoyed the spacious rooms and peaceful atmosphere—it's great to hear that our proximity to metro stations made getting around easy. While we're a bit tucked away from the main t… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    18 August 2025
  • Jordan

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Mark

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Great location. Very friendly staff.

    Nothing!

    Property response:

    Thank you so much for your kind words! We're thrilled you enjoyed our location and felt welcomed by our team. Creating a warm and inviting experience is what we strive for, and it’s wonderful to hear that it made a difference during your stay. We hope to see you again soon!

    Thank you so much for your kind words! We're thrilled you enjoyed our location and felt welcomed by our team. Creating a warm and inviting experience is what we strive for, and it’s wonderful to hear that it made a difference during you… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    15 August 2025
  • Naren

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Jennifer

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Alexis

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Alyssa

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Loribeth

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Gethin

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Comfortable bed, great location, super helpful and friendly staff

    Property response:

    That’s wonderful to hear—thank you for the kind words! 😊 We’re thrilled your stay at Hotel Blake was fantastic, and it's great to know the comfy bed, prime location, and welcoming staff helped make your visit memorable. Knowing you plan to return is the highest compliment! Looking forward to your next stay and making it just as great—or maybe even better! 🌟

    That’s wonderful to hear—thank you for the kind words! 😊 We’re thrilled your stay at Hotel Blake was fantastic, and it's great to know the comfy bed, prime location, and welcoming staff helped make your visit memorable. Knowing you pla… Show more

    Bluegreen Vacations Hotel Blake, an Ascend Collection Hotel
    6 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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