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Reviews of Black Mountain Inn 1 stars

1186 Old US Highway 70 West, Black Mountain, NC 28711, United States

#10 of 11 hotels in Black Mountain

Guests' Choice

Review score

Based on 59 B&B reviews

6.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    7.6

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Could not get in touch with the Inn-Keeper upon check in. We figured things out (no key!) but would have preferred to "know" we were in the right room. Other than that, the experience was fine.

    No breakfast, but we did have coffee. Loved the Inn and furnishings which were appropriate for the age of the building. Very comfortable stay.

    Stayed in June 2024

  • Reviewed: 3 January 2024

    6.0
    Very unhappy with Booking.com
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Booking.com says this property provides a full breakfast but it does not. I have been in contact with Booking.com's "customer service" but they have so far declined to make this right or even to correct the listing. I am unlikely to ever use Booking.com again and would recommend that others avoid it as well. There are other places to make bookings that stand behind their promises.

    Breakfast was not provided, although the Booking.com listing clearly states that a full breakfast is provided. Apparently, the innkeeper has tried to correct this, but Booking.com continues to provide wrong information. They claim that the confirmation I received says "no meal plan" but I never received that and in any case, that would have come AFTER my non-refundable payment was made. June was very nice about this an upgraded us to a nicer room to make up for it. At this point, my argument is with Booking.com.

    Stayed in January 2024

  • Reviewed: 12 October 2023

    6.0
    Meh. It's an old house in a beautiful location but we probably wouldn't stay here again
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No bathroom fan Outside lighting was almost non existent Front entrance are precarious (especially without good outdoor lighting) No breakfast (despite it saying that in several places) No shampoo/conditioner No air conditioning Communal fridge is tiny Never even saw the inn keeper

    Beautiful location Excellent coffee (Dynamite) in walking distance Easy check in Charming old house

    Stayed in October 2023

  • Reviewed: 17 July 2023

    7.0
    Great piece of history on black mt and hospitality with charm !
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hosts Phyliss and Dwayne were very informative and kind !

    Stayed in July 2023

  • Reviewed: 28 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The description needs to be updated. We were expecting to find a spa, and you have to book a long time in advance to have a massage. There is no sauna. The name is bed and breakfast, and we only had coffee and biscuits, a little deceiving expecting to find a full breakfast and only seeing coffee

    I like the bedroom decoration and the vintage look overall of the house. Very green outside, perfect for relaxing

    Stayed in June 2023

  • Reviewed: 18 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    She didn't cook breakfast

    The history of the house

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit small

    Stayed in May 2023

  • Reviewed: 12 June 2023

    6.0
    June was pleasant. beautiful clean but no air offered. I’m guessing the rooms are hot in summer months due to not enoug
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there is a question whether there is air conditioning. we just happen to be staying when the night was in the fifty’s and she said to open window. when we got there the room was a little humid. The thermostat is under her control. I’m thinking the rooms are not air conditioned enough to be comfortable in the summer months. This explains the bad reviews I have read about no air conditioning. we had both windows open and a fan. Also no full breakfast. Coffee. yogurt and croissants.

    It was like going back in time. the setting was beautiful.

    Stayed in June 2023

  • Reviewed: 17 May 2023

    8.0
    Enjoyed
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    More Breakfast

    Fair

    Stayed in May 2023

  • Reviewed: 24 April 2023

    7.0
    Great place to stay in that area..just not a lot of amenities.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed!! + no shower!!

    It is a beautiful old home on a great piece of property..a couple things to note: if you get a room w/a bathtub-there's no shower. + our bed was like a hammock😞..June is very hospitable.Only Coffee in the morning-no breakfast.

    Stayed in April 2023

  • Reviewed: 1 February 2023

    7.0
    this was our 2nd stay .. great value, location.. so easy to visit favorite galleries & restaurants in Asheville &
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the rooms were warm .. however the InnKeeper did allow us to raise the windows

    black mountain inn is a lovely B&B .. the inn reminds us of a favorite Atlanta b& b - Heartfield Manor

    Stayed in January 2023

  • Reviewed: 29 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A wonderful old building. Nostalgic BnB.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    The room did not have air-conditioning and opening the windows did not cool it off very much.

    The Booking.com advertised a full breakfast was included with the stay. Bed and BREAKFAST, however, there was only coffee served. Host stated this was a Booking.com error. Another B and B just down the street was at the same price but we choose this one for the uniqueness of the home. Should not be advertised as a B & B! Just a Bed....

    Stayed in January 2023

  • Reviewed: 17 October 2022

    8.0
    Great historical home
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    Booking.com wrongfully states there is a full breakfast included, , on the host website this is not the case. Booking.com has failed to remove "breakfast included" at the hosts request

    The charm of historic home

    Stayed in October 2022

  • Reviewed: 21 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    There was no breakfast! Should not be shown on line as a bed & breakfast. No air but was comfortable in September. Good location.

    Stayed in September 2022

  • Reviewed: 14 May 2025

    10
    Excellent - definitely recommend this to everyone!
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    We loved everything about this trip!!!

    We loved our stay - will definitely come back again!!!

    Stayed in May 2025

  • Reviewed: 19 October 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    I didn't like having to surrender my $140 because I had some travel issues and wouldn't get there until 10pm.

    Limited time to check in. between 4 and 6pm. I called the site several times (6) and the voicemail was full, no one answered the phone. On the 7th attempt, a woman answered, wasn't truly helpful and kind of rude, like I was bothering her...

    Stayed in October 2024

  • Reviewed: 29 July 2024

    3.0
    I would never stay here again.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was no one there to let me in upon arrival- locked out. I had to call to get code entry. There was no email sent with said code. No AC, no breakfast, no water, uncomfortable bed. I was the only one there yet they gave me the smallest room. It was surface cleaned. The rug could use a deep clean. Seriously- get a keurig machine so your guests can make their own coffee. And a bottle of water in the room would have been humane- especially since there is no AC, which I was unaware of. Even a mini fridge would have been nice.

    Location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location and the unique feel of the historical home.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful outdoors.Enjoyed morning coffee sitting outside in very green surroundings.Very peaceful.The quiet peaceful atmosphere was just what I was looking for .Very enjoyable stay.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good spot very close to about everything

    Stayed in July 2024

  • Reviewed: 23 June 2024

    10
    Pleasant and inviting!
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place was lovely and in the middle of nature...perfect!

    Stayed in May 2024

  • Reviewed: 19 June 2024

    4.0
    It was quaint and private but otherwise uncomfortable.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was not an option to change air temperature in a second floor room( warm air rises),which made the stay very uncomfortable.

    There was no breakfast served or offered.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    We enjoyed our quiet time there and talking with the owner in the morning over coffee.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Not much - perhaps the weather?

    Excellent location just outside of Black Mountain. Quiet location with easy access to Black Mountain and area. Beautiful grounds and 200-year-old heritage trees. History of this 200-year-old ex-stagecoach stop. Simple but comfortable with quite a bit of simple art deco period furnishings and art.

    Stayed in June 2024

Showing 1 – 25

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