21 Broad Street, Bethel, ME 04217, United States
#10 of 10 hotels in Bethel
Guests' ChoiceBased on 69 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.4
Staff
8.4
Value for money
6.7
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 4 September 2025
Carole
CanadaThe property is very impressive but it needs some TLC; the paint is peeling in many places, some areas outdoor are covered by dead flies, many plants/flowers plus the grounds are in somewhat poor condition. There is one restaurant that serves food but we were surprised that on the second night, after ordering one piece of lemon cake that was not listed on the menu, we were charged $16.00 plus tax, plus tip; that seems very high. Also on the second morning, for breakfast, the server wanted us to sit beside a group of very noisy young men; when we asked to sit a little further, she made a comment that she would have to walk more and literally, threw the menus on our table. Then we got our coffee in a paper cup at the cost of $3.50 plus tax, plus tip. Then we had to ask her for a glass of water, then for sugar and cream and finally for a spoon for the yogurt. We travel to get a little bit of luxury with good service; this was not the case. There is a pool which you can enter from indoor stairs and it is supposed to be heated; if it is, the water must be set at around 65 degrees Fahrenheit as it was very cold; too chilly for most swimmers. Also, the description on Booking.com mentions that "each room includes a kitchenette, dining area..." and this is incorrect.
To begin, let me say that I really admire individuals or companies that have the courage to own and operate ''historic hotels''. These are, by far, where we love to stay: they have a past, a present and hopefully a future. However, those older properties are a challenge and The Bethel Resort & Suites is a good example. Here is what we liked. 1) The welcoming from the lady at the front desk, who was very nice. 2) Our first room had two single beds; we wanted a double bed so we were upgraded to room 103 which was a suite, with two double beds, two televisions with numerous channels, a fireplace, a balcony, a full bathroom, a refrigerator, a coffee machine and more. 3) The parking is easy and free, right in front of the resort. 4) The area feels very safe and has a good location in the town. 5) There is a restaurant and a bar that offer 3 meals a day. 6) There are many brochures in the lobby that give information as to what to see and do in the area. 7) The hotel has numerous old menus and old pictures that inform about the journey of The Bethel Resort & Suites from 1913 to 2025. 8) Dogs are accepted and the resort provides at Fido House, bags for furry friends. 9) The WI-FI was excellent. 10) Overall, the staff was friendly and helpful.
Stayed in September 2025
Reviewed: 7 July 2025
Rachel
United StatesNo ice machine in our building. Pool closes at 6 pm in the summertime and it was quite cold.
Nice setting, beautiful grounds
Stayed in July 2025
Reviewed: 6 March 2025
Wendy
United StatesPaying extra for ski trails. No breakfast included. No safety bar in shower.
What breakfast? We love the area and pool and trails!
Stayed in March 2025
Reviewed: 26 February 2025
William
United StatesWas expecting twin beds, got a king size that we had to share.
Stayed in February 2025
Reviewed: 10 November 2024
Tim
United StatesOnly that the restaurant was closed for renovations
Comfy rooms, and perfectly located in town
Stayed in November 2024
Reviewed: 22 October 2024
Robert
United StatesLocation of the room was ok but the road on the property was poor and bad for the car
Stayed in October 2024
Reviewed: 26 August 2024
Maureen
United StatesI loved the location my kids were bored.
Stayed in August 2024
Reviewed: 12 April 2024
Berenice
United StatesIt was dirty. We found nails and some cookies. Besides, my reservation was for 4 people but the bed was not done. Fortunately , the staff at the reception during the night was helpful.
Nice room.
Stayed in April 2024
Reviewed: 9 April 2024
Johanna
United StatesNo remote control for sitting area tv. Double bed sagged with two people. No pool towels in the room nor at pool. (It was a very busy time, admittedly, with eclipse.) For the price of the room, a couple real cream pods would have been nice to accompany coffee amenity. Property a little worn in places.
Beautiful location, old fashioned charm, loved the health center and spa, heated outdoor pool, sauna. Lovely small suite with porch, gas fireplace heater a lovely plus. Refrigerator was nice to have. Cozy!
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United StatesI was staying here with my two teenaged sons. When I checked in, I handed them my credit card and drivers license, as requested. The clerk at check-in handed me my license back, and when I was done signing everything, she gave me my keys, but not the credit card. I asked for it and she said, "I already gave it back to you." I was pretty sure she hadn't, but I checked my pockets and purse twice. No card. It was busy due to the eclipse, so I get that it was chaotic, so I asked her to check again. She and another worker did a very quick search and swore they didn't have it. I said I would have to cancel my card if they didn't have it, and they basically said that I should. When I got to my room I checked my pockets and purse again, and definitely did not have it. I called the desk to see if it had turned up and they said "Maybe you lost it by the pool or at your car." The last time I saw it was when I handed it to them, so there was no way it was anywhere but by that front desk. I never did get it back and had to cancel my card, which has a lot of hassle connected with it. The upstairs TV didn't work, and I discovered that the cable box was unplugged and the USB connector for it was not hooked up to the TV either. The gas fireplace would not work at all. For such a huge suite, the sleeping space is pretty sparse. My sons shared the queen bed in the lower level, and I volunteered to take the pull out sofa. We set it up, and the mattress was nothing more than a bunch of springs covered by a thin layer of cloth. I have slept on pull out sofas before and know they are not the pinnacle of comfort, but this was absolutely worse than even the floor, even my sons agreed. Fortunately, the couch itself was cozy. Additionally, a bright security light was shining through the curtains that did not completely cover the window (picture attached), and I could hear every word the people next door were saying.
The townhouse was spacious, updated, and very clean. The grounds and scenery are beautiful as well. The kitchen was well-appointed. It is clear that the cleaning staff work very hard to keep things nice!
Stayed in April 2024
Reviewed: 17 March 2024
Cara
United StatesThe trip started off poorly. Our original room was far away from the main inn. We also couldn't get in the room - there was something wrong with the lock. It took about 15 minutes for someone to come let us in. Then we were disappointed to find that the room looked nothing like any of the photos on Booking.com and smelled musty. The remote was missing batteries and then, even with batteries, the TV did not work. Not worth what we paid at all. After 3 calls to the front desk, they moved us to the main inn area.
Once they switched our room, we were happy. The new room was in the main lodge and was clean and nice. This room looked like the online pictures and was worth the nightly fee. The inn location is great - near the little downtown and close to Sunday River.
Stayed in March 2024
Reviewed: 17 February 2024
Lisa
United StatesRun down, out dated, scratchy towels. Very expensive for what it is.
Location is close to the mountain. Has a cute charm from the outside. Needs a major reno
Stayed in January 2024
Reviewed: 16 February 2024
Matthew
United StatesA weather related power loss caused an alarm malfunction due to aweak battery. Then, upon the power being restored, the fire alarm system activated. Which resulted in a horrible night's sleep. This was understandably to no fault of the Inn or Staff.
Facilities and room were wonderful.
Stayed in February 2024
Reviewed: 11 September 2023
Joan
United StatesIt was all good.
Not being bothered. The windows opened!
Stayed in September 2023
Reviewed: 19 August 2023
West
United StatesEnded up in the same very small room wee had on last visit. 341
did not use
Stayed in August 2023
Reviewed: 17 August 2025
Arvin
United StatesProbably the vending machines not working and the expense....oh and no elevators. But I did not mind it.
The 1913 established resort nice decor. Older people would not like the steps and no elevator...but clean and atmosphere. Very quaint.
Stayed in August 2025
Reviewed: 24 June 2025
Steen
DenmarkHighly recommendable
Stayed in June 2025
Reviewed: 19 May 2025
Paul
United StatesRoom was noisy. We could hear every door that opened and every step on the stairs and every voice that uttered a sound. The shower was slippery and no provision for a non-slip surface. We booked a king size bed and got twin beds. Room smelled like someone's pet stayed there. The coffee in the room was as bad as ever I've had.
Stayed in May 2025
Reviewed: 30 January 2025
Per
United StatesThere was no breakfast available. You might include a packet in such days with a roll, a piece of fruit and such. I loved having the outdoor pool. It all worked. The best part was your helpful and friendly staff. We thought each one we met was exceptional! It gives ambience.
Stayed in January 2025
Reviewed: 2 November 2024
Nancy
United StatesThe room was cozy and comfortable, the staff was friendly and helpful and the tavern had a nice atmosphere and very good food. The lobby fireplace is a nice touch.
Stayed in October 2024
Reviewed: 23 October 2024
Schutz
United StatesRemote for tv didn't work. Had to use manual buttons on back of tv
Food was very good remote
Stayed in October 2024
Reviewed: 3 October 2024
Violette
United KingdomThe hotel pool was closed (we were not warned in advance that it would be closed for repair). The breakfast was not available either. The concierge on arrival was unable to provide accurate information (we had to ask about pool, breakfast etc). There is also no lift for those with limited mobility
Location, car park
Stayed in October 2024
Reviewed: 23 September 2024
Gildea
United StatesNo air condition, but I am from Florida and expected air condition but didn't really need it.
It was a nice stay for our traveling needs.
Stayed in August 2024
Reviewed: 20 September 2024
Dominique
United StatesThe hotel charges an additional fee for the pool and gym even if you do not use them. They don’t tell you about the fee before. The towels were not replaced or the trash taken out during our 5 nights stay. When asked, we were told that we had to ask everyday. The carpet was full of stains and the balcony was dirty.
The location is great. The grounds look great because it is a golf course. The suite had a little balcony but it was dirty. The suite was spacious and the windows open.
Stayed in September 2024
Showing 1 – 25
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