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  5. Reviews of Best Western University Inn

Reviews of Best Western University Inn 3 stars

902 W Killarney St , Urbana, 61801-1054, United States

#3 of 3 hotels in Urbana

Guests' Choice

Review score

Based on 225 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 14 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Food

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    I would definitely stay at this hotel again
    • Leisure trip
    • Family with young children
    • King Suite 3 Jet Jacuzzi – Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and updated.. the location was safe and convenient and the staff was friendly

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Would definitely stay there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have had a few more options and lasted at least till 9:30 or 10:00 for a Sunday morning.

    Very clean, new carpet throughout, quiet and peaceful.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The towels could be a higher quality.

    The room was very clean, large space. I liked the refrigerator/microwave set up. The bed and pillows were comfortable.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    7.0
    Rockstar staff and rock hard beds
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the front desk was super flexible when we had to change our booking from two adults to two adults with two children. They easily accommodated us with a roll out bed for a low cost charge. The breakfast was decent and the hotel was very clean. My only complaints would be that the bed was very uncomfortable and stiff and that the pool is not open to guests freely. You had to make some sort of reservation, and that doesn’t always work for people when you’re on vacation and you can just go when there’s open time, so we had some pretty disappointed kiddos.

    Stayed in April 2025

  • Reviewed: 5 November 2024

    9.0
    will come back and stay again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff was super friendly and attentive

    Stayed in November 2024

  • Reviewed: 21 October 2024

    9.0
    Fun weekend. Illini win
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Na

    Pool, exercise room, comfortable beds

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Had a wonderful stay. Staff very nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in October 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    breakfast is quite simple and seating places are llimited.

    large parking space, easy access to everywhere you go.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    Pleasant and affirdable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Pretty doarran facility

    Close to my intended activities

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Breakfast timings too early - 6-9 am including weekends.

    Daily room cleanup

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Convenient hotel to drop your kid to the university - or to visit the university
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    The breakfast area was small but OK. Breakfast was so-so, but that is the case with most of these hotels, so no major complaints. The timing was 6 to 9 am I believe and was extremely busy around 8:15-8:30 am. The attendant was friendly and even though we arrived around 8:50 am, brought some of the breakfast items which were already over.

    The hotel is a short drive away from the university halls, Illini Union, Illini book store, restaurants on the Green Street, etc. However it is not in the immediate of the university where you will not require a car to go to the university buildings - but none of the hotels in Urbana or Champaign are. This is not a bad thing as that means there is ample free parking and the hotel is close to the I-74 highway. The main big shops like Target (bigger one), Walmart, Costco, etc. as well as some dining options like the Olive Garden are just one or two exits away. When you visit the university halls or the Green street central areas, you will need to park the car in the metered parking spots (and pay using an app on your phone called Mobile Meter). The room was like any other hotel but not bad - we had stayed in couple of King rooms (which were cheaper than the rooms with two Queen beds). Staff was friendly.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    All in all an ok place to stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast was good but could be better. And the pool you had to book a time slot that's crazy.

    The location was good that you didn't have to drive long to get anywhere.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Bath Tub - Disability Access
    • Stayed 3 nights

    The service

    My friend and I stayed for three nights for a conference at UIUC. It was a good location, large size room, and good conditions.

    Stayed in May 2024

  • Reviewed: 8 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Was nice and felt safe

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Comfortable Night's Sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some minor things like worn outlet plugs. Nothing that impacted our ability to get a good night's rest on pur roadtrip.

    The bed was firm which I like. The bedding was soft and so comfortable. The hotel is older however there have been updates made and it is maintained well. The breakfast is continental and included some Jimmy Dean breakfast sandwiches which we warmed up in the microwave in the room.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    8.0
    Great place to stay with family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Good location, clean room and a nominal price

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite 3 Jet Jacuzzi – Non-Smoking
    • Stayed 1 night

    Note that the pool is small, so staff limits # of people who can use it at a time. We were able to use it when we wanted to, so it worked out fine. Price was jacked up for the eclipse, so I can’t rate it a good value.

    Stayed in April 2024

  • Reviewed: 19 June 2024

    8.0
    Pleasant old hotel with wonderful staff
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The dark brown-green color of the bathroom walls is good in small amounts for an eye shadow, but not a bathroom. I suggest a light, fresh earthy tone of yellow or rose.

    We liked it that (free) breakfast starts at 6am even during the weekend. We liked it that the window can open. We had a view of a big green lawn with a rose bush by the window. When a huge storm rolled by we felt like being in a countryside and not isolated. The staff is super nice, responsive to issues, and there is everything you need. The room was big, furnishings are old and our alarm clock from the 90s was busted, but beds and sheets are comfy an it is clean. Toiletries are very good, so is the showerhead. It is worth every penny. It is minutes from the UofI campus, hwy and a mall.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The bathroom lighting needs improved.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    Happy customer here, will visit again
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was a bonus we liked , everything was good and fresh

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I liked the fitness center. It was well equiped.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Nice place
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    It was all good

    Breakfast was good, several choices.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Kudos to the staff. Thankyou for all you do.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was pretty bad. Coffee was good tho. The hotel rooms need a few updates especially carpet in hallways.

    The front desk staff was amazing & so kind. The beds were really comfy, except maybe bigger pillows.

    Stayed in May 2024

Showing 1 – 25

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