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Reviews of Red Roof Inn & Suites Sulphur Springs 3 stars

1521 Shannon Road East, Sulphur Springs, TX 75482, United States

#6 of 7 hotels in Sulphur Springs

Guests' Choice

Review score

Based on 190 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.4

  • Location

    7.4

  • Facilities

    6.2

  • Staff

    7.4

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 July 2025

    7.0
    Visiting family in Sulphur Springs.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location and pool

    Stayed in July 2025

  • Reviewed: 30 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was comfortable and clean

    Good location, clean, pleasant area

    Stayed in January 2025

  • Reviewed: 1 November 2024

    6.0
    Ehh WiFi cut out like 3 times
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Location is awful

    The room itself was surprisingly comfortable

    Stayed in October 2024

  • Reviewed: 26 September 2024

    6.0
    It worked for us
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Good location

    Stayed in September 2024

  • Reviewed: 20 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The a/c wasn’t on and it was extremely hot and humid in the room; it took a long time for the room to get cold and it was an uncomfortable night’s sleep. We had to put 2 of my little fans on top of the a/c unit.

    The surrounding area was nice and decent looking.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    It was ok for one night in a stop over situation. Might try again after they have been working a bit more.
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet in the bathroom was for a child, definitely not adult and certainly not ada. The bathroom was also very convoluted in arrangement, couldn’t open door to toilet/tub with someone standing at sink. In a non-smoking room there were two large burn holes in the chair cushion. Lamp table was not even and wobbled when something was set on it. The breakfast bar was nearly out of items with an hour left before close, also something was wrong with waffle batter as it did not rise to a full waffle only made a hollow shell with nearly two cups of batter. I realized they were remodeling after just converting from another brand, but think perhaps they needed more time for cleaning and renovating before opening for business.

    Location, friendly staff, great beds, good coffee.

    Stayed in June 2024

  • Reviewed: 8 May 2024

    7.0
    I got what I needed and it was clean, I would definitely stay here again
    • Business trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking lot is not so clean and under construction.

    Very clean rooms and lobby.

    Stayed in May 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights

    The first room we were assigned was obviously not cleaned and we had to get a new room assignment. The full size toiletries were empty.

    We enjoyed our breakfast on Sunday. The bed was comfortable.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    5.0
    You get what you pay for. Cheaper price, cheaper accommodations.
    • Leisure trip
    • Couple
    • Deluxe King Room Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door didn’t latch. Large gap under door to outside. Minimal breakfast.

    Price

    Stayed in March 2024

  • Reviewed: 17 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not having hot water and smells like dogs

    Bed

    Stayed in February 2024

  • Reviewed: 22 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Suite King Room Non-Smoking
    • Stayed 1 night

    When I arrived, after midnight, there a party outside of the building where my room was, Probably 15 people in the parking lot, playing loud music, etc. Immediately I regretted booking at this location, I was just looking for somewhere to get some sleep before continuing on traveling the in a few hours. Then there were no towels in the bathroom, which I did not notice until after I showered. The AC also did not seem to be working correctly, as it was freezing in the front part of the hotel room, but felt like no air flow in the bedroom.

    The room was very spacious, It was a pretty basic hotel room, nothing fancy, which was fine as I was just passing through while traveling. It was also quieter than expected as there was a loud party in the same building I was staying in, that overflowed in the parking lot. So I was pleasantly surprised I wasn't too bothered by the noise and it was pretty muffled once I was back in the bedroom.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    5.0
    Meh…my usual stay is $50 more and worth it in my opinion.
    • Solo traveller
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The facility if showing its age. The hotel room was equipped with all I would need. But it wasn’t worth the money I saved over the hotel I usually stay at in town.

    The location is good. I just pulled right off the interstate and the street to get to my kids is right in front of the hotel.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    6.0
    I will probably never stay their again
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was good

    Other guests played loud music from their car in parking area below my room. Motorcyclist excellerated threw parking. 3 guests stood downstairs outside of their room and smoked potall night and had other visitors there. Very loud talking and music played.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Overall a good stay. Comfy clean and reliable for our annual stay.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed bedding for pullout couch. Checked in late and didn't want to get back out to get it. Would be nice for it to be provided in room when we arrived. Also more towels. Our number of guest was documented at time of reservation.

    Breakfast was good. Gentlemen serving is great. Hes been there for 18 years and has repeatedly cared well for us. Always love our morning view of sunrise over the pasture of cows.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    6.0
    Last stay at Trail Dust Inn
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No first floor room even though room was reserved a week before. Carried luggage up stairs only to find out air conditioning wasn’t working. Changed to room in another building also on 2nd floor that had a bad smell.

    Stayed in October 2023

  • Reviewed: 30 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Poolside/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool wasn't cleaned

    Breakfast

    Stayed in August 2023

  • Reviewed: 30 June 2023

    5.0
    Review
    • Leisure trip
    • Couple
    • King Room - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds were not very comfortable Pool was cloudy Main entrance was hotter than being outside. It's June in Texas turn the a/c on

    Clean

    Stayed in June 2023

  • Reviewed: 22 June 2023

    5.0
    Okay for price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Things were broken in hotel, bed was hard, was very worn down feeling ro hotel. Hard to find room.

    Big parking lot, nice breakfast staff, and air worked

    Stayed in June 2023

  • Reviewed: 13 June 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You can here the people above you.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    More selection

    Good

    Stayed in May 2023

  • Reviewed: 25 May 2023

    6.0
    Nice people, adequate facilities
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Non-Smoking
    • Stayed 1 night

    This place was just nice enough, adequate. The people were nice, smiley, seemed like they are trying their best to accomodate. I was early and they allowed me to switch with another assigned room so I could get down stairs. It looked quite clean. Everything was just adequate, no extra towels, no soap or bath wash in the dispensers. I had to go to the front desk to get those. On the bed they had two sheets with a blanket in between, and at the end of the bed there was like a useless strip of fabric, like a runner across . . . kind of a fake bed spread. The sheets and such were tucked in too tightly at the end to come up over my head, I like to sleep with my head partially covered sometmes. There wasn't a lot of room around the vanity or the place where you make coffee. I brought my own coffee, but I could find filters, so I tried just putting the coffee in the holder and it ran everywhere, some got in the cup with grounds. I filtered them out with napkins. The AC worked well. It was nice and cool when I walked in. I was hoping for a little freezer section in the frig, but none. Where you hand your clothes was behind the where the bathroom door swung out, so inconvenient and I was afraid the door might smash my clothes, tear them or get them dirty. It didn't smell bad or good. I think they were trying to make it nice enough, but nothing extra. The minimum. It wasn't a dive, but not as nice it might have been.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Instead of knocking house keeping attempted to open door before we checked out

    Nice location and decent price

    Stayed in May 2023

  • Reviewed: 6 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It's an old, well worn building. Rooms open to the outside and doesn't feel safe as a solo traveler. There is noise from the freeway and gas station next door.

    The bed was comfortable. The scrambled eggs were the best I've had at a hotel breakfast.

    Stayed in May 2023

  • Reviewed: 20 April 2023

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Poolside/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    several rooms smelled very bad from smoking even though it was non smoking rooms pool was out of order

    the breakfast was good

    Stayed in April 2023

Showing 1 – 25

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