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Reviews of Best Western Rayne Inn 3 stars

1422 North Polk Street, Rayne, LA 70578, United States

#2 of 2 hotels in Rayne

Guests' Choice

Review score

Based on 136 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 5 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was alright. Nice staff Breakfast was good.

    Stayed in September 2025

  • Reviewed: 27 June 2025

    8.0
    I’m a frugal traveler but I wouldn’t stop here again, mainly due to truck noise. Get a front room.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Bath tub was very slippery and no traction material on the base. I had to place 1 foot up by the drain to keep from sliding forward. A hole in the carpet, just outside the bathroom door. Toes got caught once but no problem when wearing shoes. I discussed these items when checking out. The room was 220. Trucks in truck stop parked right outside my window with motors running all night, and in & out traffic.

    Clean, friendly, not too out of date, had breakfast, price.

    Stayed in June 2025

  • Reviewed: 4 May 2025

    6.0
    Served it purpose.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Left alot to be desired. Alot of random noises and stuff throughout day/night.

    Served its purpose. Not a bad hotel

    Stayed in March 2025

  • Reviewed: 28 April 2025

    7.0
    Ok stay
    • Leisure trip
    • Couple
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really staff was great. Breakfast is not so great

    It was ok for what we needed.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    7.0
    Clean room and friendly staff.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some noise from the interstate/truck stop

    Friendly staff, clean rooms, comfy bed

    Stayed in April 2025

  • Reviewed: 11 August 2024

    7.0
    It was a good stay for the most part.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Very first issue was getting a room that smelled like a smoker had just left the room - after requesting a smoke-free room, and finding out that the entire hotel is now supposed to be smoke free. We were changed to a better room, and that one still had a faint cigarette smoke odor, and we were able to remedy with some essential oils we had one hand. The staff were not as attentive as they have been in the past, and there was a lot of what occurred to be arguing or confrontations between staff members in the area of the lobby/breakfast area that was not pleasant. We had requested a late check out, and even before the 11AM check out time someone came into the room and woke my partner who was napping before a long drive. Needless to say we left immediately. We had to request the deposit back, and that should have been returned without us having to request it, and waiting for the manager or someone to come and bring the deposit. The towels were a bit skimpy, and otherwise the facilities were good. I did mention to the desk staff several needs, and hope they were passed on. However, the feeling was we were an interruption every time we were at the desk. And often had to go outside to find the staff who were away from the desk smoking in front of the hotel.

    Breakfast was good, and the location was great for our needs. I stay at this property periodically. The shower was especially great, good water pressure. (Though the towels were very skimpy.)

    Stayed in August 2024

  • Reviewed: 22 July 2024

    8.0
    Great place to stay! Comfortable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nearby truck stop

    Very good stay we enjoyed it everybody there were fantastic. Conveniently located to everything you need. Would have been in 10 other than truck stop nearby. Even still it was very comfortable.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Quite, Comfortable, Clean.

    Stayed in July 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Disability Access Tub
    • Stayed 1 night
    • Submitted via mobile

    Facility needs a refresh.

    Clean and pleasant staff

    Stayed in April 2024

  • Reviewed: 11 March 2024

    7.0
    Good, clean and comfortable hotel for good price.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Need of some paint work as wall patches had not been painted.

    Clean and comfortable.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    6.0
    It was an average hotel stay.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The sheets were paper thin. I could see the mattress through them The card reader was taped to the door--not secured properly.

    Right next to the highway. The breakfast was great

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Labored
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was broken and they gave me an upper flor room. Had to walk stairs. They didn’t tell me prior to arrival.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Pleasant but dated
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The linen and towels are dated.

    The breakfast is good. And the staff is helpful.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking lot over full . Had to park in a back far corner. Parking was not for large trucks ,so some people in large vehicles took up more than 1 parking slot.

    Good location, quite stay , parking lot was very full.Room was comfortable and clean.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator was out of service

    Stayed in December 2023

  • Reviewed: 7 July 2023

    7.0
    Comfortable and good hospitality
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The amount of towels that they leave in the room would like extra face towel

    The hospitality was very good

    Stayed in July 2023

  • Reviewed: 20 March 2023

    8.0
    room was okay but didn’t appreciate someone drilling the wall at 5am on Sunday
    • Family with young children
    • Queen Room with Two Queen Beds with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    didn’t give a 10 because they put me in the first floor, right In front of an utility room where they were making some kind of repairs and drilling the wall at 5am on Sunday! that made us very upset because we all wake up can couldn’t go back to sleep afterwards, we chose to spend the night there so we could rest after a long trip but that did not happen.

    Very convenient location for us, staff was nice and hotel was clean but didn’t appreciate someone drilling the wall and making repairs at 5am on Sunday. that was very inconsiderate.

    Stayed in March 2023

  • Reviewed: 2 February 2023

    8.0
    Great for a stop over
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Huge comfortable bed. Clean room. Help yourself breakfast was good.

    Stayed in February 2023

  • Reviewed: 30 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is sandwiiched between the I-10 feeder road and backed by a truck stop and casino. There was traffic noise.

    Though showing some wear, the rooms were cleand and comfortable, and the staff friendly.

    Stayed in January 2023

  • Reviewed: 13 January 2023

    6.0
    Not sure if we would stay there agsin
    • Leisure trip
    • Couple
    • King Room - Disability Access Tub
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast like warm coffee

    No breakfast Luke warm coffee

    Stayed in January 2023

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I did not like getting woken up from my sleep for no reason!!

    Our stay was okay except I had a rude awakening had a alarm going off at 1am.. Had to figure out where it was coming from.Called front desk.They came right a way.It was the smoke/carbon dector

    Stayed in October 2022

  • Reviewed: 21 September 2022

    8.0
    I would stay here when passing through.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Gym was so lacking. Just get a working treadmill, please. Area is super small but a safe treadmill would help.

    Staff was very friendly. Location is a little dated, nothing to special. It was clean and safe.

    Stayed in August 2022

  • Reviewed: 16 June 2025

    9.0
    Very nice and clean facility with a good continental breakfast for the overall price
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable

    Stayed in June 2025

  • Reviewed: 29 May 2025

    3.0
    Decent but never again
    • Leisure trip
    • Solo traveller
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff charging non-refundable fee for key

    Didn't stay for breakfast

    Stayed in May 2025

Showing 1 – 25

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