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  5. Reviews of Best Western Ramkota Hotel

Reviews of Best Western Ramkota Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2111 North LaCrosse Street, Rapid City, SD 57701, United States

#33 of 43 hotels in Rapid City

Guests' Choice

Review Score

Based on 315 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    6.9

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Shit internet with excuses

    Location

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Passer thru
    • Business trip
    • Solo traveler
    • King Room with Roll In Shower-Disabilty Access
    • Stayed 1 night
    • Submitted from a mobile device

    Some updating could be done

    Convenient

    Stayed in July 2025

  • Reviewed: August 11, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was high. I'm sure just because of Sturgis going on, but the price was high and there was nothing really "fancy" about it. There is no continental breakfast and if you do want breakfast it will cost you an additional $50. Pool room was hot and humid. A door was propped slightly open to allow a little air flow in, but I guess staff didn't like it and shut the door. The water park area was a little cooler and much more manageable to sit at.

    Location was nice.

    Stayed in August 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were average in attitude - not helpful but not unpleasant either.

    The question mentioned breakfast but we didn’t have breakfast at the hotel. The location was convenient and room was clean and comfortable.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cost. Way too much for what it was & it was advertised as a continental breakfast when I reserved my room & there wasn't one.

    The pool area.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Was alright, definitely will not be back to get a room to swim again.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the pool was horrible. And the "breakfast" was muffins and juice.

    The pool had so much chlorine that we could not breathe. Also, our eyes were burning so badly. It was also so warm by the kids' pool that you couldn't stand sitting there. I am a local and was super disappointed with the pool being in such a bad condition, as we rented the room just to go swimming for my daughter's birthday. Not sure that we will ever do that again. However, I loved the room location that we got and was happy with the room itself.

    Stayed in May 2025

  • Reviewed: May 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was overpriced

    Room was nice and clean and pretty big

    Stayed in May 2025

  • Reviewed: May 26, 2025

    6.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No continental breakfast with a $250. room. Too expensive with no breakfast.

    Lovation

    Stayed in May 2025

  • Reviewed: March 31, 2025

    7.0
    The hallways are always cold in winter and we were placed far from the room but got two room together at least. The pool
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were placed far from the pool.

    The pool area.

    Stayed in February 2025

  • Reviewed: March 24, 2025

    8.0
    We had a great stay for the State AA basketball tourney!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The room was a great size and the bed was super comfortable!

    Stayed in March 2025

  • Reviewed: January 20, 2025

    8.0
    We enjoyed our stay, even with the water being cold our grandsons still loved it.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    So I loved the small water park, but the water was freezing and so was the building itself, my grandsons were shivering and their lips were purple, no kidding.

    I liked that there was a small water park for the kids.

    Stayed in January 2025

  • Reviewed: November 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It is super hard to find where you need to go, to much open space

    Check in was great

    Stayed in November 2024

  • Reviewed: November 18, 2024

    8.0
    Very Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's hard to find anything. We loved it !

    Nice stay,3 nights. Courteous staff and Great restaurant. Will definitely be back.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    7.0
    It got the job done
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    there was an odor in our room and hall way Didn't know if there was breakfast

    Location was good

    Stayed in October 2024

  • Reviewed: October 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The floor of the room was a little dirty. Seemed like it needed swept. Also some of the lights didn’t work.

    The pool and the little water park was very nice for the kids. I have a teenager and a toddler. So it was nice to have something for both of them.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    6.0
    Would stay again. Just problem with towels.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool needs to be stocked with more towels, both sides were always out. And one of the towels in my room was ripped and another was stained bad.

    I stayed here a few times. Good location and great pool for kids.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast. Unclear about pool

    Stayed in September 2024

  • Reviewed: September 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was “tired”, especially the bathroom. Needs an upgrade

    Stayed in September 2024

  • Reviewed: August 15, 2024

    8.0
    great stay / double charged
    • Leisure trip
    • Group
    • Deluxe King Suite - Non-Smoking
    • Stayed 6 nights

    I was Double billed, both by Booking .com and the Hotel, it isn't resolved yet . NO response from Booking.com Yet > wont use again for this reason

    convenient location, multiple services available

    Stayed in August 2024

  • Reviewed: July 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub was not hot

    I liked that there was a back door that led to a gazebo and other seating areas

    Stayed in July 2024

  • Reviewed: July 30, 2024

    8.0
    Great place. Will never book through booking.com again.
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    I didn't like that halfway through our trip, booking.com cancelled half of our rooms without us requesting it.

    The rooms, restaurant and pool facilities are excellent!

    Stayed in July 2024

  • Reviewed: July 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was not enough communication between staff, because the room they gave us was still occupied and we had to inform the front desk about it. Apparently the other guests decided to stay a few days longer and the day staff wasn't informed.

    I liked it being close to the highway.

    Stayed in June 2024

  • Reviewed: July 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Book 2 rooms because of family and ended up in 2 different buildings not even close to each other.

    Rooms were ok

    Stayed in July 2024

  • Reviewed: June 24, 2024

    7.0
    Good location, nice rooms, fun pool and water park. But rather expensive.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    website states that it has a full hot breakfast. This is FALSE! When I checked in, they told me there was no "complimentary" breakfast with the room. We would have to eat at their restaurant and was told it would be "out of guests pocket" I thought that was a crock. ESPECIALLY with the price! Which, I had reserved 2 nights, through booking.com. I later called and asked if I could extend the stay for another night. The price of that 3rd night was more than I paid for the first 2 nights.

    Requested a room close to the pool and got one with a sliding door that was within steps of the pool. It was fantastic. Traveled with 2 grandgirls and they LOVED the pool and waterpark.

    Stayed in June 2024

Showing 1 - 25

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