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  5. Reviews of Best Western Premier Crown Chase Inn & Suites

Reviews of Best Western Premier Crown Chase Inn & Suites 3 stars

2450 Brinker Road, Denton, TX 76208, United States

#6 of 25 hotels in Denton

Guests' Choice

Review score

Based on 144 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing was wrong with anything

    Staff were very polite & Friendly. Food was excellent. Rooms were very spacious & clean. The pool area was great.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Wonderful place to stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The cleaning staff didn't have my reservation on their list for staying three nights. The following morning after our first night we had someone knock on the door to come in and I let her know we were good and didn't need anything. Then shortly after there were two others that walked into our room without knocking first not once but twice!! I was shocked about that. I appreciate the customer attention, but needless to say after having two staff walk right into our room I kept the door locked when we were in our room and left the privacy door hanger on the handle. Hopefully they will get updated room lists for the day so they are not walking into occupied rooms. Lord only knows what they walk in on. Lol

    We enjoyed the suite. The staff was friendly, the room was comfortable and very clean. We also enjoyed the breakfast. I would recommend staying at this location. There were also restaurants within walking distance that were so convenient.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    We had a great stay at Best Western!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Bed was comfortable and room was clean.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Pool hours

    The staff

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Clean, comfortable beds and pillows. Professional staff.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    A new favorite
    • Business trip
    • Couple
    • King room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    We honestly had a great stay and loved everything. But if I had to be picky, I guess the only thing I didnt love was that the toilet seat was too small for the toilet. The idea of sitting down and my skin touching the actual toilet bowl instead of the seat kinda freaked me out haha. But I was just very careful and it was fine.

    Staff was very friendly and accommodating. The breakfast buffet had a large selection and our room was super comfortable. Also, the shower was spacious, hot, and had great water pressure.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    Daisha was a phenomenal host! The pool was great!

    Stayed in June 2025

  • Reviewed: 29 May 2025

    9.0
    Will stay again! Go to getaway spot!
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Shower head sprayed a little to the side out the top. When I checked in, the guy seemed kinda stuck up. Made me uncomfortable.

    The bed was amazingly soft and comfy Wonderful shower, love being able to sit. Soaps smelled amazing. Very nice room, great homey colors. Very welcoming and warm. Very clean. Gorgeous pool. Delicious breakfast. Beautiful hotel. Would definitely stay again in the future.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    10 out 10!
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Everything about our stay was amazing. The breakfast was top notch compared to other hotel breakfast we’ve had. The whole hotel was spotlessly clean and the staff were great. I would definitely recommend and stay here again!!

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to leave.

    Convient location. Nice room. Bar and breakfast in house.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    9.0
    Superb
    • Couple
    • King room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable.

    Room, atmosphere, breakfast

    Stayed in April 2025

  • Reviewed: 24 March 2025

    10
    Outstanding, helped us relax
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 1 night
    • Submitted via mobile

    N/A

    All accomodations, location, was outstanding!

    Stayed in March 2025

  • Reviewed: 21 March 2025

    10
    Overall it’s a great hotel
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sofa pull out bed isn’t comfortable but I don’t think any really are

    Great hotel. Very nice staff and a very nice breakfast. Will stay here again. Highly recommend

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds with Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Na

    The staff was friendly and helpful

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    Best hotel... will return
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Loved everything.

    Rooms were clean and comfortable. My whole family loved the breakfast. It is one of the best breakfast buffets we have been to.

    Stayed in March 2025

  • Reviewed: 23 November 2024

    10
    Awesome..Besides the woman assisting with Breakfast..
    • Leisure trip
    • Family with young children
    • Large Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The woman staff who was attending the breakfast..She gave me two dirty trays with old food on both of them..Then argued with me that they were clean even after I showed her the food..Then she took them in the back wiped them and gave me the same trays that still had food on them..She refuse to give me another tray and said there wasnt any even though it was 7:15 and no one was in there except my daughter and I so there was no way all the trays were gone and I had to get dirty ones..She continued to turn me down so I asked the woman that the front desk for assistance and she give me two clean trays with a smile..I was thankful for her..

    Great

    Stayed in November 2024

  • Reviewed: 3 October 2024

    10
    Great clean and awesome staff
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Construction

    Clean

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    it was great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View - Non-Smoking
    • Stayed 1 night

    Parking lot too small.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything!!

    Didn’t know how nice the pool area would be! Unfortunately, didn’t bring swim wear! All employees we encountered were very friendly and professional!

    Stayed in September 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were spacious and clean. We loved the breakfast and staff.. Very nice establishment..

    Stayed in July 2024

  • Reviewed: 11 July 2024

    10
    Great
    • Leisure trip
    • Couple
    • King room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Buc cees near by

    Great

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave so soon

    Location was key

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Superb
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Breakfast was until 10:00 am, I arrived around 9:40 and no hot food was left. When I asked for some, I was told that no more hot food was being made because bf was until 10:00am. After telling her that there were 20 minutes left on the clock, I was offered some hash browns and sausage. It was an unnecessary back and forth.

    People at the front desk were very helpful and catered to every need. They were polite and always willing to help. Lovely crew.

    Stayed in July 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No USB plugs.

    Clean, very large room. Staff super friendly.

    Stayed in May 2024

Showing 1 – 25

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