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Reviews of Best Western Plus Ticonderoga 3 stars

260 Burgoyne Road, Ticonderoga, NY 12883, United States

#2 of 2 hotels in Ticonderoga

Guests' Choice

Review score

Based on 27 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.9

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean! Comfortable beds. Good breakfast.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Just about everything offered for breakfast was dry & tasteless. Also, the remodel done some years ago is starting to wear.

    Clean & comfortable - the towels actually go around your body!!!

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Little pricey for what you get.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The Hot tube was not Hot. 84 degrees Multiple people i interacted with complained about this. Also Your Room Keycard does not let you in the pool you have to be let in by front desk I have never stayed somewhere where my room key didnt give me access. The In house restaurant was ok could have had more of a menu selection and seemed to be out of alot of things I heard being ordered and Multiple beers i tried ordering were out.

    Comfort of the Rooms and cleanliness.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The quality of the breakfast

    Very friendly front desk staff who greeted us with a smile and was happy to answer our questions about the area.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Overall decent stay
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Gum equipment broken. Both ellipticals broken, gym run down.

    Nice location.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Acceptable but not memorable
    • Leisure trip
    • Couple
    • King Suite with Spa Bath and Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Room needs updating. Spa tub broken Breakfast was not special - terrible coffee

    Location Pool

    Stayed in July 2025

  • Reviewed: 13 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    For the price the jacuzzi should have been working and the breakfast should not have run out of food.

    Pool and restaurant

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No hot water. No internet. $500 for 2 nites

    Stayed in May 2025

  • Reviewed: 27 April 2025

    7.0
    Not a true “Two Bedroom”
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Two bedroom? It’s a one bedroom, pullout couch in living room but no extra linens ie; pillows, sheets or blankets???

    Clean, friendly staff

    Stayed in April 2025

  • Reviewed: 24 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Spa had a lot of sand which covered us in sand when we used it

    Very nice, good atmosphere, friendly staff

    Stayed in March 2025

  • Reviewed: 31 January 2025

    8.0
    Nice hotel...nice people...definitely will be back...
    • Business trip
    • Solo traveller
    • King Room with Bathtub - Disability Access/Non-Smoking
    • Stayed 3 nights

    I was there 4 days...off season for the town so the crowd was very slim. I didn't get my trash taken out or towels freshened up the entire stay...good thing I'm not very needy. The people in the next room had a small child that screamed a lot...not the hotels fault but I didn't get much sleep...left their tv on ALL night....loud enough I could tell you what episode of Mickey Mouse Clubhouse they were watching. Again...not the hotels fault but...if you have a huge hotel with only 10-15 rooms rented, and someone comes in with a baby...put them at the far end. I love babies but I was there on business and sleep would have been nice....

    Breakfast was just "OK"...Location was perfect...room was very clean

    Stayed in January 2025

  • Reviewed: 18 November 2024

    8.0
    Was quite and convenient base on my trip
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Internet service

    More entertainment

    Stayed in November 2024

  • Reviewed: 25 August 2025

    5.0
    Convenient location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Run down hotel and without fresh coffee

    Location

    Stayed in August 2025

  • Reviewed: 24 August 2025

    3.0
    Very disappointed
    • Leisure trip
    • Group
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Honest room description. Better staffing.

    They charged me for a 2 bedroom suit but what got was a single king suite with a pull out in the living area. It was deceptive and the sofa was extremely uncomfortable. I was quite upset and they did nothing to rectify stating that technically the living area counts as a bedroom because of the pullout sofa. The hotel was also poorly staffed and there was no management there to speak with. Will not go there again.

    Stayed in August 2025

  • Reviewed: 29 May 2025

    4.0
    Exhausting and so uncomfortable
    • Business trip
    • Group
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night

    I paid $316 for a 2 bedroom suite. I ended up with a king bed (Hard as stone) and a simply terrible pull out sofa bed all in a regular sized room. I mean, the alleged mattress on the sofa was all metal. Not usable. Terrible. Would not stay here simply because there was zero chance of sleeping at ALL.

    the staff was nice. Breakfast was OK. Sheets were nice.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    Great place to stay.
    • Leisure trip
    • Couple
    • King Room with Bathtub - Disability Access/Non-Smoking
    • Stayed 1 night

    Was disappointed that the dining room was not open but did find another place for dinner from the list provided by the staff. For the breakfast choices for drinks, should have hot water for tea, there was none and not everyone likes coffee.

    Location to our visit and having stayed here before and were pleased with our stay.

    Stayed in May 2025

  • Reviewed: 20 February 2025

    2.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No tv, rude staff

    Really nothing

    Stayed in February 2025

  • Reviewed: 2 December 2024

    6.0
    Clean, Quiet, but a little maintenance needed...
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    There are very few customers, so I can understand how it got this way... First impression was that the coffee maker in the lobby didn't work. Not a big deal. But then the ice machines (both) don't work. The restaurant was closed. They opened for the free breakfast, but 1 hour before closing there was hardly anything left. 3 chaffing dishes empty but still on. We planned to have dinner at the restaurant in the evening only to find it was closed for a few days. The staff was always friendly and wanted to help although they were hard to find sometimes, it's a skeleton crew. But like I said, it's empty and considering that, the place was pretty clean, the pool looked nice, we didn't get to go swimming or use the hot tub which also looked clean. It's been a while since I've done a lot of travelling, so I can't speak to the value, everything seems expensive these days, so in that light I think it's probably pretty good value, on the last day, someone came by and offered to make me a breakfast sandwich after I had filled up on pastries and the last couple of sausages. There was always this smell of weed on the 2nd floor, not strong, it smelled like driving by one of the marijuana greenhouses that's nearing cultivation time, or maybe someone using a vape or something, not 'Smoking' per-se, but it was always there. Beds were comfortable and nothing gross or weird, you get a coffee maker, fridge, bath and a TV. There's a microwave in the lobby and a computer for you to use and if you don't mind French Vanilla, and have some patience with it, you can get the coffee maker in the lobby to make that, just not any other kind of coffee. All in all, it's a fair place to stay. Certainly not the worst I've been to. Certainly not the most expensive. And again, the staff, when you can find them, were always friendly and helpful.

    It was clean and quiet.

    Stayed in December 2024

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The restaurant on site had a nice selection of food to choose from. The room was clean. The location was in a neighborhood, which was a nice change. The staff was very friendly, everyone was working!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.

    New hotel, everything waa exceptional: staff, guest laundry room, indoor pool/jacuzzi, fitness center, plenty of pkg for trks w/boats and motorcycles, quiet location (dont hear any traffic outside, (maybe they put extra insulation in walls 😀). Restaurant staff/food/beverage choices are exceptional. Bkkfst choices were typical but good. Walmart, gas & fast food chains walking distance from hotel.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Bathtub - Disability Access/Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Bathtub - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 31 July 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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