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  5. Reviews of Best Western Plus Soho Hotel

Reviews of Best Western Plus Soho Hotel 3 stars

88 Walker St, Chinatown, New York, NY 10013-3522, United States

#61 of 429 hotels in New York

Guests' Choice

Review score

Based on 699 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 6 September 2025

    10
    The concierge was very nice and very helpful! The breakfast was amazing kept us full! Which saved us money on trip
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    I liked everything!

    How was in the center of china town

    Stayed in July 2025

  • Reviewed: 5 September 2025

    7.0
    Comfortable stay for a short trip
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    The surroundings were a little unexpected, it could feel unsafe especially during the nighttime.

    Rooms were quite nice, basic but had all the amenities that we were looking for. The rooms were clean, modern, and comfortable. The front desk was also very accommodating and we were able to drop off our bags before check-in and we were able to do an early check-in. The location was also very close to the subway for ease of transport.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Week long couples trip!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    AC in the room which is great but no way to adjust the temperature so it was almost cold at times. Also our room wasn't cleaned until about 5pm each day which was often (obviously) really inconvenient as we had often returned from our outing to the room having not been made up and then needing to vacate so it could be attended to. This time of day was very usual and a bit odd.

    Location is great - really close to Canal Street Subway station which is on loads of main routes! Facilities in lobby were really handy for coffees and to refill our water bottles etc. Staff on front desk and during breakfast service always polite and kind. Whole hotel very clean. Efficient lifts. Felt good value for money with breakfast included.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    I guess it's a very European comment but the AC is always way too cold!

    The beds were comfortable! The rooms were clean and the breakfast was delicious

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights

    the staff were great, the rooms were super nice and comfortable! the location was very convenient to Soho, little italy and also the subway system! we loved our stay in NYC!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Nice stay at Best Western Plus Soho
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping came to my room at 10am, when checkout was at 11am. Small detail but it was a bit strange. The price felt high, but compared to other offerings nearby GREAT VALUE! That’s Manhattan I suppose. I don’t understand why it’s Beat Western Plus but I’m sure it’s more branding than anything

    Location was excellent. Great to have breakfast included. Clean property, helpful staff. Gym available though I didn’t use it.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Great location near Chinatown and Little Italy. Clean and affordable. We will be back
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The place was clean and secure. Breakfast was good and they had a community microwave! Good for those reheats of pizza

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Simple, but enough and tasty breakfast, good bed, enough space.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 14 nights
    • Submitted via mobile

    There was nowhere to sit down in the room other than the bed. We stayed for 14 nights and some point it was very uncomfortable.

    Location was very convenient. Room was clean. Staff were friendly.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient to Little Italy, shopping, parks.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The complimentary breakfast was lousy. Low quality and extremely limited choices that were carbohydrate heavy and all sweet. You’re out of luck if you’re looking for healthier options, like unsweetened yogurt. Granola (also sweet) dispenser kept malfunctioning.

    Helpful reception staff. Comfortable and great facilities for the price, considering it’s NYC.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Great!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast area and options could be improved a bit.

    Perfect location for us. Easy to get to most subway lines. Super friendly and helpful staff. Clean room, cozy bed, what more do you need in nyc?

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    We love this location, and feel it's ideal for getting around all over NYC.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    Wish the water jug in the lobby had been functional so we could access cold drinking water 'on-demand'

    Breakfast was awesome and exceeded expectations.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    - not very healthy breakfast - scary location with strange people sitting on dirty streets, everywhere smelled of mariujana. We were afraid to leave the hotel after 8 p.m. - relatively high price for a standard hotel, but it's NY

    - very nice staff - clean room - a few subway stops nearby - walking distance to many interesting places in Lower Manhattan

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom

    Location

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Top!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    n.a

    The hotel is clean, the staff is very kind. The location is near chinatown, little Italy. Not far by feet from 9/11 Memorial... so a very good place to stay

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Great hotel in the middle of my questionable lower Manhattan.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a fantastic stay and I have nothing to complain about.

    The staff was great. The bed and pillows were perfect. I slept like a baby every night. The breakfast was very good and the fact they had coffee and tea all day was terrific.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    I will return
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 11 nights
    • Submitted via mobile

    The sweets in the breakfast menu weren’t enough I need a little more space in the room for our clothes shopping bags etc

    The location was great next to the subway, near in Soho Chinatown TriBeCa Little Italy. The room was small but nice and clean. In the 7th floor which I was been it was not noisy all. The breakfast was very good. The staff was friendly and helpful from the cleaning lady, the people in the breakfast area and of course the people in the reception especially Jotez and Nicole. I will recommend it

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    I will definitely be back soon!!!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The doors to room shut very loudly and rooms did not contain a coffee maker.

    I loved my room very much. It was perfect for a quick trip to NY. It was super clean and newly decorated. The front desk assistant Marcus went above and beyond to make me feel safe and comfortable as a solo traveler. I hope he gets a raise!!!!

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Amazing staff 🙏
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They happened to have heard it was my wife's birthday when we were checking in early and the room wasn't available yet. When we came back and got our room, it was fully decorated for wishing her a happy birthday ❤️❤️

    Stayed in June 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all

    Everything. This was my first time to NYC and I was visiting a friend/tour guide that lives in Brooklyn. This location was perfect for him via the train and for us to explore the rest of the city.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    It would have been good to get a coffee/tea maker in the room. Also the breakfast was pretty basic and not replenished well. Some things ran out by the time we went in for breakfast.

    Very clean room with a nice Scandinavian design. The staff was also very pleasant and helpful. The hotel was located close to shopping, dining and public transport. It was easy to get around to other places.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and modern, facilities were great

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Really good value
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a little small but it’s Manhattan

    Great location, surprisingly cheap

    Stayed in May 2025

Showing 1 – 25

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