Reviews of Best Western Plus Seawall Inn & Suites by the Beach 3 stars
102 Seawall Boulevard, Galveston, TX 77550, United States
Loading
Guests also reviewed these properties:
Sao Paulo, Brazil
Olomouc, Czech Republic
Pacollo, Bolivia
Lampung, Indonesia
Indianapolis, United States
Oroville, United States
Liverpool, United Kingdom
Buje, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewjust dropped down for early appointment at UTMB which is less than a mile away making it super convenient
breakfast was pretty skimpy but we couldn't eat anyway before our morning blood draw
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI stayed here two nights but I wish just did one night. For one night been okay. My mum want a stay in Galveston for two days. Checking in was pretty easy. staff is friendly. lobby is pretty clean. Pool was pretty nice and refreshing. It wasn't busy because during the week. A pool towel was available and breakfast was your basic egg, a waffle maker, yogurt, cold / hot cereal sausage , and apple juice was pretty good. "Location" was is the main key and was the cheapest hotel in Galveston. The only reason I booked it was because of the close cruise port. Coffee and tea are available 24/7.
The older property needs a upgrade. Carpet, rooms, bathroom, hallway need to paint and refreshing. The only downside is that the hotel's room key was deactivated a few times during the two stays. The room was a bit clean but housekeeping missed a few things in the room a soda bottle in the window frame from the last guest. And the dusty on the base frame in bathroom. Bed were not too bad Bit comfortable. No vending machine are working refilled.limit snack there lobby. Their food is blocked away. dollar bus trolley stop by McDonald's. the laundry don't waste your time or money. We asked for change but didn't have it but later that night. we heard the washer and dryer weren't working properly. So we decide Ubers to the laundry mat a few blocks away down the street.
Dear Jessica, Thank you for your recent stay, and for taking the time to share your comments. We're glad you welcomed our convenient location and efficient check-in process, as well as the opportunity to enjoy the pool and to try our breakfast selection. However, we're sorry to learn that some areas fell short of meeting your expectations. Please accept our apologies for the issues you encountered with the laundry machines and room keycard, and if your room had not been prepared to our usual high standards, we will address your comments internally to ensure these are resolved going forward. Your feedback is essential and allows us to continually review guest satisfaction and areas where we need to be doing better. We're grateful for your input, and we hope to have the chance to impress you on another occasion.
Dear Jessica, Thank you for your recent stay, and for taking the time to share your comments. We're glad you welcomed our convenient location and efficient check-in process, as well as the opportunity to enjoy the pool and to try our breakf… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff was very helpful and nice and morning breakfast was pretty good great service good location very comfortable bed
Me and my wife left out our room and returned back and our room was not clean. The housekeeping didn’t clean our room. When you walk in the lobby it was pretty hot
Dear Wallace, Thank you for sharing your feedback. We’re glad to hear you enjoyed our helpful staff, comfortable beds, and breakfast service. We do apologize, however, for any housekeeping oversight during your stay and for the warm temperature in our lobby, as any discomfort is not the experience we want for our guests. Rest assured, your insights will be promptly addressed with the respective teams for review and correction. We hope to welcome you and your wife back for an even better stay next time.
Dear Wallace, Thank you for sharing your feedback. We’re glad to hear you enjoyed our helpful staff, comfortable beds, and breakfast service. We do apologize, however, for any housekeeping oversight during your stay and for the warm tempera… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewEnough space for two and room had really cold A/c.
BATHROOM shower had moldy corners, very small sink counter and horrible lighting!
Thank you, Rhonda, for sharing your feedback with us. We’re glad to hear you enjoyed the refreshing pool, the spacious room, and the comfort of our air conditioning. At the same time, we truly regret the issues you experienced with the bathroom. The mold in the shower, limited counter space, and lighting are not the impression we want to leave, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your honesty, as it helps us improve, and we hope you’ll consider giving us another chance to provide you with a more comfortable stay in the future.
Thank you, Rhonda, for sharing your feedback with us. We’re glad to hear you enjoyed the refreshing pool, the spacious room, and the comfort of our air conditioning. At the same time, we truly regret the issues you experienced with the bath… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good with many choices. Convenient to get places. The staff was very friendly & helpful.
The carpet needs updating on all floors. The bed was o.k. The bathroom floor kept getting wet while we were showering.
Thank you for choosing Best Western Plus Seawall Inn & Suites By The Beach for your recent stay. We are delighted to know that you enjoyed our complimentary, full hot breakfast and found our location to be convenient for your travel needs. It's wonderful to hear that these aspects of your stay contributed positively to your overall experience. Our team is especially grateful for your kind words regarding their outstanding customer service. They strive to provide each guest with a memorable and pleasant experience, and your acknowledgment is truly appreciated. We are also thankful for your valuable feedback, which we will carefully consider as we continually seek ways to enhance our guest experience. Your insights are essential in helping us refine our services and amenities. We are committed to making each stay exceptional and hope you will choose to stay with us again the next time you visit the area. We look forward to welcoming you back and providing you with another enjoyable and comfortable experience.
Thank you for choosing Best Western Plus Seawall Inn & Suites By The Beach for your recent stay. We are delighted to know that you enjoyed our complimentary, full hot breakfast and found our location to be convenient for your travel needs. … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and other hotel guests were friendly as well.
I really do not have any dislikes at this time.
Dear Donna, Thank you so much for your review and a very happy birthday from all of us. We're honored you chose to celebrate such a special occasion here. It's wonderful to hear that our friendly staff and fellow guests helped make your stay enjoyable and memorable. Knowing you had no dislikes means a lot. It was truly our pleasure having you here, and we look forward to welcoming you back soon.
Dear Donna, Thank you so much for your review and a very happy birthday from all of us. We're honored you chose to celebrate such a special occasion here. It's wonderful to hear that our friendly staff and fellow guests helped make your sta… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSpacious room and near the beach!
N/A
We're glad to hear that we can provide a relaxing getaway at the beach! We always want to provide the best stay possible, and it's great to hear that we can do that and more. Thanks for being our guest, and we hope to welcome you back again soon!
We're glad to hear that we can provide a relaxing getaway at the beach! We always want to provide the best stay possible, and it's great to hear that we can do that and more. Thanks for being our guest, and we hope to welcome you back again… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewbreakfast is a little puny but enough to break the hunger
facility is dated but well maintained and very very close to the beach
Thank you for sharing your thoughts about your stay. It's great to hear that our setting, along with our comfortable and clean accommodations, met your expectations. Your feedback about breakfast and updates is valuable as it helps guide efforts to enhance the guest experience. We look forward to welcoming you back to Best Western Plus Seawall Inn & Suites By The Beach again soon.
Thank you for sharing your thoughts about your stay. It's great to hear that our setting, along with our comfortable and clean accommodations, met your expectations. Your feedback about breakfast and updates is valuable as it helps guide ef… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, easy check-in, clean room, AC worked well, good water pressure, good location. Was welcomed by a very friendly front desk lady. Window view wasn't the best, but it was ok. Partial roof, partial oceanview. It didn't really matter since we were close enough to walk over. Good stay!
Dear Cherie, Thank you for choosing Best Western Plus Seawall Inn & Suites By The Beach! It means a lot to hear you had a great stay, and we appreciate your kind mention of our team's friendliness, dedication to cleanliness, and fantastic location. We hope to welcome you next time for a view that better suits your preferences!
Dear Cherie, Thank you for choosing Best Western Plus Seawall Inn & Suites By The Beach! It means a lot to hear you had a great stay, and we appreciate your kind mention of our team's friendliness, dedication to cleanliness, and fantastic l… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewProximity to the port, rate per night and quality of breakfast. The front desk person who checked me in was very sweet
I called right after I made the reservation to check if I was able to leave my car at the hotel since I was cruising the day after. I have read on Travel Advisor that it was allowed. The person who answered my call said I couldn’t do it. The day I checked in, the attendant said I could leave my car there for free. It was too late to cancel my reservation at the port. The misinformation given by the first attendant cost me $123.00. The bed was also very uncomfortable. This seems to happen every time I book via booking.com. Perhaps since it is a discounted rate they give out the worse rooms, not sure.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewI enjoyed time with my family.
We love bringing families together at Best Western Plus Seawall Inn & Suites By The Beach! It brightens our day to know that you and yours had such a great experience with us. Please visit us again when you return to Galveston!
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe inside outside pool. The comfortable beds. The evening and breakfast food. The covered parking, and safety features having to use your room key for access.
Liked everything.
Dear David, Thank you for the wonderful feedback! We're glad your family enjoyed our indoor-outdoor pool, comfortable beds, and delicious meals. It’s great to hear everything at our hotel met your expectations, and we look forward to welcoming you back to Best Western Plus Seawall Inn & Suites By The Beach again soon!
Dear David, Thank you for the wonderful feedback! We're glad your family enjoyed our indoor-outdoor pool, comfortable beds, and delicious meals. It’s great to hear everything at our hotel met your expectations, and we look forward to welcom… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery clean. Good breakfast.
Carpet in bedroom was lumpy. Should probably switch out to tile. More sanitary. Small shampoo, conditioner and body wash bottles and not nearly enough. Should go to large refillable bottles like other hotels have done. Cable channels not very good. Too many infomercials and not enough good family shows or local channels.
Dear Christina, We appreciate you taking the time to share such thoughtful feedback. We’re glad you enjoyed the clean space and a satisfying breakfast to start the day. Your notes on the carpet, toiletries, and TV offerings are helpful and will be reviewed by our team. Thank you again for choosing Best Western Plus Seawall Inn & Suites By The Beach. We’d be happy to welcome you back anytime you're in the area.
Dear Christina, We appreciate you taking the time to share such thoughtful feedback. We’re glad you enjoyed the clean space and a satisfying breakfast to start the day. Your notes on the carpet, toiletries, and TV offerings are helpful and … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation close to the beach
Fitness center was not usable - broken equipment and strong mold smell
Dear Timothy, We're glad you enjoyed our close proximity to the beach, but we're sorry to hear about the condition of the fitness center. We’ll be sure to share your comments with our team for review and improvement. We hope you’ll consider staying with us again.
Dear Timothy, We're glad you enjoyed our close proximity to the beach, but we're sorry to hear about the condition of the fitness center. We’ll be sure to share your comments with our team for review and improvement. We hope you’ll consider… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewIt was clean
Dear Karla, It was our pleasure to provide you with a clean place to rest your head during your time in Galveston. We hope you will choose Best Western Plus Seawall Inn & Suites By The Beach again!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewBreakfast was great. Place was clean and cozy
Dear Valued Guest, Cleanliness, comfort, and convenience are all aspects you can always expect to find at Best Western Plus Seawall Inn & Suites By The Beach. Thank you for letting us know that we were able to achieve this for you and that you enjoyed breakfast. It made our day! Should your travels bring you back to the area, we'd love to host you again soon!
Dear Valued Guest, Cleanliness, comfort, and convenience are all aspects you can always expect to find at Best Western Plus Seawall Inn & Suites By The Beach. Thank you for letting us know that we were able to achieve this for you and that… Show more