Reviews of Best Western Plus Monica Royale Inn & Suites 3 stars
3001 Mustang Crossing, Greenville, TX 75402, United States

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Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWith my wife using a walker, having a room on the bottom floor was the best.
Everything was great.
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewRooms were clean. Front desk was good.
Breakfast needs to be improved.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewAll my years as a traveler first time Best Western
Just reall nice
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewNice place! Clean and good breakfast options.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe room is huge, clean, and neat
The light in the room is great, but some of the lights are loose, can't turn them on
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewIt was nice
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewIt’s nice and quiet, friendly staff
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewFriendly staff. Excellent breakfast
Room fridge smelled really bad
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewQuiet, clean, great breakfast
The vending machine was out of water
Reviewed: 21 June 2025 · Stayed in May 2025
Verified reviewIts a perfect place for us to stay when visiting family
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe accommodation was great 👍🏾
Not being able to smoke.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewLoud sounded like a basketball game in room above us
Dear Joe, Thank you for sharing your feedback. We're truly sorry to hear that noise from the room above disrupted your stay. We understand how important a quiet and restful environment is, and we apologize for any inconvenience that this has caused. Our team is looking into ways to better manage noise disturbances and we encourage guests to reach out to the front desk anytime they experience issues so we can address them promptly. We hope you'll consider giving us another opportunity to provide you with a more comfortable experience in the future.
Dear Joe, Thank you for sharing your feedback. We're truly sorry to hear that noise from the room above disrupted your stay. We understand how important a quiet and restful environment is, and we apologize for any inconvenience that th… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe elegance of the hotel and very nice property
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewDon't change a thing
Don't change a thing
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewCleanliness, location, & staff
That there wasn’t a jacuzzi.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified review