Reviews of Best Western Slidell Hotel 3 stars
120 Taos Street , Slidell, LA 70458, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean and pleasant
The air conditioning unit was the best
Dear Margaret, thank you for your amazing feedback. We’re glad you found your stay clean and pleasant, and we appreciate your feedback about the air conditioning unit. Your comments have been shared with our team as we continue to maintain and enhance guest comfort. Warm regards, Aries Connects World
Dear Margaret, thank you for your amazing feedback. We’re glad you found your stay clean and pleasant, and we appreciate your feedback about the air conditioning unit. Your comments have been shared with our team as we continue to maintain … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood value with free parking.
Dear Michelle, thank you for your wonderful feedback. We’re glad you enjoyed the value of your stay and appreciated the convenience of our free parking. Thank you for your feedback, and we look forward to welcoming you back soon. Warm regards, Aries Connects World
Dear Michelle, thank you for your wonderful feedback. We’re glad you enjoyed the value of your stay and appreciated the convenience of our free parking. Thank you for your feedback, and we look forward to welcoming you back soon. Warm reg… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery noisy
Dear guest, thank you for sharing your experience with us. We’re sorry to hear that the noise affected your stay. We’re reviewing ways to improve soundproofing and guest comfort so future visits can be more restful and enjoyable. We hope you will give us another chance to restore your faith in our hotel and hospitality. Warm regards, Aries Connects World
Dear guest, thank you for sharing your experience with us. We’re sorry to hear that the noise affected your stay. We’re reviewing ways to improve soundproofing and guest comfort so future visits can be more restful and enjoyable. We hope yo… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewclean friendly
There were people i believe feeding ferrel cats. there were a lot of cats
Dear guest, thank you for your kind words about our cleanliness and friendly staff. We understand your concern regarding the feral cats and are working to manage this situation responsibly, ensuring a comfortable environment for all our guests. We appreciate your understanding and hope to welcome you back soon. Warm regards, Aries Connects World
Dear guest, thank you for your kind words about our cleanliness and friendly staff. We understand your concern regarding the feral cats and are working to manage this situation responsibly, ensuring a comfortable environment for all our gue… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewHotel staff was amazing
Parking lot was tight
Dear Cayla, thank you for your kind words about our amazing staff—we’re delighted they made a positive impression! We understand that the parking lot can feel tight at times and appreciate your patience. We’re continuously exploring ways to improve parking convenience for our guests and hope to welcome you back soon. Warm regards, Aries Connects World
Dear Cayla, thank you for your kind words about our amazing staff—we’re delighted they made a positive impression! We understand that the parking lot can feel tight at times and appreciate your patience. We’re continuously exploring ways to… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe staff that checked us in was so polite and helpful. We asked for our 2 rooms to be close together, and they did even better by putting us in adjoining rooms. The rooms were clean, and the beds were comfortable. Breakfast was nice and had good choices. We would stay here again.
Dear guest, thank you so much for your kind words! We're thrilled to hear that our team was able to accommodate your request with adjoining rooms and that you enjoyed the cleanliness, comfort, and breakfast offerings. It’s wonderful to know your stay was a positive one, and we’d be delighted to welcome you back anytime! Warm regards, Aries Connects World
Dear guest, thank you so much for your kind words! We're thrilled to hear that our team was able to accommodate your request with adjoining rooms and that you enjoyed the cleanliness, comfort, and breakfast offerings. It’s wonderful to … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe people were really nice, and it was clean .
The towels were tiny and they left only one roll of toilet paper less than half way done .
Dear Frank, thank you for your kind comments about our team and cleanliness—it truly means a lot to us! However, we apologize for the inconvenience regarding the towel size and limited toilet paper supply; we'll be sure to review our room preparation standards to ensure essentials are well-stocked and more comfortable for our guests. We appreciate your feedback and hope to welcome you back for an even better stay next time. Warm regards, Aries Connects World
Dear Frank, thank you for your kind comments about our team and cleanliness—it truly means a lot to us! However, we apologize for the inconvenience regarding the towel size and limited toilet paper supply; we'll be sure to review our ro… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation was good. We were just passing through.
The bed was not comfortable. The pillows were small and lumpy. Breakfast was very simple with no gluten free or dairy free options.
Dear Stephanie, thank you for your feedback—we’re glad our location suited your travel plans, but we’re sorry to hear that the bed and pillows didn’t provide the comfort you needed and that the breakfast lacked suitable options. We’re reviewing our bedding quality and exploring more inclusive breakfast choices to better accommodate all guests. Your input helps guide our improvements, and we appreciate you taking the time to share it. Warm regards, Aries Connects World
Dear Stephanie, thank you for your feedback—we’re glad our location suited your travel plans, but we’re sorry to hear that the bed and pillows didn’t provide the comfort you needed and that the breakfast lacked suitable options. We’re revie… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewStayed 1 night on our way to our cruise ship. Would definitely stay here again. Did not eat breakfast but appeared to be typical hotel continental breakfast.
Dear guest, thank you for the kind words! We're glad to hear you enjoyed your stay and would consider returning. We hope your cruise was amazing, and we'd love to welcome you back for a longer visit next time—maybe even for breakfast! Warm regards, Aries Connects World
Dear guest, thank you for the kind words! We're glad to hear you enjoyed your stay and would consider returning. We hope your cruise was amazing, and we'd love to welcome you back for a longer visit next time—maybe even for breakfas… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewRoom was clean. Beds were comfortable. Breakfast was nice but kept running out. Probably due to the prep time compared to consumption rate of guest.
Pool could have looked better. We decided not to swim.
Dear guest, thank you for your positive comments about the cleanliness, comfortable beds, and breakfast—we appreciate your understanding regarding the breakfast replenishment and will work to better match supply with demand. Moreover, we’re sorry the pool didn’t meet your expectations and will look into improvements to enhance its appearance and appeal. Your feedback helps us make valuable improvements. Warm regards, Aries Connects World
Dear guest, thank you for your positive comments about the cleanliness, comfortable beds, and breakfast—we appreciate your understanding regarding the breakfast replenishment and will work to better match supply with demand. Moreover, we’re… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe place was a little outdated but it was very clean, and I liked the location because there was fast food places all around, so that was very convenient. My family and I decided to stay there for the night since we were going to New Orleans bright and early the next morning.
I liked everything about the property
Dear Jessica, thank you for your positive feedback! We're glad you found the property very clean and appreciated our convenient location near dining options. We understand the property feels a bit outdated and are working on updates to enhance guest comfort. We hope to welcome you and your family back for an even better stay in the future! Warm regards, Aries Connects World
Dear Jessica, thank you for your positive feedback! We're glad you found the property very clean and appreciated our convenient location near dining options. We understand the property feels a bit outdated and are working on updates to … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewI was unable to stay there and received no refund.
We have 2 small dogs. The other Best Western hotels are pet friendly. We were going to stay at the Best Western in Hammond, LA but decided to go a little farther to Slidell. I made the reservation and paid for it when I called the hotel in Slidell that we were on our way. I mentioned our dogs and the desk clerk said they did not accept pets. I said okay can you cancel my reservation and provide a refund. The clerk said she would check with the manager. The manager said no they would not refund the money. Booking.com tried hard to get a refund but the hotel manager would not budge. As a result, I paid for a room they would not allow the me to stay there because of our pets. I’m going to think long and hard about staying in a Best Western. I
Dear Jeffrey, thank you for your valuable feedback. We’re truly sorry for the inconvenience and frustration caused by the pet policy and the difficulties you faced with your reservation. While our property does have specific guidelines regarding pets, we understand how important clear communication is and regret any confusion. We appreciate your feedback and will review our reservation and cancellation processes to better assist future guests. Thank you for sharing your experience. Warm regards, Aries Connects World
Dear Jeffrey, thank you for your valuable feedback. We’re truly sorry for the inconvenience and frustration caused by the pet policy and the difficulties you faced with your reservation. While our property does have specific guidelines rega… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewEasy in and out
Need more rooms with walk-in showers.
Dear Pamula, thank you for your feedback! We're glad you found check-in and check-out easy. We appreciate your suggestion for more rooms with walk-in showers and will consider this as we plan future renovations. We hope to welcome you back soon! Warm regards, Aries Connects World
Dear Pamula, thank you for your feedback! We're glad you found check-in and check-out easy. We appreciate your suggestion for more rooms with walk-in showers and will consider this as we plan future renovations. We hope to welcome you b… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewExtra charge. Clogged shower. Rotten oranges no soap
Dear Robert, thank you for your feedback—we apologize for the clogged shower, lack of soap, and the inconvenience caused by extra charges and the condition of the oranges. We’ve shared your concerns with our maintenance and housekeeping teams to promptly resolve these issues and improve guest experience. Warm regards, Aries Connects World
Dear Robert, thank you for your feedback—we apologize for the clogged shower, lack of soap, and the inconvenience caused by extra charges and the condition of the oranges. We’ve shared your concerns with our maintenance and housekeeping tea… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified review