640 E Park Blvd, Plano, 75074-5430, United States
#43 of 56 hotels in Plano
Guests' ChoiceBased on 294 hotel reviews
6.8Cleanliness
7.3
Comfort
7.3
Location
7.8
Facilities
7.0
Staff
7.8
Value for money
7.3
Free WiFi
9.4
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End of dialog contentReviewed: 17 July 2025
Alma
United StatesFound roach in closet. Shower wasn’t that great.
It was a quiet hotel. It was ok
Stayed in July 2025
Reviewed: 27 June 2025
Olufunke
NigeriaThere is no microwave at the breakfast hall. I have to go my room on the second floor to prepare my oat. You make oat available without microwave to make it. The elevator carpet is dirty and smells The bathtub has stains and the wc
Stayed in June 2025
Reviewed: 10 June 2025
Agata
United StatesVery damp, very old, the bedding smells like chlorine and was uncomfortable for being so old (the sheets were rough), small smoke smell in bathroom
The complimentary breakfast, the people, even though it was a budget hotel it was fairly fair for the price and clean enough, I would book again for a budget hotel!
Stayed in June 2025
Reviewed: 26 January 2025
Jessica
United StatesSofa bed was awful, found food and drink trash inside of it. Better off sleeping on floor than the sofa bed.
Front desk was friendly. Breakfast was decent. Room was good size.
Stayed in January 2025
Reviewed: 17 December 2024
Krystal
United StatesThe bathtub was dirty
Good location
Stayed in December 2024
Reviewed: 11 November 2024
John
United StatesThe carpet in the room
The location
Stayed in November 2024
Reviewed: 11 November 2024
Zipporah-jo
United StatesPull out couch bed had dirty linens and the hallway smelled of marijuana. Was told we could only have one blanket because they had run out but later in the evening saw another guest get blankets.
Convenient location.
Stayed in October 2024
Reviewed: 1 October 2024
Edward
United StatesSmelled marijuana in the hallway! The condition of the room was not good enough for the price!
Appearance was fair. Priced to high for condition.
Stayed in September 2024
Reviewed: 16 September 2024
Michael
United StatesCarpet had rips in it, Put sign out for bed to be made didn't happen at all! Broken down wrecked car in back parking lot, sure didn't impress me at all
Room was comfortable!
Stayed in September 2024
Reviewed: 7 August 2024
Sumayyah
United StatesI expected it to be like other best westerns and it didn't meet expectations.
In all honesty the atmosphere is kinda slummy. The location appears to be in a bad part of town we exspierienced alot of sketchy activity the 3 days we stayed there. The management was nice but the housekeeping was slacking. The hottub wasn't working and people from the outside were just coming in to swim. It didn't have a best western feel unfortunately. Also the breakfast staff kept hovering and accusing us of stealing food. Overall I'd give it a 6 out of 10 and that's because the staff were friendly and you could see they were doing the best they could with what they had, they were very hospitable.
Stayed in August 2024
Reviewed: 4 August 2024
Kristie
United StatesVery good stay for us.
Stayed in August 2024
Reviewed: 10 June 2024
Valerie
United StatesThe pull out mattress was all torn and you could feel the metal springs. Had to buy an air mattress.
Nice staff.
Stayed in June 2024
Reviewed: 26 May 2024
Renee
United StatesThe building could have used some updates. The refrigerator freezer needed defrosting. The bathroom was clean but had chipped shower and needed painting. The lamp shades were stained and the hallway carpet was smelling damp. The pool area could use some upgrades. The hotel did not have the noise from the traffic (great) but there were some strange people wandering around the parking lot. I feel that there was a need to monitor the parking lot after dark.
The front desk employee was great. She was very friendly and handled everything with a smile. Nice to see.
Stayed in May 2024
Reviewed: 15 May 2024
Kelly
United StatesIMMIGRANTS TALKING ON SPEAKER PHONE EVERYWHERE. RUDE
It was okay,
Stayed in May 2024
Reviewed: 19 April 2024
Goodrum
United StatesCigarette smoke odor in room Lobby and lounge needs remodeling in disrepair Lightbulbs burned out in bathroom a lot of broken pieces and plumbing and tub bathroom door doesn’t even shut and lock, window curtains, ripped, elevator, sounds like a jackhammer, vagrants perusing the parking lot, entire abandoned hotel, directly across the street. All the original windows are in the building and are foggy, rusty, and cloudy. Pool and spa or decent, but all original and need updating. They should definitely hire a full-time maintenance man to do simple minor repairs. Entire front desk staff is all Indian students, some friendly, some not.
Basic
Stayed in April 2024
Reviewed: 16 April 2024
Thomas
United StatesThe condition of the place wasn't quite what the pictures made it out to be. The building looks worn out, but it's just a place to sleep. If you're on vacation you spend most of your time away from the hotel. Thus was not a game changer as I would gladly stay here again.
The staff. Very friendly and helpful. The location worked for us. It seemed to be close to almost everything we had planned to do. The price was good.
Stayed in March 2024
Reviewed: 4 April 2024
R
United StatesThere are areas in need of improvement to make it a top notch hotel.
The staff and the breakfast.
Stayed in March 2024
Reviewed: 27 January 2024
April
United StatesThe location was a little sketchy around it.
Very nice staff, room was pretty clean, and beds were comfortable.
Stayed in December 2023
Reviewed: 27 January 2024
Balderas
United StatesThere was a deposit due at check-in.
The rooms were spacious and well appointed. Excellent value for the price.
Stayed in January 2024
Reviewed: 16 January 2024
Jamie
United StatesIt was mostly clean but not the cleanest. There were rings in the toilet. There was a strong smell of Marijuana in the hallway. It was evident that it was more of a extended stay place and looked like people lived there. The area was not the best and had a lot of homeless hanging out close by.there was also a beeping from the fire alarm/smoke detector in our room that beeped all night.
It was roomy and had a good breakfast included in the stay. Most of the staff were helpful and kind.
Stayed in January 2024
Reviewed: 13 January 2024
Po
United StatesThe hotel is old. The hall way carpet is smelly
Good location, Great price. The bed is comfortable and the bathroom is clean
Stayed in December 2023
Reviewed: 5 October 2023
Maria
United StatesThose staying appear to be homeless, don't feel safe, I would not stay again
Location, breakfast
Stayed in October 2023
Reviewed: 13 August 2023
Tenny
United StatesHaving the room serviced. I filled out the card and both the evening desk person and morning desk person put notes to have the room serviced for fresh towels and making the bed and housekeeping didn’t do it. The last day we were there it was done and the sweet gal at the front desk even checked.
Location to the area I was working and it was reasonable. Offers breakfast. Front desk people are always nice.
Stayed in August 2023
Reviewed: 28 June 2023
Dan
United StatesVery comfortable bed, big room for the money.
Stayed in June 2023
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