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  5. Reviews of Best Western Palm Garden Inn

Reviews of Best Western Palm Garden Inn 3 stars

13659 Beach Boulevard, Westminster, CA 92683, United States

#4 of 15 hotels in Westminster

Guests' Choice

Review score

Based on 301 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning every other day

    Location, spacious room, basic necessities

    Stayed in August 2025

  • Reviewed: 27 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good except one room with air conditioning didn’t work well.

    Stayed in July 2025

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I just couldn't believe there was nowhere to lay, lay down at by the pool on a lounge chair

    I didn't like that by the pool. There was nowhere to lounge and lay down to get a tan. You should at least have a couple of those.

    Stayed in May 2025

  • Reviewed: 22 April 2025

    7.0
    A day to relax in water !
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The pool was to cold. Took along time to adjust to the water temperature

    20 mins from Huntington Beach. A lot of shopping centers and things ta do around. Having the jacuzzi tub in the room was very nice

    Stayed in April 2025

  • Reviewed: 7 February 2025

    9.0
    Great Location and Friendly Customer Service!
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Great location. Excellent and friendly customer service. I will come back again for sure.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The costume service in the morrnig nice service....

    Costume service night time not Good is rainning out side .he take long time for chek in . we cools and my body makes all the raining

    Stayed in January 2025

  • Reviewed: 15 January 2025

    7.0
    pretty good experience except for the deposit that no one told me about till we were checking in
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the vending machine didn’t work and the door to our room didn’t go all the way to the floor so you could hear and see things outside

    it was in a quiet area and looked very nice

    Stayed in January 2025

  • Reviewed: 10 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Microwave does not work properly The floor needs to be mopped after guests check out

    Location

    Stayed in October 2024

  • Reviewed: 4 October 2024

    7.0
    Ok-warm. Good Breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My air-conditioning didn't work in my room and out was very hot. I didn't like that the pool closed at 8 pm on the Hotest day of the year-plus the air conditioner wasn't working- the only reason I came to the Hotel was for A.C. and Pool.

    I loved the breakfast, the Lady Worker in the morning was very friendly and kept up st cleanliness and helping everyone at Waffles and loading up eggs and bacon. Very pleasant.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    7.0
    Decent Stay in Westminster
    • Leisure trip
    • Couple
    • King Room with Walk In Shower - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    ADA shower not customer friendly. Lacking bedside plugs. Not told when we checked that we had to request maid service.

    King size bed. TV menu. Bathroom counter space. Quiet. Good close ADA parking. Nice table and chairs.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Okay for a quick one night stay
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a little dirty and run down

    Great price and spacious room

    Stayed in September 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room key quit working a couple of times, and I had to go to the front desk to fix it. There were a lot of stray cats running around.

    Staff was friendly and helpful. Breakfast was good. Area was pretty quiet at night. 20 minutes from the beach.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Good night sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Woke up to water leak from sink

    Good size room and comfortable bed

    Stayed in July 2024

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Really, nothing.

    We had a group of students on a school trip, and they were very helpful and accommodating. Facilities were good. Breakfast was very good. Overall, would definitely book again on a school trip.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The walls are kind of thin so I can hear the stomping on the higher floor and the room beside. Also breakfast was the same every day

    Mostly everything

    Stayed in May 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with One King and One Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    Cleanness of the room

    Breakfast was good Spacious room

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ultra processed and basic

    Comfortable room

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Good price! Good location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    No big complaints other than the pool/ hot tub closing at 8:00pm. It just seemed too early in my opinion. 9:00pm would be a more appropriate time to lock the pool gate.

    Very conveniently located! It was about 20 minutes from Disneyland and about 15-20 minutes from Huntington Beach. The room was kept pleasantly clean. No musty odors or smells in the non-smoking room.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Hope this helps
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    What I did like was the clean comfortable bed.

    We were there on Friday and sat on sat night / morning there was a room that the male and female were fighting. Then two females showed up and started yelling as well. The motorcycle reved his engine several times keeping us up most of night. Although one of the staff went to help it was still very upsetting. Oops what I didn't like

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Great location and excellent facilities but severely understaffed.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was always understaffed. Sometimes the front desk was open with a personnel. Sometimes it is closed. When we left at 6 am the front office’s lights were off and closed. Then a fellow appeared, opened a tiny window for us to give him the keys. We thought we were at a gas station in a high-crime area.

    Location is close to many restaurants, malls, and beaches.Rachana who seems to work at the front desk, cleaning room and breakfast was friendly, helpful, and accommodating.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    7.0
    The values of the facilities and the breakfast are out of my expectation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The facilities are outdated. The pillows size do not match to the bed size and they’re not comfortable at all. The bathroom is leaked and the ventilation doesn’t work properly. The breakfast doesn’t taste good. It is all Costco store boxed foods. The price of the room is not worth to the values

    Location wise

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Great customer service.
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Loved the customer service Shawn provided. Great work and thank you for calling us in advance about our room reservation issue.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Best Western Westminster a good place to stay at affordable rates!
    • Leisure trip
    • Couple
    • King Room with Walk In Shower - Disability Access
    • Stayed 2 nights

    Only fault was it was raining and walkways to breakfast area, had trollies for housekeeping making it hard to keep our feet dry! Apart from that everything else was superb!

    Best Western in Westminster was a quiet location, rooms were large and comfortable. Staff were very helpful, breakfast was more than we expected! We were allocated a Disabled Accessible room with a large bed!

    Stayed in February 2024

  • Reviewed: 5 January 2024

    8.0
    Overall I enjoyed the stay just would’ve been nice if my mini fridge worked and didn’t have to keep getting new room key
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    My bed sheet had a stain when I arrived and the mini fridge did not work which kinda sucked, I had to get new room keys 3 days in a row because they stopped working after each day so that was kinda annoying but other than that it was great!

    Staff was nice and cleaned rooms often, had breakfast available too.

    Stayed in January 2024

Showing 1 – 25

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