800 Bay Marina Drive, National City, CA 91950, United States
#1 of 7 hotels in National City
Guests' ChoiceBased on 614 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Alma
United StatesNo continental breakfast
Everything
Stayed in September 2025
Reviewed: 4 September 2025
Leogrooove
United StatesThe A/C was needing a cleaning of the filter or something, because it just felt humid all night with it running on the low and high setting.
It was a short drive to visit the Zoo and it was right next to a nice restaurant with live music Friday and Saturday nights. Good quality coffee machine in the lounge area.
Stayed in August 2025
Reviewed: 27 August 2025
Lafuente
United StatesParking
Clean and friendly
Stayed in August 2025
Reviewed: 20 August 2025
Brad
AustraliaHotel was very nice , clean , staff friendly and helpful. Ours beds and pillows were exceptional.
Stayed in August 2025
Reviewed: 19 August 2025
Sheree
United StatesNothening, this hotel is wonderful. I could suggest that people with small children be advised at check-in, that if they are on top floors, children shouldn't be running threw halls or rooms after 9pm.
This hotel is amazing, quiet most of the time, rooms very clean, more spacious than most hotels. Staff was amazing. Pool and spa fantastic. I got to my room very beautiful, nice view, except one problem a/c wasnt working. Very quickly, they got me a new room and upgraded it for the inconvenience. I COMPLETELY RECOMMEND this hotel. I very stayed there 3 times so far this is my 4th time and I definitely plan on staying more.. Thank you staff, keep rocking!
Stayed in August 2025
Reviewed: 16 August 2025
Yingchun
TaiwanClean
Stayed in August 2025
Reviewed: 10 August 2025
Mick
AustraliaDon’t vacuum the hallway outside rooms before 8.30am please; check and fill up body soap bottles in shower.
Stayed in August 2025
Reviewed: 6 August 2025
Raul
United StatesNo breakfast
Everything
Stayed in August 2025
Reviewed: 4 August 2025
Peter
BulgariaNoise from the restaurant across the street until around 22:30–23:00, which may disturb light sleepers, but I guess this is out of the staff control.
Spacious, modern rooms with ample storage, a superb outdoor pool with a jacuzzi, a gym, a large parking lot, and thoughtful touches like an ice/water station and complimentary morning coffee. Good public transport and dining options are just a 5-minute walk away. Friendly and helpful staff.
Stayed in July 2025
Reviewed: 28 July 2025
Takiana
United StatesWiFi was probably the only thing I had an issue with. Couldn’t watch the apps on tv and my devices.
I love the location and variety of places to eat near by. The staff were friendly and helpful.
Stayed in July 2025
Reviewed: 27 July 2025
Thelma
United StatesNo ventilation in bathrooms or fan.
I like the rooms were clean.
Stayed in July 2025
Reviewed: 25 July 2025
David
United StatesNo food order and service
Friendly staff, super clean facility.
Stayed in July 2025
Reviewed: 16 July 2025
Jose
United StatesNothing
Very clean, close to restaurants
Stayed in July 2025
Reviewed: 14 July 2025
Jonabelle
DenmarkThe room smelled not so good, but i guess it's because of the aircon.
The location is very close to the freeway
Stayed in July 2025
Reviewed: 14 July 2025
Q
United StatesThe price for 1 night can be a bit much, but it is CALI....
I've been staying at this location for over a year. The location is perfect for when I'm in SD.
Stayed in July 2025
Reviewed: 12 July 2025
Xuechen
United StatesVery clean facility and friendly staff.
Stayed in July 2025
Reviewed: 8 July 2025
Junesa
United StatesCustomer service
Stayed in July 2025
Reviewed: 4 July 2025
Amy
United StatesLocation and price
Stayed in June 2025
Reviewed: 22 June 2025
Teresa
United StatesThe meal vouchers were very nice, but it would be helpful to clearly explain that the free breakfast is not at the hotel so visitors can plan accordingly.
The staff was very friendly and helpful, room was very clean. Beds were comfortable. Great that the hotel is pet friendly!
Stayed in June 2025
Reviewed: 11 June 2025
Princess
United StatesWiFi and internet connection is weak.
The location was perfect! The proximity to all the places I had to travel to did not take a long time. I love the fact that I didn’t have to pay for parking. The pool is heated so we got to swim on a gloomy and windy day and it wasn’t freezing. The laundry room was clean and convenient. The interior of the hotel was beautiful.
Stayed in June 2025
Reviewed: 9 June 2025
Nyla
United StatesConvenient location to everything planned
Stayed in June 2025
Reviewed: 7 June 2025
Lisbeth
United StatesThe outdoor spaces could use more upkeep with the cleaning. The back entrance pathway was super sticky and kinda dirty. Seems like some guests come for a weekend of partying, filling the trash cans and leaving their beer cans in the parking lot.
Location is good and rooms are ample. Friendly and helpful staff.
Stayed in May 2025
Reviewed: 29 May 2025
Jean
United StatesWe had a refrigerator in our room that wasn’t working. I have medication that requires refrigeration so we needed a functioning refrigerator. They wouldn’t switch our room or exchange the refrigerator so we had to wait for maintenance to come to our room. He “repaired” it but it never really got cold so this was a source of stress and concern for me during our entire stay. We were celebrating our wedding anniversary during our stay. To “celebrate our stay” the hotel gave us a bag with one granola bar and two bottles of water. 🤣 It was pretty sad.
Nice location, clean, restaurant within walking distance, live music at venue next door
Stayed in May 2025
Reviewed: 12 May 2025
Lisbeth
United StatesThe 4th floor hallway had an odd smell, like a plumbing and drain issue. Also, the walkway, in the back entrance to parking lot, is very sticky. It needs to be washed down more frequently or something.
The location is great and the rooms are comfortable. It has some nice touches like the free coffee, water bottle filling stations, and newspaper.
Stayed in April 2025
Thessaloniki, Greece
Norfolk, USA
Ao Nang Beach, Thailand
Cambridge, UK
Montfoort, Netherlands
Frigole, Italy
Budva, Montenegro
Dublin, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content