No elevator

Location was great and rooms were large

Stayed in August 2025

That a housekeeper came into our room to change towels (I suppose) a while after us checking into the room and getting ready for bedtime. It just seemed very odd and out of place.

It was accessible, comfortable and clean. I appreciated the variety of options for breakfast as well.

Stayed in August 2025

The breakfast was awful. Typical powdered eggs or whatever, turkey sausage I think, potatoes that were literally brought from the fridge to the chafing dish. Still cold as all hell. It was so bad it was kind of laughable to be honest. Most of the people there lasted about 5 min in there and bailed out.

The location was pretty good and the room was not bad. Nothing spectacular by any means.

Stayed in July 2025

I would have appreciated having an option to make tea in my room, not just coffee. Also, the WiFi was not working.

The location was very convenient, and the room was very clean and had plenty of space. The staff were very nice and helpful.

Stayed in May 2025

The mattress was too soft for my liking.

Property was clean and well located for the purpose of my trip. Staff were friendly.

Stayed in May 2025

Clean

Stayed in March 2025

Noise above me. Guest walking around late at night

Breakfast was nice. Room was larger than expected

Stayed in February 2025

My room was next to the office and was very noisy.

The facility was clean and close to Stanford orthopedic medical center.

Stayed in January 2025

1. Not easy access to the charger - needed extra app. 2. It was a little bit noisy. 3. The couch was not so comfortable to sleep. 4. Light in the room was limited. However, there are minor problems. Generally, we were satisfied, and the offer covered the reality.

1. Friendly and supportive staff focused on generating solutions. 2. Breakfast - typical American. However, it was enough diversed. 3. Free parking slot 4. Good connection to San Francisco - 10 minutes drive to Caltrain station with good parking by the station (Redwood) 5. Enough space in the room for 5 persons family (2 double beds and 1 sofa). 6. It was clean, and the room had everything that was mentioned in the offer.

Stayed in December 2024

Clean , comfy beds , overall great condition , had room fully equipped , no issues with noise. Definitely coming back if I’m in the area

Stayed in December 2024

It was clean and quiet. The staff was polite and very responsive.

Stayed in September 2024

The parking area is tight. The traffic and street parking make it difficult to exit ,

Very good room with comfortable furnishings .

Stayed in July 2024

This hotel room has poor sound insulation; you can hear guests in other rooms talking, snoring, and watching TV.

Staff members are nice

Stayed in June 2024

Good

Stayed in May 2024

Service

Bed

Stayed in April 2024

Car noise at night was a little annoying, but it did quite down eventully.

Breakfast was somewhay genneric, but good. Location was perfect for my purposes. The standout thing was Gigi, your front desk attendant. I was having major commputer conection problems. She went out of her way, when she wasn't handling other people, to help me and involve your IT person. I thought she was exceptional. Sheery attitude, caring, thoughtful. She is a keeper!!

Stayed in April 2024

The stairs could be covered- very inconvenient when raining

The room was renewed. Wood floor, comfy bed, updated bathroom

Stayed in February 2024

Rooms are big and clean, the staff was polite, breakfast was good.

Stayed in December 2023

It’s a busy intersection, at times I can hear cars racing by.

The property is located walking distance from a grocery store and a Jack In The Box.

Stayed in December 2023

All good

Great check in guy with very helpful hints to navigate the area . Very informed on closures of roads and restaurant recommendations

Stayed in October 2023

They don’t clean the room on a daily bases if you don’t tell them to. I guess most guests stay for a night only due to work

Rooms were new and furniture is nice Breakfast is enough

Stayed in September 2023

As above in previous comment

It was not that great. Did not like the push coffee machine, did not taste good. Food was luke warm-cold.

Stayed in October 2023

Water leaking from under the Refrigerator cabinet made us worry. Hard to find a decent eatery nearby.

Liked your breakfast and AC was quiet, slept well

Stayed in September 2023

My room appeared clean. However, it looked like some made coffee and the spots from that were still on the counter. The table in front or below the TV had dried up blood in two different places, and the toilet didn't look cleaned. Was really weird as the bed was clean and the floors were clean, but maybe and oversight by housekeeping staff.

Loved the front desk check-in staff very friendly and helpful

Stayed in August 2023