Reviews of Ramada by Wyndham Cocoa 3 stars
4225 King Street, Cocoa, FL 32926, United States
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewNothing
The 1st room was nasty tub not clean odor. Second room had mold on walk. The staff was rude. Communication was horrible. I was beyond disappointed and definitely pissed at how I was treated.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewIt was clean
Dear Kim, Thank you for your feedback. It is great to know that you found the property clean, as cleanliness is one of the most important parts of a comfortable stay. Simple, positive notes like yours are very reassuring for future guests. Sincerely, Hotel Manager
Dear Kim, Thank you for your feedback. It is great to know that you found the property clean, as cleanliness is one of the most important parts of a comfortable stay. Simple, positive notes like yours are very reassuring for future guests.… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDear Bradley, Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better. Sincerely, Hotel Manager
Dear Bradley, Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. W… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRoom set up was nice Pool was nice
Didn't have wash clothes in room and took about 2hrs to get Floor of room was disgusting. Our feet were black after walking around after finally getting showers. Pics Included are from walking out of bathroom to bed, right after shower. That's how filthy it was.
Dear Kristin, Thank you for leaving such a detailed review. It is great to hear that you liked the room setup and enjoyed the pool, but it is concerning that your stay was impacted by missing essentials and the condition of the floors. Having to wait for basic items like washcloths and experiencing such cleanliness issues understandably takes away from overall comfort. Your honest feedback is very valuable, as it highlights important areas where attention and improvement are needed to ensure a consistently positive guest experience. Sincerely, Hotel Manager
Dear Kristin, Thank you for leaving such a detailed review. It is great to hear that you liked the room setup and enjoyed the pool, but it is concerning that your stay was impacted by missing essentials and the condition of the floors. Hav… Show more
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewWas close to port and friendly staff
Rooms were not well kept the stars were high and we had to Load suitcases up the stairs. We didn’t have safety boxes in the room. Breakfast was awful
Dear Heather, Thank you for sharing your feedback. We are pleased to know you appreciated our convenient location near the port and the friendliness of our staff. At the same time, your comments about the condition of the rooms, the lack of safety boxes, and the breakfast experience are important and will be carefully reviewed. Providing comfort and convenience is always our goal, and we look forward to welcoming you again with improvements that enhance your stay. Sincerely, Hotel Manager
Dear Heather, Thank you for sharing your feedback. We are pleased to know you appreciated our convenient location near the port and the friendliness of our staff. At the same time, your comments about the condition of the rooms, the lack o… Show more
Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing not well kept, looks like up coming construction remodel which is way over due. Your company should tell customers when this type of repair work is going on, definitely doesn’t show up in the pictures you’re company advertised. What a disappointment.
Wasn’t well kept & as stated in my 1st question response & the sidewalks out front were used for some supplies for up coming repairs I hope because it’s well over due. Sidewalks are for people not construction materials, & I’m disabled and don’t walk well on uneven ground.
Dear Keith, Thank you for taking the time to share such a detailed review. Your comments highlight important areas where improvement is needed, from service at the front desk to better communication regarding construction updates. We understand how important accessibility and safety are, especially for guests with mobility challenges, and your perspective is very valuable. Feedback like yours helps guide our focus toward creating a more reliable and comfortable experience for every guest. We appreciate your honest input on your stay. Sincerely, Hotel Management
Dear Keith, Thank you for taking the time to share such a detailed review. Your comments highlight important areas where improvement is needed, from service at the front desk to better communication regarding construction updates. We under… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation
Far too many noises from neighbouring rooms and passages. Facilities were not as clean as would hope. Rude and unreasonable communication on pre check in.
Dear Simon, Thank you for sharing your feedback. We are glad the location suited your needs. Your comments regarding noise, cleanliness, and communication during the pre check in process have been noted for review with our team. We aim to provide a comfortable, well-maintained environment and professional service, and your observations will help us focus on areas that can be improved for a better guest experience in the future. Sincerely, Hotel Manager
Dear Simon, Thank you for sharing your feedback. We are glad the location suited your needs. Your comments regarding noise, cleanliness, and communication during the pre check in process have been noted for review with our team. We aim to … Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNothing
The place needs maintenance, the bathtub was clogged, other guests smoke cigarettes and marijuana in front of the rooms and the smoke and bad smell enter the uni room.
Dear Adriana, We maintain ongoing maintenance checks and address any reported issues promptly, including plumbing concerns such as a clogged bathtub. Our hotel enforces a non-smoking policy in designated areas, and any violation is acted upon immediately to maintain a comfortable environment for all guests. Your comments will be reviewed with our team to strengthen enforcement and upkeep, ensuring a cleaner and more pleasant atmosphere throughout the property. Sincerely, Hotel Manager
Dear Adriana, We maintain ongoing maintenance checks and address any reported issues promptly, including plumbing concerns such as a clogged bathtub. Our hotel enforces a non-smoking policy in designated areas, and any violation is acted u… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was ok.The choices weren’t great but it did the job .the area was clean and the staff was patient with us on Sunday
Cleanliness ,of the room and not enough cleanliness of the grounds
Dear Annette, It is good to know you felt safe during your stay and that the breakfast and service met your needs. We appreciate your remarks about the cleanliness of the grounds, as well as the positive note on your room’s upkeep. Your feedback will be shared with our team so we can ensure the exterior areas reflect the same level of care and attention as the inside, creating a consistently welcoming environment for all guests. Sincerely, Hotel Manager
Dear Annette, It is good to know you felt safe during your stay and that the breakfast and service met your needs. We appreciate your remarks about the cleanliness of the grounds, as well as the positive note on your room’s upkeep. Your fe… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewMom said the coffee was not as bad as she expected it to be.
Breakfast was terrible. Flavor yuck and cold. Took forever to get one of our rooms. Looked like they had no clue what to do. People sleeping in their cars in the parking lot. Kids playing in the parking lot. Looked to be living there. Guy walking around with a plunger from room to room. Not comforting. Trash and cigarettes lying around everywhere and the pool. Smelled. Staff not overly friendly or helpful.
Dear Kristy, Thank you for sharing your experience. Your feedback highlights several concerns that require serious attention, and we regret that the environment and service did not meet expectations. Cleanliness, guest comfort, and a welcoming atmosphere are essential, and your comments help identify areas in need of improvement. Observations like yours are valuable as we work to ensure a safer, more pleasant, and professionally managed stay for all guests moving forward. Sincerely, Hotel Management
Dear Kristy, Thank you for sharing your experience. Your feedback highlights several concerns that require serious attention, and we regret that the environment and service did not meet expectations. Cleanliness, guest comfort, and a welco… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewYou could park right outside your door
The facilities didn’t match the pictures and were a little outdated for sure
Dear Sheree, Thank you for your feedback. We are glad the convenience of parking right outside your door was a positive aspect of your stay. Your comments about the facilities and how they compared to expectations are appreciated and will be shared with our team as we evaluate areas for future updates. We value your input. Sincerely, Hotel Manager
Dear Sheree, Thank you for your feedback. We are glad the convenience of parking right outside your door was a positive aspect of your stay. Your comments about the facilities and how they compared to expectations are appreciated and will … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything was good the location was great
Dear William, We are pleased to hear that you had a positive stay and that the location worked out well for your plans. It is always rewarding to know our guests found everything in good order. Thank you for taking a moment to share your experience. We look forward to welcoming you again and hope your next visit is just as pleasant and convenient. Sincerely, Hotel Manager
Dear William, We are pleased to hear that you had a positive stay and that the location worked out well for your plans. It is always rewarding to know our guests found everything in good order. Thank you for taking a moment to share your e… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNothing!!!
Bed pillows were 1/2 sized. There were more residents the guests. No breakfast was served!! The distance to the location we were going was not even close to what we were told. The door frame to the room was rusting off and blowing light, heat into the room. The fridge did not work and leaked water all ove rthe floor. The walls were damaged and repaired by a small child or a blind person.Did not feel safe leaving the car in the parking lot. The parking lot gave the feeling that "COPS" WERE ABOUT TO RAID THE PLACE!!! Just awful!!!! I want a refund!!! Worst hotel experience of my life!!!!
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation was convenient for heading to port the next day
Seemed really run down. I wouldn't have let my dog swim in the pool. There was puke in the exercise room on the wall and floor, and considering it was there at check in and still there the next day, we weren't even considering partaking if the free breakfast that was offered as part of our stay.
Dear Stacy, Thank you for taking the time to share your experience. While we are glad the location suited your travel plans, we understand your concerns regarding the condition of the facilities. The issues you described do not reflect the standards we aim to provide, and they will be addressed internally with urgency. Your observations are important to us as we work to improve both cleanliness and guest comfort. We appreciate you choosing to stay with us. Sincerely, Hotel Manager
Dear Stacy, Thank you for taking the time to share your experience. While we are glad the location suited your travel plans, we understand your concerns regarding the condition of the facilities. The issues you described do not reflect the… Show more
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewKevin he was the nicest thing there
Girl at the front desk when we checked in nasty rude on accommodating nasty nasty food cold please how old is that gravy how much water did she add to it and can't you heat it up so at least it can gum itself up so it looks like gravy why do we got to have curdled milk why wouldn't you go to get cereal do you have to have curdled milk first thing in the morning no creamers for your coffee everybody's drinking coffee there's no creamers for your coffee now I need a fork where do I go for a fork because there's no forks out so I got to go to the front desk and ask for forks so she brings the forks and where do you think she does she puts the handle inside and leaves the forks sticking straight up so everybody now is touching my fork thank you so I thought okay I'm going to go out here look at the pool pools locked how come the pool's locked it 9:00 10:00 oh I forgot to open it okay well let's open the pool the toilet come on the toilet it rocks you to sleep and then once you're asleep if you slide too much the toilet seat to slide you right into the bathtub this is very very scary for old people the only person that I even associated with was Kevin again all the aggravation I guess it started at chicken with the girl who was just on accommodating to the customer she's really the one that caused this review because like I said it started with that and I never let it in because of the aggravation but I would never stay here again and I would never recommend it to not one single person and I'll put it on every site that I can go to tell your girl at the front desk she cost you customers
Dear Joeann, Thank you for taking the time to share such a detailed account of your experience. We are very sorry to hear that your stay was marked by frustration and disappointment, particularly in regard to service, cleanliness, and maintenance concerns. Your description makes it clear that multiple aspects of your visit did not meet expectations. On a positive note, we are glad that Kevin left a favorable impression and provided a level of service that stood out. Your feedback will be carefully documented and shared with management for immediate review and corrective action. Guest comfort and respectful service are non-negotiable, and your input is essential in addressing serious concerns. Sincerely, Hotel Management
Dear Joeann, Thank you for taking the time to share such a detailed account of your experience. We are very sorry to hear that your stay was marked by frustration and disappointment, particularly in regard to service, cleanliness, and main… Show more