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Reviews of Best Western Chieftain Inn 3 stars

1017 North Wenatchee Avenue, Wenatchee, WA 98801, United States

#14 of 23 hotels in Wenatchee

Guests' Choice

Review score

Based on 474 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Comfortable room in a great area
    • Leisure trip
    • Group
    • King Room with Hot Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Got a king room with hot tub, it was a jetted tub not as big as hoped for but still nice. No elevator made lots of trips. Had registered for 3 adults for two days and only got 2 towels asked for one more the first night was given not a bath towel very small as all adults kind of uncomfortable. We had the room cleaned and hoped for a third towel but again didn’t get one so that was not ideal.

    Great location and room was a great size. Easy to find the room. Check in and out were a breeze. Breakfast was nice not just muffins and toast and cereal. Nice pool outside. Nice property. Close to lots of things to do

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds were comfortable but getting saggy.

    The location is great. The pool and hot tub were fantastic.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    It's a great place to lay your head.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They're working on it, but it's just a little dated and worn out.

    The staff are exceptional and friendly. Hope always asks if you're doing ok or need anything. The gentleman at the front desk is always friendly and easy to work with. And if I need something all I have to do is ask and he usually fixes it for me.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    7.0
    We will not go back there as I did not have the strength in my legs for the toilet. I did ask if all the all the rooms w
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The baby toilets. I almost fell every time I had to go.

    Easy to get to and a lot of restaurants around it..

    Stayed in August 2025

  • Reviewed: 20 July 2025

    7.0
    Needs a remodel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs a remodel. The long hallways are poorly lit and go downhill since the hotel is on a slope. I felt like I was heading down to a subway station. The room smelled of cigarette smoke and mildew.

    The room is large. Plenty of room for my husband, myself, and our two teenage daughters. There are two sinks/vanities, so very nice having two daughters. Despite the age, the room seemed clean.

    Stayed in July 2025

  • Reviewed: 4 June 2025

    8.0
    Mind ya business.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That you can't have friends come visit.

    Check-in was simple and the staff was nice.

    Stayed in June 2025

  • Reviewed: 13 March 2025

    7.0
    Good
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was the best

    Stayed in February 2025

  • Reviewed: 30 December 2024

    8.0
    Overall great and would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Weird smell in the room. Breakfast was very short during the weekday, not much choice and staff was a bit unfriendly. They wouldn’t even let you take a yogurt if it was one minute over breakfast time.

    Clean, comfortable, easy access to Leavenworth by car.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Great breakfast, big and comfortable room

    Stayed in December 2024

  • Reviewed: 24 December 2024

    8.0
    This is a great affordable, family friendly, clean and comfortable motel with a great hot breakfast!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t like how small the bathroom was, and how the door was positioned to where you couldn’t open it with someone in there. The toilet didn’t flush very well, maybe a plumbing issue? Also the road noise was quite loud.

    We liked the room, the included hot breakfast, and the amazing affordable rates!

    Stayed in December 2024

  • Reviewed: 22 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I dont like that the bed is so close to the A/C and heater. We got two queen beds. The toilet seats are so small, and the toilet paper are so low quality.

    I like the cleanliness, and decorations with nature images at the lobby.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    6.0
    First time having issues
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The main sink was missing the aerator/screen on the faucet causing the water to just gush out. The toilet took 3-4 flushes to clear the bowl. The electrical outlets were very loose, had a hard time keeping things plugged in. I use a CPAP machine and it came unplugged during the night with the machine sitting on the floor next to the outlet. I've stayed here a few times before and this was the only time I've had any issues.

    The staff was great, as usual. The breakfast was good. The room was clean, housekeeping did a good job.

    Stayed in December 2024

  • Reviewed: 24 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Carpets needed cleaning in room.

    Breakfast was good.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Great option to stay near Leavenworth
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room has only one chair, both of us could not sit on the balcony at the same time. Yes, carpet is old, dated.

    Our room was clean and quiet on the second floor. We got a good size room the two beds were fine. Wifi, tv everything worked as expected. A good breakfast included in the price was nice, no complaints. Staff were friendly and polite.

    Stayed in October 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room had a very strong perfume/chemical smell. Staff tried to find another room, and it had a little less odor.

    Very good selection for breakfast. Friendly staff.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    7.0
    Nice stay, felt safe, good location. Bed was comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s an older property and it shows. Should have been updated years ago. Toilet seat was loose and coming off.

    Location good, front desk staff amiable and helpful. Breakfast was good, coffee was very good.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Comfortable beds, only room available in Wenatchee.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could use sprucing up outside and the carpet in the room needs cleaning.

    It is close to Leavenworth and Cashmere.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Enjoyed the room at this property. Price was right for the stay!
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette - Non-Smoking
    • Stayed 1 night

    Carpet in our room has seen better days, but it was a clean as it could be for the age it looked. Breakfast was not what I was expecting. Mini fridge that held the milk and juice as well as the condiments for bagels and toast didn't even feel on.

    The room was big and spacious. Very nice for the price we paid. King size bed and pull out couch and still plenty of room for our stuff as we had been traveling from MN for a wedding. Breakfast was a bit lacking, but it was food to fill the void. Facility is a bit dated, but the pool was nice and big, hot tub is hot and the pool wasn't too cold, for being outside.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool looked run down and dirty. This was the first pool I have had at a hotel that I didn’t want to swim in. They lock the milk/creamo fridge at 0900 sharp so you can’t even get a coffee in the morning unless you are there prior. The staff running the kitchen refused to unlock it even though she was there.

    Nice, big rooms for a great price

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Breakfast was great. Clean place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff at night was kind of rude when answering questions. It was late when we checked in and we were being in the car for 6 hours so coming in and getting that Attitude was very disappointed.

    Close to stores

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Convenient, friendly, comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Perfumed scent when AC fan went on was not great.

    Staff was nice, smiling & helpful. Breakfast was hot, good, but variety in the egg & meat offered would be nice, though tat's just getting picky. It was good.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    A Nice Place to Stay Without Any Real Concerns About the Room or Hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The coffee machine was a little tricky to figure out at first, and there was only one for a busy breakfast room, which was a little congested and harder to move through.

    A clean, well-appointed and spacious room. It was quiet and overall was perfect for our needs. The hot breakfast was good.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very comfortable and restful, thank you .
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Having to tell them when I would use the pool?

    Nice

    Stayed in July 2024

  • Reviewed: 20 July 2024

    7.0
    The location was convient, but the property is in need of some maintenance.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It appeared a bit run down. Mismatched furniture, pealing paint.

    Location was good. Good AC.

    Stayed in June 2024

Showing 1 – 25

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