Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Utah hotel reviews
  4. Kanab hotel reviews
  5. Reviews of Best Friends Roadhouse and Mercantile

Reviews of Best Friends Roadhouse and Mercantile

30 N. 300 West, Kanab, UT 84741, United States

#3 of 56 hotels in Kanab

Guests' Choice

Review score

Based on 88 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.9

  • Staff

    9.9

  • Value for money

    9.0

  • Free WiFi

    9.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 August 2025

    9.0
    Best place to take a break during your trips
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were excellent. And the dog park and the garden were so well maintained.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    great room. lovely landscaping

    Stayed in July 2025

  • Reviewed: 15 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There is nothing I can think about.

    Exceptional place to stay, especially when traveling with dogs. Very clean, comfortable beds, convenient location. Staff was very friendly and professional and went above and beyond to help.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Good place. Good sleep.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was vegan only. Tasted a bit unusual. There was no real milk for coffee, only oa milk and almond milk. My wife mentioned that there was a very light smell of a dog, but that is understandable as people can stay here with animals, personal ones and from shelter.

    The rooms are spacious and beds are comfortable. Bathrooms are good. Very spacious. The Hotel supports the animal sanctuary. Very beautiful outside, surrounded by red Rock canyon .

    Stayed in May 2025

  • Reviewed: 19 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very dog friendly

    Stayed in May 2025

  • Reviewed: 19 May 2025

    10
    Exceptional place to stay in Kenab
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing at all !

    Everything about this place is fabulous . The room is great , the bed comfortable and the breakfast good .

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Fantastic place, excellent value for money, absolutely reccommend it
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t stay longer

    Beautiful place, location, and staff! Couldn’t have asked for a better place!

    Stayed in May 2025

  • Reviewed: 11 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff there was great. Got some good tips for activities around the area. I’m not a dog owner. I don’t mind dogs , it’s the owners that bother me. some leave their dogs, in the room, whining while their owners go someplace🙄

    Stayed in April 2025

  • Reviewed: 7 February 2025

    10
    FABULOUS PLACE, extremely friendly staff, my Golden's gave this place a triple woof woof!
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night

    The only thing I didn't like is that my stay was too quick! We were only there for 1 night as we were just passing through town and didn't have a lot of time to dilly dally!

    When I booked this place, I had NO idea what I was booking. If you are an animal lover, this place is FANTASTIC! The room was equipped with everything you need for your pups! Dog bowls, a cute little pawprint sticker on the toilet paper roll (yes, that made me smile)! They have a pull-out dog bed at the foot of the bed and provided awesome treats for the boys (puppies) upon arrival. The Mercantile is amazing and all profits go back into the animal sanctuary operation! If you are looking for a place to cater to your animals, look no further, you will LOVE it! The dog park area is super cool, and they also have a doggie spa area so you could bathe your puppers too! I was so taken with this place that I am hopeful to go back and volunteer at the Animal Sanctuary!

    Stayed in February 2025

  • Reviewed: 17 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Super pet friendly! They dog park is big and clean. They have complimentary dog wash station and laundry. The rooms were super clean and styled beautifully.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    10
    Great place to stay, happy people, clean and our dog loved it
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was great.

    Stayed in November 2024

  • Reviewed: 11 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely facilities and room.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    10
    Loved it!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved it!

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    If you are traveling with your dog, this is THE place to stay in Kanab.
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast included in stay could be improved. Instant oatmeal in a bag and with hot water was a bit of a let down. As a wine drinker, I wish room would have had actual glasses rather than only paper cups.

    Great rooms and especially wonderful if you’re bringing your dog as it has all kinds of amenities that accommodate your pup. Quiet, clean, modern, dog friendly, great location.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t realize when I made the reservation that it was a pet friendly/welcome hotel.

    Very clean and welcoming.

    Stayed in September 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, owners

    Staff, location and cleaness

    Stayed in August 2024

  • Reviewed: 9 July 2024

    9.0
    Loved it
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    What a great staff and what a wonderful reason for this hotel.

    Stayed in July 2024

  • Reviewed: 29 May 2024

    10
    Great stay esp if you have dogs or cats
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Second floor for seniors. Staff offered to help tho. We managed

    Beautiful Clean Top Notch!!! Very high tech too

    Stayed in May 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    EVERYTHING! One of the top hotels we've stayed in the world! Can't wait to go back!

    Stayed in April 2024

  • Reviewed: 24 January 2024

    10
    Fun for the dog, a peace of mind for the humans, clean, comfortable environment!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The price was definitely high, it would have been nice to have a microwave to heat up food(not a deal breaker) & breakfast options.

    This place was the most dog inclusive facility I’ve ever been to. It’s been a real struggle to find accommodations that did not charge an arm and a leg, that was clean, comfortable and quiet & smoke free. I was initially skeptical how close the rooms were to each other, but you couldn’t hear the person in the next room and that’s real important when you have a reactive dog. My dog settled easily in the room, even when I had to step out. The location was nearby a lot of hiking trails & the people were friendly and very helpful.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    10
    It’s an inspirational place staffed by animal lovers…some folks might look at nightly rate and think it’s a bit high…tru
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely Nothing

    This is an exceptional place….dedicated to the mission of the best friends No Kill approach to animal rescue…but beyond that a unique and comfortable property

    Stayed in January 2024

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s really like at home

    Stayed in November 2023

  • Reviewed: 4 November 2023

    10
    Amazing experience. Happy to support their goals!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was plant based and fresh. Coffee was good.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    10
    Wonderful experience.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved how dog focused it was. There is a dog park, treats waiting in your room, a dog bed. The place was very fancy. Would’ve loved to stay longer.

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!