The out side could have been better maintained, at least at our unit. The restaurant we ate at seemed to be just getting bye, as they did not have the wine as listed on their menu and the pizza was good flavor but minimal amount of chicken on it.

Nice setting

Stayed in August 2025

sofa bed was uncomfortable. kitchen faucet was broken. Refrigerator was too small, the listing showed a full size frig.

pool / hot tub, mini golf, hiking trails, proximity to Mt. Bachelor

Stayed in April 2025

There was no seating in the living room area once the couch was made into a bed. The bar stools were available but an additional 2 chairs might have been nice.

The king sized bed in the one bedroom unit was comfortable and had nice bedding. The pull out couch also had adequate bedding. Although it was a walk through bathroom, this worked well without any problems for one adult and 2 teenagers. In the kitchenette there was a long bar area with 4 very comfortable bar stools. There were also adequate dishes and cooking tool supplied. There was a small table and 2 chairs available on the deck for seating.

Stayed in April 2025

such a big amount was withheld from the deposit. on the first day of stay the heating stopped working in the living room, they promised to fix the heating for me, but they never did, the small heater that was given to me after asking to fix it was not enough, and my whole family had to sleep on one bed in the bedroom, I don't think that's what I wanted to get on vacation. The key to the apartment did not work, and every time I had to call and send a message to change the key, while we with the jacuzzi, which was very far from our room, with the children are waiting for them to bring us the key, and the last time we were told to come and warm up in the lobby. the promised gift card for the inconvenience was not given.

Stayed in February 2025

Broken shower rod toilets to low.

Stayed in November 2024

The bed wasn't very comfortable, so unfortunately we didn't sleep well. Also. When checking in, we learned we had won another vacation stay and had to go to a seminar to learn about the company. We got several phone calls reminding us and then at the meeting, it went way longer than we were told, the lady became very pushy to the point of almost being rude when we said we were not interested. We were on this trip to celebrate our 21st wedding anniversary and wanted a relaxing, enjoyable couple of days. The constant reminders of the seminar and then the rude lady almost ruined our trip. Actually made us wish we had stayed somewhere else.

The location is quiet and absolutely beautiful.

Stayed in September 2024

After the first check in, you get shuffled off to another person to complete your check in and this is where they try to get you to attend a time share presentation. We were told we “won” a free week at any of their locations, asked us where we would likely use it, then proceeded to set up an appointment for their pitch the next day. They said it was an open house format to get info but then said you meet with someone to answer questions. After charging me $40 to essentially pay the salesperson and booking for the next day you can go to your room. I didn’t attend and let them keep the $40. This is not something I want to do on my vacation.

We stayed in a one bedroom suite. It had a separate living and dining area and kitchen. And there was an extra full bathroom. Clean. On site restaurant has good food. Workout facility was nice.

Stayed in July 2024

Beautiful property. Lots of stuff to do.

Stayed in May 2024

The resort is aging and in need of some upkeep; A/C wasn't working. They are motivated to sell time shares so be careful of the sales pitch. I thought I was getting a room with a kitchen but realized when I arrived that I'd reserved the wrong type of room & had no place to prepare food. My mistake. We were on the 3rd floor, no elevator, so carrying heavy bags and coolers was some effort. I would stay there again but I'd get a different type of room and try to stay on the 1st or 2nd floor. Would have loved to have a morning coffee bar at the on-site restaurant. I think people would pay for coffee drinks. The restaurant is not open for breakfast or lunch. A coffee bar concession might be worth them considering for the future.

The location in Bend was very nice. It's a great place to meet up with multiple family members or friends. There are easy walks and hiking trails within the area. The balcony had a lovely view. It was very pleasant sitting there in the evenings. The pools and games are inviting and it was a very family friendly atmosphere. I enjoyed watching my grandchildren having a good time and interacting with other kids.

Stayed in July 2023

The AC unit didn't work really well. It was pretty warm in the room. At first it was blowing out hot air, but one of the maintenance workers came to help. He got it blowing cooler air, but it still didn't totally cool down the room during our visit.

The pool area was excellent. The temperature of the water was amazing and the grounds were clean. It's a great location.

Stayed in July 2023

I did not appreciate the staff that wouldn’t take no for an answer when they were trying to sell us on a time share. We stood there for 45 minutes telling the employee that we were not interested and that we had just drive 4 hours and were tired.

Stayed in May 2023

they tried to talk me into a timeshare meeting during check in and wasted 45 mins on my checking in. the pool and hot tub were over run by children and families that seemed to be locals with some sort of pool membership , there were no adult only facilities and it was a bit crazy!

location , room comfortable and clean

Stayed in April 2023

got there at 4:30 pm. checked in and got the keys, but when I opened my room the house keeper had just begun to clean our room. it wasn’t really for us.

friendly staff, clean rooms and great views.

Stayed in December 2022

it’s a time-share so they push you to do the sales pitch. also, our were really old and the mattress was extremely hard.

The property has some really great amenities, like the pools, sauna, putt-putt and fitness center.

Stayed in October 2022

We booked through Booking.com but after our initial check in, we were told the check in would be completed by another member of staff. This person was a salesperson for World Mark and tried very aggressively to sell us a timeshare. After fifteen minutes of telling her we were not interested, we finally said, "enough! We simply want to pay what we expected to pay and have our vacation." This experience left a bad taste in our mouths. Had I known this was part of the deal, I would not have used the resort. Other than that, we had a very pleasant stay.

The resort is very pleasant. There is a lot of open space and the landscaping is quite lovely. Our room was spacious with a great outlook.

Stayed in October 2022

The toilet seat was really low to ground. There needs to be more update technology in the rooms. Like no usb plug to the alarm clock or TV. I forgot to bring my charging plug and it made it hard to charge my Phone. I expected to have that in a resort

The scenery

Stayed in September 2022

Honestly not really sure. As someone who hasn’t travelled as much to many resorts as I would like to I don’t have anything to compare it to and it was just an all around good place to be. It also just gave us activities to do when we weren’t sight seeing or doing activities downtown.

We loved all of the facilities and activities that were accessible. It gave us a nice place to hang out at night and still have a good time around a fire even after a long day of activities. Very comfortable and friendly staff.

Stayed in September 2022

The market. Very rude people that work there. They wouldn't brew coffee when asked for some. They opened at 8 in the morning and wouldn't unlock the door we were waiting at. Four of them were in there and ignored us. Very disappointing.

It's a beautiful resort.

Stayed in August 2025

I guess it would be the fact that we missed out on breakfast if it was complimentary. Kind of disappoints me if this is the case.

Did not have breakfast. When I asked the concierge what was complimentary and if food was complimentary he said the pool , sauna, were complimentary. Did not know breakfast was included or i would've taken my 4 kids down to have breakfast.

Stayed in March 2025

Property was great. My only complaint was it didn’t snow while we were there. But not really anything the resort could do about that.

Great location, very clean and so much to do. Still mind blowing that the hot tubs and pools are heated and open during the winter.

Stayed in January 2025

The large pool was closed during the middle of a hot summer! The small pool was too jam packed to even get in.

Location

Stayed in July 2024

There was misrepresentation from the concierge who stated that we had been awarded a free holiday by Booking.com. To claim it we needed to make a refundable deposit of $40 and attend a meeting. As soon as we realised it was a timeshare sale we asked for return of our deposit and were told it would be returned within 3 days. Two weeks, several calls and emails later and no refundable deposit return. We were lied to ……

Stayed in July 2024

Half side of the pool area was being remodeled and blocked so the whole resort only had access to one pool and one hot tub. It felt crowded m. This wasn’t communicated to us at all prior to arrival.

The 3-bedroom condo was in a clean condition with very comfy beds and a TV in each bedroom and one in the living room.

Stayed in July 2024

Bed was sunk in the middle and some tile was missing in the pool. Not huge deals would return.

Property was lovely. Pool was warm, everyone was very friendly

Stayed in February 2024