465 Vann Drive, Jackson, TN 38305, United States
#19 of 29 hotels in Jackson
Guests' ChoiceBased on 853 hotel reviews
7.2Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.5
Staff
7.7
Value for money
7.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Hall
United StatesThe staff was not really friendly at all. They were somewhat unavailable when needed.
Stayed in August 2025
Reviewed: 28 August 2025
Leslie
United StatesA little more attention to detail would go a long ways. All of the corners of the room were dirty/dusty. Fresh paint throughout is needed
The bedding and room Was overall clean
Stayed in August 2025
Reviewed: 28 August 2025
Erica
United StatesJacuzzi room smelled , need a remodeling on inside.
Location
Stayed in August 2025
Reviewed: 5 August 2025
Glenda
United StatesThe pool was cloudy and there was a strong chlorine smell in the room
Convenient location to I-40 and other services. Beds were comfortable.
Stayed in July 2025
Reviewed: 9 July 2025
Ronniestine
United StatesThe white lady at the front desk, very rude and entitled. She should be apart of the cleaning crew and not at the front desk greetings paying customers.
The comfort of my overall stay.
Stayed in June 2025
Reviewed: 4 July 2025
Cook
United StatesI did the online checkin and it was a waste of time. She still asked me for all the same stuff. I told her I had done the online checkin and she said I had not because she would have the info. She later said simetimes Baymont/Wyndham doesnt send it. Very frustrating and insulting that she suggested I was lying.
The location, quality of bed, the indoor pool were all good.
Stayed in July 2025
Reviewed: 29 June 2025
Lesa
United StatesIt was a bit dated and overpriced for the condition of the hotel.
The property was in a good location right off of the highway. It was clean and comfortable.
Stayed in June 2025
Reviewed: 18 May 2025
Vickie
United StatesNo towles in pool area / staff said she couldn't give extra. Not enough breakfast/ they were out by 8 am when we checked out. Supposed to be served 6 am until 9 am front desk said they wouldn't set anymore out.
Loved the Comfy beds and clean showers
Stayed in May 2025
Reviewed: 27 April 2025
Heather
United StatesSeedy people hanging out in the parking lot over night.
Ok location, easy in and out. Staff was good to work with.
Stayed in April 2025
Reviewed: 7 April 2025
Mary
United StatesWe tried to use the pool and was told it was shut down even those there wasn’t and signs posted.
The hot breakfast
Stayed in April 2025
Reviewed: 18 March 2025
Nancy
United StatesFirst room beds looked nor clean.sheets looked so wrinkled not sure if clean so asked for a room change. And she changed it.
Location
Stayed in March 2025
Reviewed: 28 February 2025
Valerie
United StatesThe precheck in did not work. I had to do everything I did on the precheck with the desk clerk. The precheck also assigned an upstairs room and there isn't an elevator. We specifically requested downstairs due to health reasons. Fortunately, even though the desk clerk was frustrated, she was able to get us checked into a downstairs room. No coffee pot in the room.
I like the location, price and way the staff helped us with a problem at check in.
Stayed in February 2025
Reviewed: 28 February 2025
Mayberry
United StatesHot tub was cemented over, outdated flat screen TV's, no elevators
Presidential suite was nice. Good size and enjoyed the whirlpool.
Stayed in February 2025
Reviewed: 18 January 2025
Trittany
United StatesThe young lady that was on duty was so pleasant
Stayed in January 2025
Reviewed: 19 December 2024
Nancy
United StatesWe stay here every yr when heading south. Comfortable and location good
Stayed in December 2024
Reviewed: 4 December 2024
Harrelson
United StatesThey used WAY too much bleach/cleaning supplies on the sheets. It was so bad my pajamas smelled like it two days later.
It was close to the people I was visiting and stores.
Stayed in November 2024
Reviewed: 4 December 2024
Dawn
United StatesMattresses too hard. Maybe add some quilted mattress pads. That would be cost effective and help comfort greatly.
Did not have breakfast. Linens were comfortable.
Stayed in December 2024
Reviewed: 4 December 2024
Carl
United KingdomThe pool was closed
The car and room were close together. Lots of eating places nearby and things to do. Breakfast was great with plenty of choices.
Stayed in December 2024
Reviewed: 18 November 2024
Jill
United StatesThere was no coffee maker in the room which was very disappointing. Had to get dressed and go to the lobby for coffee in the morning. There was no elevator to the 2nd floor and we weren't aware until we went to our room. The lighting in the room was poor. The toilet was very low.
The room was very clean and comfortable. The breakfast was wonderful!
Stayed in November 2024
Reviewed: 24 October 2024
Mary
United StatesClean. Nice breakfast menu.
Stayed in October 2024
Reviewed: 22 October 2024
William
United StatesNothing
Easy access
Stayed in October 2024
Reviewed: 14 October 2024
Valerie
United StatesAir conditioner wasn't getting cool enough, needs to be fixed. Floor vinyl is coming up needs to be fixed. bathtub faucet needs to be replaced. old things in rooms like this need to be taken care of. Good clean place to stay just needs to be fixed up a little bit here and there.
it was very clean, staff was friendly.
Stayed in October 2024
Reviewed: 1 October 2024
Darrel
United StatesThe bed was a bit hard, but comfortable. The room was dated but clean and in good condition. The parking lot we not well lit. All these are petty complaints that will not keep us from another stay.
The room was nice and clean. Plus a hot breakfast was a bonus. The staff was friendly and helpful. There was little road noise so sleeping was easy.
Stayed in September 2024
Reviewed: 17 September 2024
Paula
United StatesThe TV had NO guide for the channels….plus, TV didn’t have very good reception and the WiFi wasn’t very good either…hair dryer didn’t work…the carpet needed cleaned…not much to choose from for breakfast
It was in a good location for us to get up; have some breakfast and get on the road towards home…
Stayed in September 2024
Carmiano, Italy
Szentendre, Hungary
Zebrzydowice, Poland
Ajmer, India
Rome, Italy
Wernigerode, Germany
Benitses, Greece
Matera, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content