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  5. Reviews of Baymont by Wyndham Jackson

Reviews of Baymont by Wyndham Jackson 3 stars

465 Vann Drive, Jackson, TN 38305, United States

#19 of 29 hotels in Jackson

Guests' Choice

Review score

Based on 853 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    7.7

  • Value for money

    7.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 5 September 2025

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not really friendly at all. They were somewhat unavailable when needed.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good value. Decent, basic hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little more attention to detail would go a long ways. All of the corners of the room were dirty/dusty. Fresh paint throughout is needed

    The bedding and room Was overall clean

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Overall decent for the price and location. Restaurant and stores are nearby as well
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Jacuzzi room smelled , need a remodeling on inside.

    Location

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    A good place to reset for the night
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was cloudy and there was a strong chlorine smell in the room

    Convenient location to I-40 and other services. Beds were comfortable.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Clean and comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The white lady at the front desk, very rude and entitled. She should be apart of the cleaning crew and not at the front desk greetings paying customers.

    The comfort of my overall stay.

    Stayed in June 2025

  • Reviewed: 4 July 2025

    6.0
    Fair accomodations, poor customer service.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did the online checkin and it was a waste of time. She still asked me for all the same stuff. I told her I had done the online checkin and she said I had not because she would have the info. She later said simetimes Baymont/Wyndham doesnt send it. Very frustrating and insulting that she suggested I was lying.

    The location, quality of bed, the indoor pool were all good.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    Clean and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a bit dated and overpriced for the condition of the hotel.

    The property was in a good location right off of the highway. It was clean and comfortable.

    Stayed in June 2025

  • Reviewed: 18 May 2025

    8.0
    Low staffing/ not enough amenities for the amount of customers
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No towles in pool area / staff said she couldn't give extra. Not enough breakfast/ they were out by 8 am when we checked out. Supposed to be served 6 am until 9 am front desk said they wouldn't set anymore out.

    Loved the Comfy beds and clean showers

    Stayed in May 2025

  • Reviewed: 27 April 2025

    7.0
    A little over priced, but overall an ok stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Seedy people hanging out in the parking lot over night.

    Ok location, easy in and out. Staff was good to work with.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    It was nice and clean, and the staff was friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We tried to use the pool and was told it was shut down even those there wasn’t and signs posted.

    The hot breakfast

    Stayed in April 2025

  • Reviewed: 18 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First room beds looked nor clean.sheets looked so wrinkled not sure if clean so asked for a room change. And she changed it.

    Location

    Stayed in March 2025

  • Reviewed: 28 February 2025

    8.0
    Will stay there again, but we know what to expect.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    The precheck in did not work. I had to do everything I did on the precheck with the desk clerk. The precheck also assigned an upstairs room and there isn't an elevator. We specifically requested downstairs due to health reasons. Fortunately, even though the desk clerk was frustrated, she was able to get us checked into a downstairs room. No coffee pot in the room.

    I like the location, price and way the staff helped us with a problem at check in.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub was cemented over, outdated flat screen TV's, no elevators

    Presidential suite was nice. Good size and enjoyed the whirlpool.

    Stayed in February 2025

  • Reviewed: 18 January 2025

    8.0
    Great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The young lady that was on duty was so pleasant

    Stayed in January 2025

  • Reviewed: 19 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stay here every yr when heading south. Comfortable and location good

    Stayed in December 2024

  • Reviewed: 4 December 2024

    7.0
    It was affordable and clean. Great location as well.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They used WAY too much bleach/cleaning supplies on the sheets. It was so bad my pajamas smelled like it two days later.

    It was close to the people I was visiting and stores.

    Stayed in November 2024

  • Reviewed: 4 December 2024

    6.0
    Clean, quiet, pleasant staff, but uncomfortable beds.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Mattresses too hard. Maybe add some quilted mattress pads. That would be cost effective and help comfort greatly.

    Did not have breakfast. Linens were comfortable.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    8.0
    A good stay for our tour of USA.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed

    The car and room were close together. Lots of eating places nearby and things to do. Breakfast was great with plenty of choices.

    Stayed in December 2024

  • Reviewed: 18 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There was no coffee maker in the room which was very disappointing. Had to get dressed and go to the lobby for coffee in the morning. There was no elevator to the 2nd floor and we weren't aware until we went to our room. The lighting in the room was poor. The toilet was very low.

    The room was very clean and comfortable. The breakfast was wonderful!

    Stayed in November 2024

  • Reviewed: 24 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean. Nice breakfast menu.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    8.0
    It was easy and affordable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Easy access

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner wasn't getting cool enough, needs to be fixed. Floor vinyl is coming up needs to be fixed. bathtub faucet needs to be replaced. old things in rooms like this need to be taken care of. Good clean place to stay just needs to be fixed up a little bit here and there.

    it was very clean, staff was friendly.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    7.0
    Very enjoyable!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bed was a bit hard, but comfortable. The room was dated but clean and in good condition. The parking lot we not well lit. All these are petty complaints that will not keep us from another stay.

    The room was nice and clean. Plus a hot breakfast was a bonus. The staff was friendly and helpful. There was little road noise so sleeping was easy.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    In a good location and the bed was very comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV had NO guide for the channels….plus, TV didn’t have very good reception and the WiFi wasn’t very good either…hair dryer didn’t work…the carpet needed cleaned…not much to choose from for breakfast

    It was in a good location for us to get up; have some breakfast and get on the road towards home…

    Stayed in September 2024

Showing 1 – 25

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