Reviews of Best Western Mt. Hood Inn 3 stars
87450 E Government Camp Loop , Government Camp, OR 97028, United States
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewAmazing breakfast including lots of gluten free options. Great location for Mt Hood, nice restaurant the other side of the parking lot. Large comfy clean rooms.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable
Shower and bed were full of multiple other people’s hairs. Room was old and stained. Gym door was broken so could not access. When staff finally managed to let me in the water machine was broken.
Thank you for sharing your feedback. I’m very sorry to hear about the condition of your room and the issues you experienced with our amenities. This is not the standard we strive to maintain, and I apologize for the cleanliness concerns and maintenance problems you encountered. I’m glad you found the bed comfortable, but I understand that the other issues impacted your overall stay. I’ll be addressing your comments with our housekeeping and maintenance teams to prevent a repeat of these problems. Thank you again for bringing this to our attention.
Thank you for sharing your feedback. I’m very sorry to hear about the condition of your room and the issues you experienced with our amenities. This is not the standard we strive to maintain, and I apologize for the cleanliness concerns and… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was terrific. The beds were comfortable. The guy running the breakfast buffet was refreshingly nice and accommodating , the hot tub was really nice
A little pricey and there was a small leak in the bathroom ceiling we wished there was a pool
Thank you for your review. I’m glad you enjoyed our location, comfortable beds, and that our breakfast attendant made a positive impression. It’s also great to hear you had a chance to relax in the hot tub. I apologize for the leak in your bathroom and will make sure our maintenance team addresses it. I also understand your feedback about pricing and the wish for a pool. We appreciate your comments and hope to welcome you back again.
Thank you for your review. I’m glad you enjoyed our location, comfortable beds, and that our breakfast attendant made a positive impression. It’s also great to hear you had a chance to relax in the hot tub. I apologize for the leak in your … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation
Unwelcoming
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewHated talking to the AI when I made the phone call but the people and everything else about the place was great. The TV never did Work even when I asked for help and the staff said that it was a weird set up and was difficult which was validating
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great. The room was very clean. Pillows could use an upgrade.
The pillows on the bed.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location was convenient for visiting the area. The staff worked extremely well keeping the busy breakfast area clean and topped up.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGood breakfast. Central to other recreational sites.
I didn't find anything I didn't like.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation
Location
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good.
Room was not made up first day. Second day I had to ask if they would make up the room
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery good beds. And our room was on the quiet side ot the hotel
Very small bathroom. Toilet bowl too low. And a rather poor breakfast.
Thank you for your review. We’re glad to hear you enjoyed the comfortable beds and that your room was in a nice quiet spot. Those are both important for a good night’s rest. We appreciate your feedback regarding the bathroom layout and breakfast, and we’ll be sure to share your comments with our team as we continue to look for ways to improve. We hope to have the opportunity to welcome you back again in the future.
Thank you for your review. We’re glad to hear you enjoyed the comfortable beds and that your room was in a nice quiet spot. Those are both important for a good night’s rest. We appreciate your feedback regarding the bathroom layout and brea… Show more
Reviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBed was comfy
Very plain room, road noise, staff lacking in 'hospitality'. This isn't a cheap hotel, but it felt cheap.
Thank you for sharing your experience. We’re glad to hear you found the bed comfortable, but we’re sorry to learn that other aspects of your stay didn’t meet expectations. We understand how important it is for guests to feel welcomed and well taken care of, and your feedback regarding room ambiance and staff interaction is being shared with our team for review. We truly value your input and hope you’ll consider giving us another opportunity in the future.
Thank you for sharing your experience. We’re glad to hear you found the bed comfortable, but we’re sorry to learn that other aspects of your stay didn’t meet expectations. We understand how important it is for guests to feel welcomed and we… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFor a short getaway couldn't ask for a better stay
That it only had a hot tub
Thank you for your review! We’re so glad to hear that your getaway was a great one and that you enjoyed your stay. While we currently offer a hot tub, we appreciate your feedback and understand that additional amenities can make a big difference. We hope to welcome you back again soon for another relaxing visit!
Thank you for your review! We’re so glad to hear that your getaway was a great one and that you enjoyed your stay. While we currently offer a hot tub, we appreciate your feedback and understand that additional amenities can make a big diffe… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff, very clean, comfortable bed, nice breakfast, convenient location, easy parking.
Thank you for the wonderful feedback! We’re so happy to hear you enjoyed the clean and comfortable accommodations, breakfast, and convenient location; and especially that our team made a great impression. We truly appreciate you staying with us and hope to welcome you back again soon!
Thank you for the wonderful feedback! We’re so happy to hear you enjoyed the clean and comfortable accommodations, breakfast, and convenient location; and especially that our team made a great impression. We truly appreciate you staying wit… Show more