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Reviews of avid hotel Nashville South - Smyrna by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

800 Expo Drive, Smyrna, 37167, United States

#2 of 17 hotels in Smyrna

Guests' Choice

Review Score

Based on 402 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 14, 2025

    10
    Great
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff very helpful

    Stayed in August 2025

  • Reviewed: August 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    😞 no pool but that wasn't an issue

    Everything it was way better than expected and it had everything we needed.

    Stayed in August 2025

  • Reviewed: August 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I know the cost of living is high but lower prices for the hotels would be nice (wishful thinking)

    Nice clean hotel, friendly staff, breakfast was good, room was nice and clean and very comfortable

    Stayed in August 2025

  • Reviewed: August 9, 2025

    9.0
    Great value for a good room
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Whoever had the room above me didn't stop stomping for what seemed like 2 hours in the morning. That's not on the hotel, but it was the worst thing about the stay.

    Clean rooms, convenient location, cold a/c

    Stayed in August 2025

  • Reviewed: July 30, 2025

    9.0
    Great stay. Will return
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    One microwave in the lobby for all guests

    Very nice. Clean. Friendly staff. Restaurants near by

    Stayed in July 2025

  • Reviewed: July 26, 2025

    10
    Exceptional value and comfort!
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No downsides.

    I loved everything there - the front desk guy was so nice and welcoming. The room was so clean, it felt really good to sleep on that bed too, very comfy! The location is nice because it’s outside of the city but it’s close to stores, breweries etc so you won’t be bored. The shower was fantastic, hot and had good pressure. Nice bar/shop area downstairs and outside seating as well. I have nothing bad to say about this hotel, it’s the best value you can get. Also my room was very sunny and gorgeous. Free parking was a big plus.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    10
    My stay was cozy.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like that I could not airplay on my TV or have a microwave in my room.

    I really liked the location of the property and the cleanliness!

    Stayed in July 2025

  • Reviewed: July 2, 2025

    8.0
    Very nice, modern facility, spacious rooms and clean bathrooms. Highly recommended.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
    • Stayed 1 night

    Just the breakfast, also there was a miscommunication from the check-in staff; breakfast was from 6.00 to 9.00, check in staff advised us otherwise was 6.30 to 9.30.

    Several key breakfast items had run out by the time we arrived and they refused to replenish.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I love everything

    Everything was great

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    A Really Nice Place
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    One of the beds squeaked whenever it moved (I did alert the staff, who said they would look into that). Those of us sleeping in the bed further from the AC couldn't feel it very well. It would be nice for the fridge to have a freezer and for the room to include a microwave. The light bulbs are all very bright. It would be good to have at least one that is dimmer. Right now, they have a new computer system that not all of the staff know how to use. As a result, the night staff person could not access my prior communications with management regarding late checkout, so I was not sure about when we needed to check out until I spoke with the morning staff.

    The beds were very comfortable and had plenty of pillows. We had two queens. Unlike many hotels, this one had a nice comforter in addition to sheets, rather than a thin covering on top of the sheets. The room was clean and had no unpleasant odors or heavy perfumes. The AC worked very well when close to it, though it took a little while for it to get low enough for my liking. The window completely blocked out light from outside with two separate shades. The shower was really nice. The bathroom was clean, had ample room, and included Dove products for shampoo, conditioner, body wash, hand soap, and lotion. While it was one-ply, the toilet paper was of pretty good quality. There were enough towels and wash cloths for the 4 of us. There was a mini fridge, an iron and ironing board, and a hair dryer available. There were two benches and one small casual chair at a built-in desk in the room. There was a TV with cable, of course; you can actually check out on the TV. The morning desk staff were friendly and helpful. The breakfast was decent. There were hot eggs, potatoes, and sausage. They offered bread for toast, bagels and cream cheese, a couple kinds of muffins, 3 flavors of blended Greek yogurt, 2 kinds of cold cereal with either oat milk or 2% cow milk. As far as beverages, they had a few kinds of coffee (which is available 24/7), apple juice, orange juice, fruit punch, and still or sparkling water. Plenty of food for anyone to get filled up.

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    This was the best hotel stay I've ever had!
    • Leisure trip
    • Family with young children
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint is that my pillow was too soft.

    The staff was friendly and very helpful! The location was close to everywhere we needed to go. The hotel was clean and the breakfast was so delicious! I had to take a pic. Lol We will definitely be coming back. I will just have to bring my own pillow...

    Stayed in May 2025

  • Reviewed: May 27, 2025

    10
    Great Overnight stay!
    • Leisure trip
    • Couple
    • Room with Two Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Way nicer than expected! A great value also! Everything was beautifully clean, new, maintained, there were even two kinds of sleeping pillows labeled with monogrammed cases telling you they were soft or firm!! Very comfortable bedding. The breakfast was also more than expected and delicious! The staff was great ,very friendly and quick to keep the breakfast area clean and equipped. We will definitely look forward to staying here again!!

    Stayed in May 2025

  • Reviewed: May 26, 2025

    10
    BMX trip
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Very clean, great people and wonderful beds. Really enjoyed staying there.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    10
    Relaxing
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything ! Best hotel I’ve ever stayed at !!

    Stayed in April 2025

  • Reviewed: May 7, 2025

    8.0
    It was clean, the staff was friendly and the coffee / water machines were great.
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 4 nights

    The mattress seemed a little lumpy but who doesn't miss their own bed while on vacation. Did wish there was the waffle machine like most hotels these days.

    The staff was very pleasant and easy to communicate with. It was a little farther from Broadway than I thought but that wasn't our only destination. The room was clean. The coffee machine and the water (could get still or sparkling) machine being available 24/7 was great! The breakfast is your basic hotel fare (of which I only ate the yogurt).

    Stayed in May 2025

  • Reviewed: May 7, 2025

    10
    I truly enjoyed my stay as it was my first time at this hotel.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Na

    The property was very nice and welll maintained.

    Stayed in May 2025

  • Reviewed: May 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Very clean

    Stayed in April 2025

  • Reviewed: April 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t eat breakfast

    Stayed in April 2025

  • Reviewed: April 11, 2025

    10
    Convenient, comfortable, and safe stop south of Nashville
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    I stopped here for an overnight stay while on my way to Florida. Easy to find, comfortable beds, and a filling breakfast. Would definitely consider stopping here again if I was in the area

    Stayed in February 2025

  • Reviewed: April 8, 2025

    10
    Very pleased with everything this hotel had to offer, and will most definitely return!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t complain

    Modern, clean, convenient to the purpose of the trip

    Stayed in April 2025

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness, location, and vibe.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Very clean room and friendly staff.

    Stayed in January 2025

  • Reviewed: March 10, 2025

    10
    I’d stay here again
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn’t very good

    Clean and convenient

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room

    Breakfast was good bt would like a microwave in the room.

    Stayed in February 2025

Showing 1 - 25

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