Opiniones del Surfbreak Virginia Beach Oceanfront, an Ascend Collection Hotel 3 estrellas

Dear Maynor, Thank you for sharing your impressions with us. We’re so pleased the ocean views left a lasting impression, as many of our guests enjoy being able to relax while looking out at the water. That said, we’re sorry that the bathroom experience did not meet expectations, and we understand how that can affect the overall visit. Your comments are truly appreciated, and we will share your thoughts with the appropriate teams to enhance future stays. We hope to welcome you back for a more comfortable and enjoyable visit next time. Thomas Gigioli General Manager

Dear Maynor, Thank you for sharing your impressions with us. We’re so pleased the ocean views left a lasting impression, as many of our guests enjoy being able to relax while looking out at the water. That said, we’re sorry that the bathroo… Mostrar más

Dear Alexander,  Thank you for taking the time to share your feedback. We are glad to hear that overall you had a great stay. We regret to hear that your room was not serviced during your stay, and we understand how this could have affected your overall experience. Maintaining high standards of cleanliness and prompt service is very important to us, and we apologize for this oversight. Please know that your comments have been shared with our housekeeping team to ensure better attention in the future. We appreciate your understanding and hope to have the chance to provide you with a more seamless stay next time. Thomas Gigioli General Manager

Dear Alexander,  Thank you for taking the time to share your feedback. We are glad to hear that overall you had a great stay. We regret to hear that your room was not serviced during your stay, and we understand how this could have affecte… Mostrar más

Dear Jorge, Thank you for being our guest at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We are delighted you found our location convenient. Your suggestion regarding breakfast is appreciated, and we will certainly consider ways to enhance the value we offer to our guests. We strive to provide a comfortable and enjoyable stay and look forward to welcoming you back for an even better visit in the future. Thomas Gigioli General Manager

Dear Jorge, Thank you for being our guest at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We are delighted you found our location convenient. Your suggestion regarding breakfast is appreciated, and we will certainly consider ways t… Mostrar más

Dear Martinez, Thank you for staying at Surfbreak Oceanfront Hotel, Ascend Hotel Collection! We are pleased you enjoyed your time with us and appreciate you mentioning our incredible views. We have noted your observations and suggestions about the pool. It was a pleasure hosting you, and we look forward to your next visit. We look forward to welcoming you again! Jessica Corley General Manager

Dear Martinez, Thank you for staying at Surfbreak Oceanfront Hotel, Ascend Hotel Collection! We are pleased you enjoyed your time with us and appreciate you mentioning our incredible views. We have noted your observations and suggestions a… Mostrar más

Dear Camila, Thank you for your Surfbreak Oceanfront Hotel, Ascend Hotel Collection review! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. However, we regret the housekeeping oversight and the concerns you encountered with the pool. We have noted your feedback and will address your comments appropriately. We look forward to your next stay! We look forward to welcoming you again! Jessica Corley General Manager

Dear Camila, Thank you for your Surfbreak Oceanfront Hotel, Ascend Hotel Collection review! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. However, we regret the housekeeping oversight… Mostrar más

Dear marvin, Thank you for your wonderful review of Surfbreak Oceanfront Hotel, Ascend Hotel Collection! We are glad you had a great stay and delighted our hotel was ideally located for everything you wanted to experience during this visit. However, we are genuinely sorry for the inconvenience you experienced during check-in. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all of our guests. Your patience is much appreciated, and we are glad you left the hotel with an overall good impression. We look forward to welcoming you again! Jessica Corley General Manager

Dear marvin, Thank you for your wonderful review of Surfbreak Oceanfront Hotel, Ascend Hotel Collection! We are glad you had a great stay and delighted our hotel was ideally located for everything you wanted to experience during this visit.… Mostrar más

Dear Kevin, Thank you for reviewing your Surfbreak Oceanfront Hotel, Ascend Hotel Collection stay. We are glad you had a pleasant stay. However, we appreciate you bringing up the noise concerns due to the air conditioning unit. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We will look into the issue to address it effectively. Your feedback is invaluable, and we hope to provide you with a more tranquil and enjoyable stay on your next visit. We look forward to welcoming you again! Jessica Corley General Manager

Dear Kevin, Thank you for reviewing your Surfbreak Oceanfront Hotel, Ascend Hotel Collection stay. We are glad you had a pleasant stay. However, we appreciate you bringing up the noise concerns due to the air conditioning unit. Please acce… Mostrar más

Dear Kevin, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We were pleased you had a pleasant stay. However, we hope you will accept our apologies for any disturbances caused by the air conditioning unit and other concerns mentioned. Thank you for bringing this to our attention; we will address this accordingly and are grateful for your patience. We look forward to welcoming you again! Jessica Corley General Manager

Dear Kevin, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We were pleased you had a pleasant stay. However, we hope you will accept our apologies for any disturbances caused by the air conditioning unit and ot… Mostrar más

Dear Jarelys, Thank you for being our guest and for taking the time to share about your stay. While we are glad our optimal location worked out well for you, we apologize for the maintenance issue you had in your room. We understand how this can impact the overall experience and assure you that we take such concerns seriously. This will be addressed appropriately to ensure our guests' comfort and satisfaction as we are committed to upholding a high standard of quality and service. Thank you again for bringing this to our attention, and we hope you will return soon so we can provide you with the outstanding stay we are known for. We look forward to welcoming you again! Jessica Corley, General Manager

Dear Jarelys, Thank you for being our guest and for taking the time to share about your stay. While we are glad our optimal location worked out well for you, we apologize for the maintenance issue you had in your room. We understand how thi… Mostrar más

Dear Beatriz, Thank you for sharing your comments regarding your stay at Surfbreak Oceanfront Hotel. We are glad you enjoyed your time in our beautiful city, and we especially appreciate your comments regarding our optimal location. Thank you again for all of your feedback, and we wish you all the best with your travels. We look forward to welcoming you again! Jessica Corley, General Manager

Dear Beatriz, Thank you for sharing your comments regarding your stay at Surfbreak Oceanfront Hotel. We are glad you enjoyed your time in our beautiful city, and we especially appreciate your comments regarding our optimal location. Thank y… Mostrar más

Dear Karla, Thank you for choosing to stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and for the review. We are delighted to know you were pleased with our comfortable accommodations and enjoyed the fantastic views from the room assigned. It was a pleasure having you here, and we look forward to welcoming you again! Jessica Corley, General Manager

Dear Karla, Thank you for choosing to stay at Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and for the review. We are delighted to know you were pleased with our comfortable accommodations and enjoyed the fantastic views from the ro… Mostrar más

Dear Mr. Ernesto, Thank you for your kind words about our hotel; we are delighted you had a pleasant stay. We are especially glad that you loved the private balcony with the beautiful panoramic views of the Atlantic Ocean. That said, we are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our guest experience, and we appreciate your feedback. Thank you once more for staying at Surfbreak Oceanfront Hotel, Ascend Hotel Collection. We look forward to welcoming you again! Jessica Corley, General Manager

Dear Mr. Ernesto, Thank you for your kind words about our hotel; we are delighted you had a pleasant stay. We are especially glad that you loved the private balcony with the beautiful panoramic views of the Atlantic Ocean. That said, we are… Mostrar más

Dear Maria, thank you for staying with us. We appreciate the feedback. We do apologize that you were not satisfied with our cleaning service. We will take the constructive feedback to help improve our team for future guests. We hope to have the opportunity to host you again in the future. Safe travels. Alaina Naeem - Front Office manager

Dear Maria, thank you for staying with us. We appreciate the feedback. We do apologize that you were not satisfied with our cleaning service. We will take the constructive feedback to help improve our team for future guests. We hope to have… Mostrar más