7.1

Reviews of Best Western Plus Atlantic Beach Resort 3 stars

4101 Collins Avenue, Miami Beach, FL 33140, United States

  • Danielle

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review

    I loved that the room we ended up with had the large wrap around balcony, large closet, and super comfortable bed!! The hotel being beachfront was also a huge plus, that way we didn’t spend too much time AND money traveling back and forth to the beach. The bar by the pool was also really nice!

    Honestly, the parking was my only complaint. There wasn’t much parking on site, and you still had to pay over $40 for that. They recommend a parking garage nearby which wasn’t terrible, but you have pay over $50 A DAY for parking there.

  • Aspen

    Reviewed: 4 September 2025 · Stayed in June 2025

    Verified review

    Nice views

    Toilet was a little old

  • Kh

    Reviewed: 3 September 2025 · Stayed in July 2025

    Verified review
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  • Brittney

    Reviewed: 3 September 2025 · Stayed in June 2025

    Verified review

    Closeness to the beach

    N/A

    Property response:

    Dear Brittney, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the wonderful review! We are thrilled to hear that our team’s warm hospitality and the convenience of being near the beach made your stay enjoyable. It’s always great to know our guests leave with happy memories. We truly appreciate your kind words and look forward to welcoming you back soon for another relaxing and memorable experience in Miami Beach! Barbara Romano General Manager

    Dear Brittney, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the wonderful review! We are thrilled to hear that our team’s warm hospitality and the convenience of being near the beach made your stay enjoyable. … Show more

    Best Western Plus Atlantic Beach Resort
    3 September 2025
  • Amlan

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Location

    Nothing else is good First of all they didn't give me the room which was booked , the front desk staff were really rude and just told me it's not available, what about my booking then made about a month ago , they admitted that they sold it to someone and it's kind of now do whatever you want to do , take or leave anyway we got your money, it's cheating . The old property is not clean , sometimes the elevator doesn't work and you have to walk 9 stories up . Not recommended for anyone

    Property response:

    Dear Amlan, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you encountered, especially regarding your room assignment and the service you received from our staff. We understand how important it is to feel valued and accommodated, and we are sorry that we fell short of your expectations. Your concerns about the property's condition and elevator functionality are very important to us. We will share this with the relevant team to address these challenges, ensuring future stays are more comfortable. We hope you will consider giving us another opportunity to provide a stay that reflects the hospitality you expect from us. Barbara Romano General Manager

    Dear Amlan, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you encountered, especially regarding your room assignment and the service you received from our staff. We understand h… Show more

    Best Western Plus Atlantic Beach Resort
    2 September 2025
  • Sila

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Location

    Cleaning

    Property response:

    Dear Sila, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review. We are so glad to know you had a pleasant stay and enjoyed the convenience of our location. Your feedback encourages our team to keep delivering a welcoming experience, and we appreciate your note about the upkeep. We look forward to hosting you again soon for another enjoyable visit to the beach. Barbara Romano General Manager

    Dear Sila, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review. We are so glad to know you had a pleasant stay and enjoyed the convenience of our location. Your feedback encourages our team to keep d… Show more

    Best Western Plus Atlantic Beach Resort
    2 September 2025
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  • Farrukh

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Miguel

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Dawn

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Relax and and went out for a couple of meals.

    That the hotel had one working elevator.

    Property response:

    Dear Dawn, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are pleased to know that you were able to unwind and enjoy the local dining options our location offers during your stay with us. We appreciate your patience and understanding regarding the elevator service. Feedback like yours helps us continue to improve. We hope the rest of your visit was enjoyable, and we look forward to welcoming you back for an even smoother and more comfortable experience. Barbara Romano General Manager

    Dear Dawn, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are pleased to know that you were able to unwind and enjoy the local dining options our location offers during your stay with us. We… Show more

    Best Western Plus Atlantic Beach Resort
    28 August 2025
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  • Michelle

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    I liked the view & balcony. I liked the location of the hotel

    I didn’t like that there was no free complimentery breakfast. The price for parking is ridiculous. The balcony chair was broken, the bars are open when they feel like smh and nobody speaks English. It’s definitely not work $800.

    Property response:

    Dear Michelle, Thank you for sharing your impressions with us. We are pleased to know you enjoyed the view and the convenient location, as providing moments of comfort is important to us. At the same time, we are sorry to read that certain aspects of your experience, including service touches and amenities, did not meet your expectations. Your feedback is invaluable in helping us improve the guest experience. We sincerely hope you will allow us the opportunity to welcome you back for a more enjoyable and seamless stay in the future. Barbara Romano General Manager

    Dear Michelle, Thank you for sharing your impressions with us. We are pleased to know you enjoyed the view and the convenient location, as providing moments of comfort is important to us. At the same time, we are sorry to read that certain… Show more

    Best Western Plus Atlantic Beach Resort
    27 August 2025
  • Sebastian

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    location

    noise

    Property response:

    Dear Sebastian, Thank you for taking the time to review our resort. We appreciate your mentioning our convenient beach access location. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the noise concerns you experienced during your stay. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will give us another chance the next time you visit the area. Barbara Romano General Manager

    Dear Sebastian, Thank you for taking the time to review our resort. We appreciate your mentioning our convenient beach access location. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not me… Show more

    Best Western Plus Atlantic Beach Resort
    26 August 2025
  • Gnepa

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
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  • Ann

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    It was on the beach

    The only helpful staff was the concierge. You can tell it is a party hotel expensive and nothing special about the room. Out of 6 hotels we stayed at it was the worst and most expensive.

    Property response:

    Dear Ann, Thank you for taking the time to share your impressions of your recent stay. We are glad to know you appreciated the assistance provided by some of our team members, though we regret that other aspects of your visit did not meet expectations. We regret any disappointment regarding the accommodations and overall value. Your feedback is essential, and we appreciate you bringing this to our attention as we continue working toward improvements. We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience. Barbara Romano General Manager

    Dear Ann, Thank you for taking the time to share your impressions of your recent stay. We are glad to know you appreciated the assistance provided by some of our team members, though we regret that other aspects of your visit did not meet … Show more

    Best Western Plus Atlantic Beach Resort
    24 August 2025
  • Pilar

    Reviewed: 23 August 2025 · Stayed in June 2025

    Verified review
  • Barry

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Jazmine

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Mechala

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Location to the beach

    Room wasn’t very clean. We had to keep asking for our room to be cleaned

    Property response:

    Dear Mechala, Thank you for sharing your experience with us. We were pleased to read that you enjoyed your stay, notably our convenient beach access location. However, we apologize for the housekeeping items that were overlooked in your room. We have addressed this with our staff, and we are grateful for your patience and valuable feedback. We hope to welcome you back soon. Barbara Romano General Manager

    Dear Mechala, Thank you for sharing your experience with us. We were pleased to read that you enjoyed your stay, notably our convenient beach access location. However, we apologize for the housekeeping items that were overlooked in your ro… Show more

    Best Western Plus Atlantic Beach Resort
    18 August 2025
  • Jagat

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Location on the beach

    Bathroom style & drainage system

    Property response:

    Dear Jagat, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are delighted to read that you enjoyed the beachside location and had a pleasant overall experience with us. We also value your observations regarding the facilities, as feedback like yours helps us improve. We look forward to welcoming you back for an even better stay in the future. Barbara Romano General Manager

    Dear Jagat, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are delighted to read that you enjoyed the beachside location and had a pleasant overall experience with us. We also value your obs… Show more

    Best Western Plus Atlantic Beach Resort
    18 August 2025
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  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Smelled a bit moldy and walls were a bit thin

    Property response:

    Dear Guest, Thank you for taking the time to share your review with us. We are pleased to read that you appreciate the comfort and upkeep of the property. At the same time, we are sorry for the aspects that detracted from your overall satisfaction. Providing an inviting and peaceful environment to our guests is our top priority, and we will share your feedback with the appropriate teams to enhance our guest experience. We hope to welcome you back and deliver a visit that surpasses your expectations in every way. Barbara Romano General Manager

    Dear Guest, Thank you for taking the time to share your review with us. We are pleased to read that you appreciate the comfort and upkeep of the property. At the same time, we are sorry for the aspects that detracted from your overall sati… Show more

    Best Western Plus Atlantic Beach Resort
    17 August 2025
  • Lamont

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Was a great room looking over the beach and city.Best part is the CVS stay open 24 hours.

    Property response:

    Dear Lamont, Thank you for your review! We are glad you enjoyed the room with its beautiful views of the beach and city. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We hope to welcome you back to Best Western Plus Atlantic Beach Resort for another great stay soon! Barbara Romano General Manager

    Dear Lamont, Thank you for your review! We are glad you enjoyed the room with its beautiful views of the beach and city. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could ma… Show more

    Best Western Plus Atlantic Beach Resort
    15 August 2025
  • 7.0 Good
    Lee

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Location was great middle beach ⛱️ hotel was decent staff needs people skills but overall lovely stay

    Pool was abit small but didn't matter as ya right by the beach front.

    Property response:

    Dear Lee, Thank you for sharing your valuable feedback with us. We are pleased to know that you enjoyed our convenient beach access location and had an overall pleasant visit. At the same time, we are sorry if certain aspects of the service experience fell short of your expectations, and we regret any disappointment this may have caused. Your comments will be shared with the appropriate teams to enhance our guest experience. We appreciate your observations and hope you will allow us the opportunity to welcome you back soon. Barbara Romano General Manager

    Dear Lee, Thank you for sharing your valuable feedback with us. We are pleased to know that you enjoyed our convenient beach access location and had an overall pleasant visit. At the same time, we are sorry if certain aspects of the servic… Show more

    Best Western Plus Atlantic Beach Resort
    14 August 2025
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  • Cocco

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Location !

    Dirty, staff, not cleaning the room. We have to asked every day to clean the room or get towels .

    Property response:

    Dear Cocco, Thank you for sharing your feedback following your recent stay at our resort. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. On the positive note, we are glad you enjoyed our location. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay. Barbara Romano General Manager

    Dear Cocco, Thank you for sharing your feedback following your recent stay at our resort. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve ou… Show more

    Best Western Plus Atlantic Beach Resort
    13 August 2025
  • Oksana

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Booked a king room and ended up with a room with two double beds. Didn’t know if breakfast was included or not the staff said nothing.

    Gotten us the room we paid for.

    Property response:

    Dear Guest, We are truly sorry to read that your stay did not meet your expectations, particularly regarding your room assignment and the lack of clarity about breakfast. We understand how disappointing it can be, and plans are not communicated effectively. Your feedback has been shared with our team to ensure better communication and accuracy in the future. We are committed to improving our service to provide a smoother and more enjoyable guest experience, and we hope you might consider returning so we can offer the hospitality you expect from us and you deserve. Barbara Romano General Manager

    Dear Guest, We are truly sorry to read that your stay did not meet your expectations, particularly regarding your room assignment and the lack of clarity about breakfast. We understand how disappointing it can be, and plans are not communi… Show more

    Best Western Plus Atlantic Beach Resort
    13 August 2025
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  • Phillips

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The didn't have no small washcloth when they came to clean my room room service did not back in the floor neither did they play clean the tub and the toilet drip water all night I could not get no rest I still there for four days could not get no rest because of the toilet dripping water making all type of noise

    The fact that you didn't have no small facet I was in the toilet kept running making type of noise kept me up all night and they did not vacuum my floor I'll clean the tub that's what I didn't like that was unacceptable and I paid $675

    Property response:

    Dear Phillips, Thank you for taking the time to share your experience. We are sorry to read about the inconveniences you encountered during your stay, particularly regarding housekeeping services and the noise disturbance. We understand how important rest and cleanliness are to a comfortable visit, and we regret that we fell short of providing the quality you expected. Please know your concerns have been shared with our team to ensure they are addressed promptly, as we are committed to enhancing our guest experience. We truly hope you will consider giving us another opportunity in the future to provide you with a much more restful and enjoyable stay. Barbara Romano General Manager

    Dear Phillips, Thank you for taking the time to share your experience. We are sorry to read about the inconveniences you encountered during your stay, particularly regarding housekeeping services and the noise disturbance. We understand ho… Show more

    Best Western Plus Atlantic Beach Resort
    14 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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