Reviews of Best Western Plus Atlantic Beach Resort 3 stars
4101 Collins Avenue, Miami Beach, FL 33140, United States

Loading
Guests also reviewed these properties:
Barcelona, Spain
Dubai, United Arab Emirates
Bagnatica, Italy
Doncaster, United Kingdom
Halki, Greece
Doulaincourt, France
Agia Pelagia Chlomou, Greece
Budapest, Hungary
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewI loved that the room we ended up with had the large wrap around balcony, large closet, and super comfortable bed!! The hotel being beachfront was also a huge plus, that way we didn’t spend too much time AND money traveling back and forth to the beach. The bar by the pool was also really nice!
Honestly, the parking was my only complaint. There wasn’t much parking on site, and you still had to pay over $40 for that. They recommend a parking garage nearby which wasn’t terrible, but you have pay over $50 A DAY for parking there.
Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewNice views
Toilet was a little old
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewCloseness to the beach
N/A
Dear Brittney, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the wonderful review! We are thrilled to hear that our team’s warm hospitality and the convenience of being near the beach made your stay enjoyable. It’s always great to know our guests leave with happy memories. We truly appreciate your kind words and look forward to welcoming you back soon for another relaxing and memorable experience in Miami Beach! Barbara Romano General Manager
Dear Brittney, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the wonderful review! We are thrilled to hear that our team’s warm hospitality and the convenience of being near the beach made your stay enjoyable. … Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Nothing else is good First of all they didn't give me the room which was booked , the front desk staff were really rude and just told me it's not available, what about my booking then made about a month ago , they admitted that they sold it to someone and it's kind of now do whatever you want to do , take or leave anyway we got your money, it's cheating . The old property is not clean , sometimes the elevator doesn't work and you have to walk 9 stories up . Not recommended for anyone
Dear Amlan, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you encountered, especially regarding your room assignment and the service you received from our staff. We understand how important it is to feel valued and accommodated, and we are sorry that we fell short of your expectations. Your concerns about the property's condition and elevator functionality are very important to us. We will share this with the relevant team to address these challenges, ensuring future stays are more comfortable. We hope you will consider giving us another opportunity to provide a stay that reflects the hospitality you expect from us. Barbara Romano General Manager
Dear Amlan, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you encountered, especially regarding your room assignment and the service you received from our staff. We understand h… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
Cleaning
Dear Sila, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review. We are so glad to know you had a pleasant stay and enjoyed the convenience of our location. Your feedback encourages our team to keep delivering a welcoming experience, and we appreciate your note about the upkeep. We look forward to hosting you again soon for another enjoyable visit to the beach. Barbara Romano General Manager
Dear Sila, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review. We are so glad to know you had a pleasant stay and enjoyed the convenience of our location. Your feedback encourages our team to keep d… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRelax and and went out for a couple of meals.
That the hotel had one working elevator.
Dear Dawn, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are pleased to know that you were able to unwind and enjoy the local dining options our location offers during your stay with us. We appreciate your patience and understanding regarding the elevator service. Feedback like yours helps us continue to improve. We hope the rest of your visit was enjoyable, and we look forward to welcoming you back for an even smoother and more comfortable experience. Barbara Romano General Manager
Dear Dawn, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are pleased to know that you were able to unwind and enjoy the local dining options our location offers during your stay with us. We… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI liked the view & balcony. I liked the location of the hotel
I didn’t like that there was no free complimentery breakfast. The price for parking is ridiculous. The balcony chair was broken, the bars are open when they feel like smh and nobody speaks English. It’s definitely not work $800.
Dear Michelle, Thank you for sharing your impressions with us. We are pleased to know you enjoyed the view and the convenient location, as providing moments of comfort is important to us. At the same time, we are sorry to read that certain aspects of your experience, including service touches and amenities, did not meet your expectations. Your feedback is invaluable in helping us improve the guest experience. We sincerely hope you will allow us the opportunity to welcome you back for a more enjoyable and seamless stay in the future. Barbara Romano General Manager
Dear Michelle, Thank you for sharing your impressions with us. We are pleased to know you enjoyed the view and the convenient location, as providing moments of comfort is important to us. At the same time, we are sorry to read that certain… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewlocation
noise
Dear Sebastian, Thank you for taking the time to review our resort. We appreciate your mentioning our convenient beach access location. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the noise concerns you experienced during your stay. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope you will give us another chance the next time you visit the area. Barbara Romano General Manager
Dear Sebastian, Thank you for taking the time to review our resort. We appreciate your mentioning our convenient beach access location. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not me… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was on the beach
The only helpful staff was the concierge. You can tell it is a party hotel expensive and nothing special about the room. Out of 6 hotels we stayed at it was the worst and most expensive.
Dear Ann, Thank you for taking the time to share your impressions of your recent stay. We are glad to know you appreciated the assistance provided by some of our team members, though we regret that other aspects of your visit did not meet expectations. We regret any disappointment regarding the accommodations and overall value. Your feedback is essential, and we appreciate you bringing this to our attention as we continue working toward improvements. We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience. Barbara Romano General Manager
Dear Ann, Thank you for taking the time to share your impressions of your recent stay. We are glad to know you appreciated the assistance provided by some of our team members, though we regret that other aspects of your visit did not meet … Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation to the beach
Room wasn’t very clean. We had to keep asking for our room to be cleaned
Dear Mechala, Thank you for sharing your experience with us. We were pleased to read that you enjoyed your stay, notably our convenient beach access location. However, we apologize for the housekeeping items that were overlooked in your room. We have addressed this with our staff, and we are grateful for your patience and valuable feedback. We hope to welcome you back soon. Barbara Romano General Manager
Dear Mechala, Thank you for sharing your experience with us. We were pleased to read that you enjoyed your stay, notably our convenient beach access location. However, we apologize for the housekeeping items that were overlooked in your ro… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation on the beach
Bathroom style & drainage system
Dear Jagat, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are delighted to read that you enjoyed the beachside location and had a pleasant overall experience with us. We also value your observations regarding the facilities, as feedback like yours helps us improve. We look forward to welcoming you back for an even better stay in the future. Barbara Romano General Manager
Dear Jagat, Thank you for choosing the Best Western Plus Atlantic Beach Resort and for the great review! We are delighted to read that you enjoyed the beachside location and had a pleasant overall experience with us. We also value your obs… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSmelled a bit moldy and walls were a bit thin
Dear Guest, Thank you for taking the time to share your review with us. We are pleased to read that you appreciate the comfort and upkeep of the property. At the same time, we are sorry for the aspects that detracted from your overall satisfaction. Providing an inviting and peaceful environment to our guests is our top priority, and we will share your feedback with the appropriate teams to enhance our guest experience. We hope to welcome you back and deliver a visit that surpasses your expectations in every way. Barbara Romano General Manager
Dear Guest, Thank you for taking the time to share your review with us. We are pleased to read that you appreciate the comfort and upkeep of the property. At the same time, we are sorry for the aspects that detracted from your overall sati… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWas a great room looking over the beach and city.Best part is the CVS stay open 24 hours.
Dear Lamont, Thank you for your review! We are glad you enjoyed the room with its beautiful views of the beach and city. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We hope to welcome you back to Best Western Plus Atlantic Beach Resort for another great stay soon! Barbara Romano General Manager
Dear Lamont, Thank you for your review! We are glad you enjoyed the room with its beautiful views of the beach and city. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could ma… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was great middle beach ⛱️ hotel was decent staff needs people skills but overall lovely stay
Pool was abit small but didn't matter as ya right by the beach front.
Dear Lee, Thank you for sharing your valuable feedback with us. We are pleased to know that you enjoyed our convenient beach access location and had an overall pleasant visit. At the same time, we are sorry if certain aspects of the service experience fell short of your expectations, and we regret any disappointment this may have caused. Your comments will be shared with the appropriate teams to enhance our guest experience. We appreciate your observations and hope you will allow us the opportunity to welcome you back soon. Barbara Romano General Manager
Dear Lee, Thank you for sharing your valuable feedback with us. We are pleased to know that you enjoyed our convenient beach access location and had an overall pleasant visit. At the same time, we are sorry if certain aspects of the servic… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation !
Dirty, staff, not cleaning the room. We have to asked every day to clean the room or get towels .
Dear Cocco, Thank you for sharing your feedback following your recent stay at our resort. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience you experienced. On the positive note, we are glad you enjoyed our location. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay. Barbara Romano General Manager
Dear Cocco, Thank you for sharing your feedback following your recent stay at our resort. We apologize for the disappointment you encountered with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve ou… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBooked a king room and ended up with a room with two double beds. Didn’t know if breakfast was included or not the staff said nothing.
Gotten us the room we paid for.
Dear Guest, We are truly sorry to read that your stay did not meet your expectations, particularly regarding your room assignment and the lack of clarity about breakfast. We understand how disappointing it can be, and plans are not communicated effectively. Your feedback has been shared with our team to ensure better communication and accuracy in the future. We are committed to improving our service to provide a smoother and more enjoyable guest experience, and we hope you might consider returning so we can offer the hospitality you expect from us and you deserve. Barbara Romano General Manager
Dear Guest, We are truly sorry to read that your stay did not meet your expectations, particularly regarding your room assignment and the lack of clarity about breakfast. We understand how disappointing it can be, and plans are not communi… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe didn't have no small washcloth when they came to clean my room room service did not back in the floor neither did they play clean the tub and the toilet drip water all night I could not get no rest I still there for four days could not get no rest because of the toilet dripping water making all type of noise
The fact that you didn't have no small facet I was in the toilet kept running making type of noise kept me up all night and they did not vacuum my floor I'll clean the tub that's what I didn't like that was unacceptable and I paid $675
Dear Phillips, Thank you for taking the time to share your experience. We are sorry to read about the inconveniences you encountered during your stay, particularly regarding housekeeping services and the noise disturbance. We understand how important rest and cleanliness are to a comfortable visit, and we regret that we fell short of providing the quality you expected. Please know your concerns have been shared with our team to ensure they are addressed promptly, as we are committed to enhancing our guest experience. We truly hope you will consider giving us another opportunity in the future to provide you with a much more restful and enjoyable stay. Barbara Romano General Manager
Dear Phillips, Thank you for taking the time to share your experience. We are sorry to read about the inconveniences you encountered during your stay, particularly regarding housekeeping services and the noise disturbance. We understand ho… Show more