Reviews of Arya Inn and Suites 2 stars
3232 West Irving Boulevard, Irving, TX 75061, United States
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Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location is what I wanted
The room seemed okay, woke up in the middle of the night and lots of Roaches crawling the walls and running under all the furniture
Dear Daniel, Thank you for your feedback. We sincerely apologise for the pest issue you encountered during your stay. Your experience does not reflect the standards we strive to maintain, and we appreciate you bringing it to our attention. We look forward to welcoming you again soon. Sincerely, Hotel Manager
Dear Daniel, Thank you for your feedback. We sincerely apologise for the pest issue you encountered during your stay. Your experience does not reflect the standards we strive to maintain, and we appreciate you bringing it to our attention. … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewIt was awful! The pictures are not what it is.
Everything, wrong room, the place stunk like smoke weed and cigs, it was hot, basically it’s for homeless people, not family oriented at all. Scary and not safe.
Dear Angela, We are very sorry to hear about your experience. What you described is deeply concerning and far from the standard we aim to provide. Your feedback about the room, environment, and safety is being taken seriously and will be shared with management for immediate review. Thank you for bringing this to our attention. We look forward to welcoming you again soon. Sincerely, Hotel Manager
Dear Angela, We are very sorry to hear about your experience. What you described is deeply concerning and far from the standard we aim to provide. Your feedback about the room, environment, and safety is being taken seriously and will be sh… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewDifferent from the picture and they have not refunded me
Bad
Dear Guest, We are truly sorry to hear that your experience did not match expectations and that you are still waiting for a refund. This is understandably frustrating. Your concerns about the accuracy of the listing and unresolved refund will be shared with the appropriate team for review. Thank you for sharing your feedback. We look forward to welcoming you again soon. Sincerely, Hotel Manager
Dear Guest, We are truly sorry to hear that your experience did not match expectations and that you are still waiting for a refund. This is understandably frustrating. Your concerns about the accuracy of the listing and unresolved refund wi… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNo hair dryer No coffee No iron
Dear David, Thank you for your feedback. We apologise for the inconvenience of not having a hair dryer, coffee, and an iron in your room. We will address these missing amenities to ensure a more comfortable stay for our future guests. We appreciate you bringing this to our attention. We hope to welcome you again soon. Sincerely, Hotel Manager
Dear David, Thank you for your feedback. We apologise for the inconvenience of not having a hair dryer, coffee, and an iron in your room. We will address these missing amenities to ensure a more comfortable stay for our future guests. We ap… Show more
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewQuietness
Nothing
Dear Dekenna, Thank you for your kind words. We are delighted to hear that you enjoyed the peaceful atmosphere and found our team to be nice and sweet. It means a lot to us when guests have a pleasant and relaxing stay. We hope to welcome you back again soon. Sincerely, Hotel Manager
Dear Dekenna, Thank you for your kind words. We are delighted to hear that you enjoyed the peaceful atmosphere and found our team to be nice and sweet. It means a lot to us when guests have a pleasant and relaxing stay. We hope to welcome y… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe upgraded room was decently clean to sleep in. First room had mold. And very loud bathroom door and a weird odor
Mold. Microwave. Broken renailed door (noisy). Vending machine didnt work. Elevator was out of order. Stair way smelt like pee and smoke. We were assigned room 207. Queen with pull out bed. At night pulled the pull out bed out not even a sheet just a rusted on matress with old flossers and hair ties under folded matress. Asked front desk for an extra set of blankets and pillows for the couch pullout bed, Which was bare with rust on the matress from the bars. The front desk said they didnt have any. I told them the matress was also badly pee stained and he asked if i wanted a sheet to cover it. But looking closer at the couch bed ther was what looked like mold around the frame as well. So i went back down and told them and showed pictures they said they would give us a clean room. They gave us a room with 2 queen beds. Which the beds seems cleaner and there was a smpkey smell not so much a moldy smell as the room 207. Room 214 was better with working microwave and just a few dead bugs on floor. With wood floor boards peeling or lifting which was also in the main hallways. We took the room since the beds were okay enough for me to trust my children sleeping in. Not that couch bed.
Dear Guest, Thank you for sharing these detailed concerns. We are truly sorry to hear about the poor conditions you faced, from the mould and stained pullout bed to maintenance issues and unpleasant odours. This is not the experience we want for our guests, and we appreciate you bringing these problems to our attention. Please know we will review these matters seriously with our team to make needed improvements. We regret the disappointment and thank you for giving us the chance to correct the room during your stay. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing these detailed concerns. We are truly sorry to hear about the poor conditions you faced, from the mould and stained pullout bed to maintenance issues and unpleasant odours. This is not the experience we wan… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewRoomy and spacious rooms
The whole second floor smelled terrible
Dear Isaac, Thank you for your feedback. We're glad to hear you found the rooms roomy and spacious. However, we sincerely apologise for the unpleasant smell on the second floor. We’ll address this issue to ensure a more comfortable experience for future guests. We appreciate your comments and hope to welcome you back soon! Sincerely, Hotel Manager
Dear Isaac, Thank you for your feedback. We're glad to hear you found the rooms roomy and spacious. However, we sincerely apologise for the unpleasant smell on the second floor. We’ll address this issue to ensure a more comfortable expe… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewClean and comfortable
Next door neighbors
Dear Daniel, Thank you for your review! We're pleased to hear you found the hotel clean and comfortable. We apologise for the inconvenience caused by neighbouring guests and will certainly address this to ensure a more peaceful experience in the future. We hope to welcome you back soon! Sincerely, Hotel Manager
Dear Daniel, Thank you for your review! We're pleased to hear you found the hotel clean and comfortable. We apologise for the inconvenience caused by neighbouring guests and will certainly address this to ensure a more peaceful experien… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe proximity
It's very close to the airport... but there was something on the bed, I still have itchy legs
Dear Cire, Thank you for your feedback. We're glad you found our location convenient. However, we sincerely apologise for the issue you encountered with the bed. Cleanliness and guest comfort are our top priorities, and we take your concerns seriously. Rest assured, we will investigate and ensure that this does not happen again. We hope to welcome you back and provide a better experience next time. Sincerely, Hotel Manager
Dear Cire, Thank you for your feedback. We're glad you found our location convenient. However, we sincerely apologise for the issue you encountered with the bed. Cleanliness and guest comfort are our top priorities, and we take your con… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewLovely employees, very nice
Dear Dawson, Thank you for your kind words! We're thrilled you found our team lovely and very nice — they truly aim to make every guest feel welcome. We look forward to seeing you again soon! Sincerely, Hotel Manager
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 December 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewConviene
Dear Guest, Thank you for your kind words! We're glad you found the hotel convenient and had a good experience. We hope to welcome you again soon. Sincerely, Hotel Manager
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewLocation
If could be more clean
Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed the location and had a good stay overall. We appreciate your note about cleanliness and will work to improve in that area for future visits. Sincerely, Hotel Manager
Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed the location and had a good stay overall. We appreciate your note about cleanliness and will work to improve in that area for future visits. Sincerely, H… Show more
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewIt was a very nice room last place to stay
We locked everything it was a hotel no problems
Dear Guest, Thank you for your kind feedback. We're glad to know you found the room very nice and had a problem-free stay. It's great to hear you felt secure and comfortable during your visit. We appreciate your support! Sincerely, Hotel Manager
Dear Guest, Thank you for your kind feedback. We're glad to know you found the room very nice and had a problem-free stay. It's great to hear you felt secure and comfortable during your visit. We appreciate your support! Sincerely… Show more
Reviewed: 17 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified review