Nothing

Location for downtown was great. One day trip to Deland and was convenient, clean and spacious

Stayed in August 2025

We were there to celebrate our wedding anniversary. We had a little bit of condensation on the vent in our bathroom that was dripping on the counter. The gentleman at the front desk was great when we checked in, although the same can’t be said about the other staff. The few times we went out and came back, we were never greeted. It seemed like the front desk staff was totally oblivious to guests coming in and out.

The property is great. Within walking distance of great restaurants.

Stayed in July 2025

It is an historic hotel, so some disrepair, but they are currently doing some updates.

Great location. Excellent shower pressure. Soft bed and linens.

Stayed in July 2025

No breakfast

Stayed in April 2025

Didnot have a coffee maker asked the front desk for one 1st day she said she would get cleaning personnel to get one she never did. ask again different person she went out of her way and got me one

location

Stayed in April 2025

The parking lot is shared with the restaurant so on Fri and sat nite the restaurant customers park in the hotel guest spots.

Stayed in March 2025

Tyler who checked us in was the best part of our stay!

Stayed in March 2025

Disappointed that bar closed at 9pm and didn't get a chance to listen to the live music. I understand that it is an old building and noise does travel throughout, but wish they were at least til 10pm. Also, no breakfast. Dining room didn't open 11am. Great location

Stayed in March 2025

Decor was scarce. Most furniture and bed pillows were budget items and not comfortable.

This hotel is a historical treasure in many ways. Being an older building makes it more personal and cosey. The rooms are adequate in size and somewhat small for a suite. The upholstered furniture was worn and not very comfy. The beds were ok but the pillows were hard and less than comfortable. I would love to love this hotel if their rooms were more comfortable than what we encountered. We requested close hotel rooms and were assigned with far reaching rooms on the same floor. We enjoyed the lounge vibe and guitar singer was really great for a fun Saturday night. The restaurant was amazing for breakfast and awesome coffee. The issues can be easily fixed and we would agree this place is an awesome hotel.

Stayed in March 2025

Unfortunately the restaurant on the ground floor overwhelms the hotel. The elevator is next to the kitchen and the kitchen door is always open. Smells from the restaurant pervade the entire property even up to the third floor.

Excellent location, very comfortable bed.

Stayed in February 2025

The only challenge was the broken elevator however the gentleman at the front desk insisted on carrying up my heavy bag. Great service!

Phenomenal service, easy parking, spotless room, comfortable bed, charming hotel, romantic vibe. There’s so much to like!

Stayed in February 2025

The elevator is broken. I am older and have a bad back. They moved us to the 2nd floor instead of 3rd and gave us 10% off in bar. So my husband saved $1 on a drink. He paid $9 plus tip. They could have at least offered 2 free drinks for both our inconvenience.

Location. Style. Staff. Clean

Stayed in January 2025

Great location. Our daughter got married in the area and whole wedding party stayed in the hotel. We booked out the bar on the Sunday night after the wedding and it was just perfect. Dustin the bar manager accommodated our group very well, supplying drinks and cocktails until after midnight which we were so grateful for. Thanks Dustin!! Room was lovely, a little smaller than the photos suggested but very nice all the same.

Stayed in January 2024

Shower heads need to be cleaned better, our friends in the large suite said the same. Communication in general over the last year of booking this hotel for our wedding party was always a little challenging, but I know they have gone through management changes and everyone has always been pleasant. But I do think they will succeed more with clearer channels of communication with guest and staff.

Great location for waking in downtown Deland and only a few mins drive to the wedding venues nearby where we got married. Dustin the bar manager was incredible and so flexible staying open for our wedding after party until after midnight and making great drinks. He managed to do this with very short notice due to miscommunication, so we Thank you very much! Rooms are beautifully designed and have bright fresh interior and furniture.

Stayed in January 2024

Seemed a bit pricey for what it was

Nice big bathroom

Stayed in November 2023

The AC in the bedroom seemed to be very erratic, and not working as efficiently as the one in the main living area. It got very hot in the night at times. So we slept with the door open to the living room to get the room cooler.

The rooms were massive, and had unique touches, plenty of wardrobe space and lots of attention to detail such as cotton buds in the bathroom, robes with slippers, nice snacks, two choices of bathmats - these are things you usually only find in very high end 5 star hotels.

Stayed in May 2023

We. heard so many good things about the restaraunt that we really wanted to have some outstanding Cuban cuisine but it is closed on Mon and Tue the two days we were there

right in downtown Deland everything is close

Stayed in April 2023

Need a good cleaning.

The location and the staff were excellent. The Artisan is beautiful and full of awesome people.

Stayed in April 2023

The hotel was cute and well maintained. Our room was surprisingly spacious and was very comfortable. We loved being able to walk everywhere we needed and it was an added perk that parking was complimentary.

Stayed in March 2023

Not much - everything was lovely. I wish the pool was still there - and also wish there was a gym, but otherwise it was terrific!

What an unexpected gem! I originally intended to stay one night, but unexpectedly had to stay the entire week. The staff and owner of the Artisan went out of their way to make us feel welcome, comfortable and at home. The rooms were light and comfy, all the great local restaurants, shops and live music spots were a short walk from the hotel, and the town and hotel are very special places. Everyone is so kind, helpful and warm. Nothing beats staying in family-owned hotels and this is no exception. The family suite is perfect for a couple or parent and child and the fridge was very handy. The owner took extra special care of us - as did the entire team.

Stayed in March 2023

Good location, nostalgic vibe to old hotel. Improved cleanliness and customer care on this stay as compared to two prior stays pre-pandemic. Restaurant next door (Chica's) improved too. Shopping & sight seeing during the day. Athens theater in evenings (on select days)

Stayed in March 2023

nothing

comfortable, quiet, delicious food, bathtub for bubble bath

Stayed in February 2023

Parking could have been more plentiful

Stayed in January 2023

Very charming and wonderful location . All the staff was amazing, friendly & helpful!

Stayed in August 2025