Reviews of Andaz West Hollywood, By Hyatt 4 stars
8401 Sunset Boulevard, West Hollywood, Los Angeles, CA 90069, United States

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewNothing this hotel charged my twice for the night !!!!
Over charging staff have no idea what they are doing!!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe hotel's perfectly located on Sunset Blvd, in the heart of West Hollywood - google it's history for hosting all the celebrities too! Everything is around you, you can walk and explore and you're short distance to Beverly Hills and Bel Air. The room (and bathroom) were spacious, very clean and comfortable. Whenever you call the reception for anything, they immediately support you with it which makes the stay even better.
The pool on the rooftop was always too crowded but overall, it's expected when you're staying in a hotel during high season in a hot spot.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNA
Room lighting
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing view and free coffee. And location
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewCool pool area, good room, great bed. Not worth the money in my opinion.
Breakfast was pretty average, rooms were dated, sinks didn’t drain properly.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGreat hotel and location
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewComfortable beds Peloton in the Gym Windows overlooking the city GoodCoffee in the lobby Great for a short stay and cheaper than the more expensive hotels in the neighbouhood.
Andaz, as a brand, seems to have an inconsistent product in different markets. This one was nice but a bit more like an upscale Marriot than the trendy, boutique hotel vibe some other Andaz's have. Free snacks in the lobby are a good idea but maybe should upgrade the selection from nature valley cereal bars and lays chips. Gym is small but well equipped but a couple of big, bulky, shirtless men grunting away was unusual for a hotel gym.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewFriendly atmosphere
N/A
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat places, easy location great staff
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewRooftop pool overlooking the Hollywood hills.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified review